DIY Awards Reviews 7,528

TrustScore 5 out of 5

4.9

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, highlighting their excellent quality and the profound, touching nature of the awards they create. Consumers appreciate the straightforward ordering process, clear and timely communication, and the fact that the final product often exceeds their expectations. People also value the speed of service, from initial design help to the prompt delivery, with many receiving their orders earlier than expected. Consumers highlight the company's exceptional customer service, noting the quick and accurate communication, personalized assistance with design issues, and the team's supportive approach. Reviewers also appreciate the user-friendly website and the ease with which they can create and customize their awards. The company's responsiveness to changes and corrections, along with their commitment to ensuring customer satisfaction, are frequently mentioned as key strengths.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

I needed an award shipped quickly, and DIY Awards came through on time with an award that looked even better in person than on the website. When DIY emailed me the proof and I quickly responded that I... See more

Rated 5 out of 5 stars
Verified

Was having some trouble with design. Recieved excellent help over the phone. Had my approval proof within hours. It was perfect. Placed order with express delivery. Got my delivery 5 days early. It wa... See more

Rated 5 out of 5 stars
Verified

The products sold and engraving is incredible All items ordered arrives ahead of time before the deadline. I love having the ability to create awards that are very profound and touching to those... See more

Rated 5 out of 5 stars
Verified

From start to finish, everything went smoothly. Ordering was straightforward, communication was clear and timely, and the final product exceeded my expectations. The plaque looks beautiful — tru... See more


Company details

  1. #3 of 13 best companies in Trophy Shop
  2. #1 of 40 best companies in Art Supply Store

Written by the company

DIY Awards is an online trophy store which offers customers a better & informed award buying experience. You can easily relate the generic crystal awards and plaques to your specific recognition need with our extensive online samples. The recognition award ideas are categorized by recognition occasions as well as professions for easy browsing: employee recognition, years of service celebration, retirement plaques and awards, outstanding sales achievement, teachers awards, pastor appreciation gifts, military plaques, police plaques, etc.

Written by the company

Exclusive Designs
Make it unique! Extensive award ideas and samples designed by the award experts.
Free Engraving
Make it personal! Free deep-etch engraving across all our award and plaque offerings.
Signature Color Fill
Make it special! Signature color fill accents that help your crystal award stand out from the crowd.
Faster Delivery
Get it in time! Standard 5 biz day service. Rush service with 48-72 hours nationwide delivery.

Contact info

4.9

Excellent

TrustScore 5 out of 5

8K reviews

5-star
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1-star

Replied to 80% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Order Results

The conversation with a live person and the replies from my sent emails were instrumental in getting my order processed correctly and delivered immediately.

Date of experience: July 02, 2025

Rated 5 out of 5 stars
Verified

Very Responsive!

I needed an award shipped quickly, and DIY Awards came through on time with an award that looked even better in person than on the website. When DIY emailed me the proof and I quickly responded that I approved of the proof, within minutes I received another email back confirming they received my approval--those three emails were all done within 30 minutes! The award I ordered was crystal, and looked perfect. It was very well packaged in a nice box, with custom fitted foam to protect the award. I would highly recommend DIY Awards, especially if you're a procrastinator like me!

Date of experience: June 24, 2025

Rated 5 out of 5 stars
Verified

From start to finish

From start to finish, everything went smoothly. Ordering was straightforward, communication was clear and timely, and the final product exceeded my expectations.

The plaque looks beautiful — truly excellent craftsmanship. I couldn’t be happier with how it turned out.

I appreciate the outstanding service and will recommend your company to others.

Date of experience: June 24, 2025

Rated 5 out of 5 stars
Verified

Was having some trouble with design

Was having some trouble with design. Recieved excellent help over the phone. Had my approval proof within hours. It was perfect. Placed order with express delivery. Got my delivery 5 days early. It was perfect. I will recommend diyawards to everyone.

Date of experience: June 20, 2025

Rated 5 out of 5 stars
Verified

You guys are Awesome!!

This was probably my 5th order from you and I am always impressed with your fast email communications and speed that I receive the awards.

Great Job!! Thanks

Date of experience: June 20, 2025

Rated 4 out of 5 stars
Verified

It is beautiful and outstanding

It is beautiful and outstanding. Our senior Manager loved it so much! He took a lot of pictures of it and had put it on his desk. Thank you.
The only issue was the colors that I choose - I know it was not on your end but mine. They can hardly be seen unless someone comes close. But Otherwise it is nice and thank you for the work you do. Blessings

Date of experience: June 18, 2025

Rated 5 out of 5 stars
Verified

The products sold and engraving is…

The products sold and engraving is incredible
All items ordered arrives ahead of time before the deadline. I love having the ability to create awards that are very profound and touching to those receiving the awards.
Awesome company.
I only order awards from DIY.

Date of experience: June 03, 2025

Rated 5 out of 5 stars
Verified

Great Product and Experience

I had a great experience. The approval email came in same day and shipping confirmation within 24 hours. The award looks wonderful and is of excellent quality plus it arrive a day early.

Date of experience: June 08, 2025

Rated 5 out of 5 stars
Verified

Plaque

It was a beautiful plaque and they made sure the dates and years were what we wanted on it

Date of experience: May 27, 2025

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