Consumer Energy Solutions Reviews

Thank you, Susan, for your wonderful review! We're delighted to hear that you were happy with the service provided. It's great to know that Lloyd Rosser was helpful and informative during your loft insulation, and that Nick Knowles provided excellent support throughout your solar panel installation. We're pleased that the communication during the process met your expectations, even though it took some time.

Your kind words mean a lot to us, and we’re grateful for the opportunity to assist you. If you ever need anything in the future, please feel free to contact us!

Best regards,
Consumer Energy Solutions

Thank you, Mr. Cheedy, for your fantastic feedback! We're delighted to hear that Tom Mattocks and Kyle Clarke provided you with the excellent service we strive for. It’s great to know that our team made everything clear and were responsive throughout the process. Your kind words mean a lot to us. If there's anything else we can assist you with down the road, please don’t hesitate to get in touch!

Thank you, Chris, for sharing your positive experience! We're delighted to hear that our contractors delivered high-quality work while being polite, tidy, and efficient. It's great to know that any minor issues were resolved promptly, and that our communication from head office met your expectations. We truly appreciate your feedback and are thrilled that your overall experience was excellent. If you need anything further, feel free to get in touch!

Best regards,
Consumer Energy Solutions

Dear Mrs Fisher,

Thank you for your review! We're glad to hear that after reviewing the information, you decided to move forward with the process and are pleased with the installation and results. It’s great to know you had a positive experience with both our team and the work completed.

If you ever have any questions or need further assistance, don’t hesitate to reach out.

Kind regards,
Consumer Energy Solutions

Dear Michael,

Thank you for your fantastic feedback! We’re delighted to hear that Calum and Tom provided excellent service, keeping everything clean and tidy while ensuring you were informed throughout the installation process. We’ll make sure they receive your kind words.

If you have any further questions or need assistance, feel free to get in touch.

Kind regards,
Consumer Energy Solutions

Dear Pauline,

Thank you so much for your wonderful review! We're delighted to hear that you found our team helpful and patient and that the work was completed with minimal disruption. It's great to know you’re pleased with everything.

If you have any further questions or need assistance in the future, please don’t hesitate to reach out.

Kind regards,
Consumer Energy Solutions

Dear Mr. Zeb,

Thank you for sharing your experience! We’re delighted to hear that you’ve been enjoying the benefits of your solar panels and that your energy bills have gone down. It’s great to know the installation was handled professionally and has made such a positive impact.

If you ever need any further assistance, don’t hesitate to reach out. We're happy to have been a part of your journey toward lower energy costs!

Best regards,
Consumer Energy Solutions

Dear Maria,

Thank you for taking the time to provide your feedback. We're pleased to hear that you are happy with the final result, but we regret the delays and issues you encountered during the process, particularly with the solar panel fitting team and communication.

We apologize for the missed appointments and the confusion with workmen arriving unprepared. We are reviewing our processes to ensure better coordination and communication in the future.

If you have any further concerns or need assistance, please feel free to reach out.

Kind regards,
Consumer Energy Solutions

Dear Alun,

Thank you for your kind review and recommendation! We're delighted to hear that you had such a positive experience with our team and found our service both professional and helpful. It’s great to know that our workers maintained cleanliness and care throughout the project, both in person and through our online and telephone support.

If you need anything in the future, please don’t hesitate to reach out!

Best regards

Dear Jeanette,

Thank you for sharing your feedback. We understand how disappointing it must be after months of planning and surveys. Unfortunately, due to the constantly changing criteria for the ECO4 scheme, there are times when we are restricted in what we can proceed with, even after approvals.

We truly appreciate your patience and flexibility throughout the process, and if there are any changes in the future, we will reach out to you.

Please feel free to contact us if you have any further questions or concerns.

Best regards
Consumer Energy solutions

Dear Samar,

Thank you for your kind words! We're thrilled to hear that you found our team helpful and patient, and that the work was completed professionally with minimal disruption. It’s always our goal to provide excellent service, and we’re happy to know you had a positive experience.

If you need any further assistance, please don’t hesitate to contact us

Kind regards,
Consumer Energy Solutions

Dear Andrew,

Thank you so much for your glowing review! We’re thrilled to hear that you had such a positive experience with our teams. Professionalism, punctuality, and high-quality work are what we strive for, so it's wonderful to know we met your expectations. We're also glad to hear that the system is performing well and helping to reduce your energy bills.

Your satisfaction means the world to us, and we would be delighted to work with you again in the future. Thanks again for choosing CES!

Best regards

Dear KJW

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We understand how frustrating it must have been to face delays and a lack of communication. Unfortunately, there are times when external factors, such as changes in project scope or criteria, impact our ability to move forward as planned.

We always aim to deliver a reliable service, and we regret that this was not reflected in your experience. Your feedback is invaluable, and we are reviewing our processes to prevent this from happening again.

If you would like to discuss this further, please don’t hesitate to contact us directly.

Kind regards,
Consumer Energy Solutions

Dear Laura,

Thank you so much for sharing your experience! We understand how daunting the process can be, especially with your concerns about allergies and having a young child at home. We're delighted to hear that Jayson and Aaron were able to put your worries at ease with their professionalism, punctuality, and attention to detail.

Your kind words about their work mean a lot to us, and we're thrilled that you're happy with the end result. If you ever need anything in the future, don't hesitate to reach out. Thank you again for your trust and recommendation!

Best regards,
Consumer Energy Solutions

Dear Dominic Mathoulin

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with CES and that our team kept you informed while accommodating your schedule. It was a pleasure working with you, and we’re glad everything went smoothly.

If you ever need anything in the future, please don’t hesitate to reach out.

Kind regards,
Consumer Energy Solutions

Dear Ian,

Thank you for your fantastic review! We're thrilled to hear that your installation is off to such a positive start, and we truly appreciate your kind words about Calum and Tom. Their professionalism, punctuality, and good humour are exactly what we aim for, and we’re glad they made a great impression.

We’re looking forward to continuing this positive momentum throughout the rest of the installation. If you need anything along the way, please don’t hesitate to reach out.

Best regards
CES

Dear Sarah,

Thank you for sharing your detailed feedback. We’re sorry to hear about the issues you experienced after the initial work was completed, and we understand how frustrating this must have been. Your concerns regarding the state of your home, electrical work, and other issues are being taken very seriously.

We have initiated an internal review to thoroughly investigate what happened and to understand how we can prevent such situations moving forward. We want to ensure that our customers receive the high standard of service we strive for across all aspects of our work.

Please feel free to reach out to us directly at Info@ces-limited.com so we can discuss your concerns further and work towards a resolution. Your satisfaction is important to us, and we appreciate the opportunity to address this.

Best regards,
Consumer Energy Solutions

Dear Mrs Davies,

Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with our team. Jason and Aaron, along with the rest of our staff, take great pride in their work, and it's wonderful to know their hard graft and professionalism made a lasting impression.

Your recommendation means the world to us. If you ever need anything in the future, please don't hesitate to reach out.

Best regards,
Consumer Energy Solution

Dear Patricia,

Thank you for your glowing review! We’re pleased to hear that you had a positive experience with our team and that they provided the support you needed. It’s wonderful to know that their punctuality, professionalism, and dedication made a difference in your experience.

Your recommendation means a lot to us, and we appreciate your kind words about our services. If you need anything else or have any further questions, please don’t hesitate to reach out.

Best wishes,
Consumer Energy Solutions

Thank you for your great feedback! We’re delighted to hear that you had a positive experience with the installation of your solar panels and heat pump. It’s wonderful to know that our skilled tradespeople met your expectations and that the work was completed as scheduled. We're also pleased that any snags identified during follow-up inspections were quickly resolved.

If you ever need any further assistance, please don’t hesitate to reach out. We appreciate your trust in us and are glad you’re satisfied with the results.

Best regards,
Consumer Energy Solutions Team