ClickStart Mortgage Reviews

123  Excellent
TrustScore 5 out of 5

4.9

In the Mortgage Lender category

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Rated 5 out of 5 stars

Successful VA Refinance

I was contacted by David Mendenhall after talking to a different company which was giving me the run around. David was extremely responsive and transparent throughout the process. He explained things and took time to answer my questions. There were some issues with the final numbers on my refinance, so David and his team lowered their compensation percentage in order to get me the numbers we had discussed. I am very impressed and pleased with their service.

Date of experience: November 04, 2024


Rated 5 out of 5 stars

Best refinance experience so far!

Chris was absolutely amazing! He kept me informed every step of the way, answered every question immediately, and made this process super simple. Thank you so much for your guidance, efficiency, and ease with which you progressed through the entire process.

Date of experience: October 17, 2024

Reply from ClickStart Mortgage

Thank you, Jen! We're thrilled to hear Chris provided such an exceptional experience and made the process seamless for you. Your satisfaction is our priority, and we’re glad to see that reflected in your review.


Rated 5 out of 5 stars

Honest & Helpful

They made sure we understood the entire process. Answered every question honestly. Would work with them again.

Date of experience: October 29, 2024

Reply from ClickStart Mortgage

Thank you for your kind words! We're glad to hear our team could assist you effectively. We look forward to working with you again in the future!


Rated 5 out of 5 stars

Excellent mortgage refinance service and pricing

Rob Gole, broker with ClickStart Mortgage, was knowledgeable and extremely helpful throughout the process of refinancing my VA home mortgage loan (an IRRRL).

I shopped around, pricing was competitive and this was the best for me of the three mortgage brokers I shopped with.

Closing was this morning. There have been no surprises.

Date of experience: October 04, 2024

Reply from ClickStart Mortgage

Thank you, Ant, for sharing your positive experience with our mortgage refinance service. We're thrilled to hear Rob was able to assist you effectively and provide competitive pricing. Congratulations on your successful closing!


Rated 5 out of 5 stars

David and Mark bent over backward for…

David and Mark bent over backward for us. Great communication. Super easy. They don't play the interest rate/payment shell game a lot of companies do. I highly recommend ClickStart Mortgage.

Date of experience: October 11, 2024

Reply from ClickStart Mortgage

Thank you, Rod! We're thrilled to hear about your positive experience with David and Mark. Your recommendation means a lot to us, and we strive to provide transparent and straightforward service to all our customers.


Rated 5 out of 5 stars

Working with Mark and Chris Bocz and…

Working with Mark and Chris Bocz and them guiding me throughout my process has been stress free. Their kind personality and desire to assist and keep me informed was top. Thanks again Clickstart Mortgage.

Date of experience: October 07, 2024

Reply from ClickStart Mortgage

Thank you, Mary, for sharing your experience. We're delighted to hear that Mark and Chris made your process stress-free and informative. Your feedback encourages our team to continue providing excellent service. Enjoy your new journey!


Rated 5 out of 5 stars

Home equity loan.

I would like to say thank you to Chris Rutherford Co- Founder of ClickStart Mortgage for helping me with an amazing experience. The process took about 2 weeks. If you are in the market for a mortgage loan or refinancing your home,I would definitely give Chris & his team at Clickstart Mortgage a call definitely an amazing person to work with thank you again.

Date of experience: October 04, 2024

Reply from ClickStart Mortgage

Thank you, Vernon, for your heartfelt review and kind words about Chris and the team. We're delighted you had such a positive experience and appreciate your recommendation. Your feedback encourages us to continue delivering excellent service.


Rated 5 out of 5 stars

Smooth and easy experience

My experience was made easy with little complications. All of my questions were answered promptly and made to where I understood fully. My financial advisor Travis was great at reaching out to make sure everything was going as planned!

Date of experience: October 07, 2024

Reply from ClickStart Mortgage

Thank you, Kharisma901! We're delighted to hear that Travis provided you with a smooth experience and clarity on all your questions. Your feedback motivates us to continue delivering excellent service.


Rated 5 out of 5 stars

Chris is very communicative and there…

Chris is very communicative and there every step of the way. He explained all of our options for refinancing in a way that was easy for me to understand, as I am not fluent in mortgages. I really appreciated all the time that Chris dedicated to helping us through this process.

Date of experience: September 18, 2024

Reply from ClickStart Mortgage

Thank you, Brandy, for your kind words! We're thrilled to hear Chris was able to guide you through the refinancing process with clarity and dedication. Your feedback inspires us to maintain our commitment to excellent customer service.


Rated 5 out of 5 stars

Great Experience

Devon and Mark made everything super easy. They were both super proactive in the process, and they were also super responsive if I every had any questions. Even on the weekends. Great experience overall.

Date of experience: September 10, 2024

Reply from ClickStart Mortgage

Thank you, Ryan! We're thrilled to hear that Devon and Mark provided excellent service and made your experience smooth and easy. We aim to always be responsive and proactive for our customers.


Rated 5 out of 5 stars

Quick and attentive

Quick and attentive. Provided most competitive rates and worked quickly to amend and get the best possible outcome

Date of experience: October 02, 2024

Reply from ClickStart Mortgage

Thank you for your kind words! We're thrilled to know you found our service quick and competitive. Your satisfaction and achieving the best outcome for you are our priorities.


Rated 5 out of 5 stars

Incredibile Service

We had a really hard time finding the right lender. We had just received information from another lender with terrible terms and a very high interest rate. Credit isn't an issue but the current landscape for financing a home stinks. We had decided to just give up and wait a year or 2 until Chris Rutherford called. He worked wonders and set us up with great terms and the process was easy and smooth. Mark Bocz was also very helpful throughout the process. I will not work with another lender ever again and will refer everybody I know to Chris and ClickStart Mortgage.

Date of experience: August 09, 2024

Reply from ClickStart Mortgage

Chris, we're thrilled to hear that Chris and Mark could turn things around for you. Your trust and referrals mean a lot to us. Thank you for sharing your positive experience!


Rated 5 out of 5 stars

Great company to work with!

Robert and Mark are excellent people to deal with when searching for your next home loan. I had several companies tell me “no” and that was a word I never heard from either of these guys. They made my refinance experience super easy and let me know every time there was an update. Would recommend them to anyone!

Date of experience: August 16, 2024

Reply from ClickStart Mortgage

Thank you, Dillon! We're thrilled to hear Robert and Mark could assist in making your refinance experience smooth. Your recommendation means a lot to us. If you need anything in the future, we're here to help!


Rated 5 out of 5 stars

Best Decision We’ve Made!

Since the day we bought our house a year ago we have been receiving refi noticies from every mortgage lender on the planet. We had been working with our previous one for years with no plans to change. I AM SOOOO GLAD I CALLED CLICKSTART!!!! Rob was amazing from start to finish. He gave great counsel and explained things clearly. He also didn’t make me feel stupid for asking questions that I am sure were stupid questions. (LOL) And it wasn’t just Rob that was great, Mark stepped in to handle part of the process and also did an amazing job. The notary they sent was super pleasant and friendly and knowledgeable. The whole process was super easy and quick. I was reassured any time my overthinking got the best of me and it was an anxiety FREE experience. My husband and I cannot recommend ClickStart Mortgage enough. Do yourself a favor and call them. Honest hard working people. Simply great experience all the way around.

Date of experience: September 01, 2024

Reply from ClickStart Mortgage

Casey and Brian, we're thrilled to hear you had such a positive experience with Rob, Mark, and the team. Making the process easy and anxiety-free is our goal, and we're delighted we could help. Thank you for recommending us!


Rated 2 out of 5 stars

What happened to doing business in an adult manner?

The experience was long and very annoying. While we thought we were doing business with an adult...apparently we were not. When one is managing, running or owning a financial business, it is not a good look when your business picture is of you wearing a baseball cap on backwards. That just soured me even more on this experience. Appearances still do matter.

Date of experience: July 30, 2023

Reply from ClickStart Mortgage

We appreciate your feedback, After looking into your file I do see we closed your loan in under 11 days and got you an amazing rate. We do allow our owners and employees alike to expresss themselves and wear what they feel comfortable in. That being said, the owners have decided to take professional headshots to avoid any perceptions like this moving forward. Thank you again!


Rated 5 out of 5 stars

Great service

Great service
I worked with a great loan officer, Rob Gole who went out of his way to keep me informed during the entire process. Using the website was easy and helped to keep me up to date.

Date of experience: September 30, 2024

Reply from ClickStart Mortgage

Thank you for sharing your experience! We're delighted to hear that Rob provided you with exceptional service and that you found our website helpful. If you need any further assistance, feel free to reach out.


Rated 5 out of 5 stars

Great company

Robert was a great person to work with. Made the process seamless and very easy to do. Would highly recommend

Date of experience: October 18, 2024

Reply from ClickStart Mortgage

Thank you, Tim! We're delighted to hear Robert exceeded your expectations and made your experience seamless. We appreciate your recommendation and look forward to assisting you again in the future.


Rated 5 out of 5 stars

Very helpful and went our their way to…

Very helpful and went our their way to always make sure, all of our questions were answered. Went above and beyond to make the experience of refinancing extremely fast.

Date of experience: September 11, 2024

Reply from ClickStart Mortgage

Thank you for sharing your experience! We're thrilled to hear our team could make the refinancing process smooth and efficient for you.


Rated 5 out of 5 stars

ClickStart Mortgage was amazing!

Christopher Rutherford was amazing to work with. I felt he truly had my best interests at heart. Always checking in and explaining things to me along the way. Answering any questions I had. I appreciate it and will refer to all. Make sure to ask for Chris R!

Date of experience: September 04, 2024

Reply from ClickStart Mortgage

Thank you so much, Pam! We're thrilled to hear about your positive experience with Christopher. We aim to provide personalized service and are glad he met your expectations. Your referrals are greatly appreciated!