1,527 total
I've been a customer for a while now. They have a great product selection for my German cars, an easy-to-navigate website, and a lifetime guarantee on some of their parts. I highly recommend them.
Date of experience: November 27, 2024
I've used FCP for several years now. Great service and selection of both OE and high quality aftermarket parts. The tutorials are also a plus for the DIY crowd.
Date of experience: February 19, 2025
Great selection of oem replacements and maintenance items. Prices are comparable to any other online shop, free shipping on most orders once you hit a certain price (which isn’t much), and a lifetime warranty on essentially everything they sell. What’s not to love.
Date of experience: December 31, 2024
Fcp euro is a great partner! They always have the parts I need in stock, their support goes above and beyond to answer any questions and make sure you have everything you need for your complete job.
Date of experience: February 13, 2025
As a satisfied customer of FCP euro for years, I’ve always been impressed with their wonderful services. Not only do they offer OEM quality parts with very competitive prices, but also consistently deliver the package in a timely manner. Customer service team is top-notch as well. As far as the Lifetime replacement program, it is awesome! I have no issues whatsoever. You can also find some very informative DIY videos on their website which can benefit you a lot with your DIY projects. All in all, it is a great company. Highly recommended!
Date of experience: January 15, 2025
Do not use Fcp euro unless you want to pay for return shipping for their mistakes. Their ordering system has a glitch which reverts to another car when ordering. Apparently they can process and ship at 2am (local) and are unable to rectify their mistake. Their customers service attitude is basically “tuff luck”!
Date of experience: February 26, 2025
Reply from FCP Euro
Richard,
We are very sorry for the issues you have experienced with your order. While our operating hours are 9 AM to 6 PM ET, we have an automated system that processes orders to ensure we are meeting the needs of our customers.
Regrettably, our team wwas unable to stop and cancel your order in time. As part of our investigation, our team is reach out to provide a solutoin that works best for you.
-FCP Euro
As far as automotive parts supplier companies go, FCP is head and shoulders above the rest of the bunch. I can’t tell you how pleased I have been as a customer for the last 15 years. It is such a positive experience I feel like FCP is more like a “friend” than a business, they’ve always had my back. Thanks for all you do FCP!
Date of experience: February 07, 2024
Terrible communication - Mr Grayson, Lead Custoemr Service person, doesnt return emails or calls, cant call FCP - asa you cant get through there phone tree to even leave a message....
Date of experience: February 28, 2025
Reply from FCP Euro
Joe,
We are disheartened to learn about your negative experience. We apologize for any issues you have encountered while attempting to contact our team and seeking a resolution.
We regret that we had to cancel your order due to an unforeseen supply chain shortage for the BMW Camshaft. Our team is working to have the listing updated to properly reflect the current availability.
If you have any questions or concerns, please feel free to contact reviews@fcpeuro.com. We are standing by to assist.
-FCP Euro
This is a really good company. I mean like heads and shoulders beyond everyone else, not even a comparison. Very good people who like cars who can give you good advice if you need it. They don’t give you a hard time if you need to return something. If something goes wrong, they fix it. The lifetime replacement warranty is real and not a hassle. If you like to work on your German car, this is the company you should use, unless you like aggravation.
Date of experience: January 23, 2025
Hands down best place to buy oem or oem quality replacements, fast shipping and great costumer service.
Date of experience: February 11, 2025
Phone support is 10/10 but you have wait 15+ minutes to get anyone on the phone. There's no live chat.
Shipping times are delayed and unreliable. Inventory counts don't match what's displayed on the website. Don't pay for faster shipping. They can't fulfill the promise.
Used to be the top dog for euro parts. I can no longer recommend them. Please FCP fix your logistics and inventory. Love you guys, you can turn this around.
Date of experience: February 25, 2025
Reply from FCP Euro
Stephen,
At FCP Euro, our goal is to provide a hassle free ordering experience. While most orders do ship from stock, there are instances a part has to be sourced in from our supply chain. Any additional sourcing lead times are reflected on our site as “ships in x business days” and are factored into the ETAs quoted at check out.
Regrettably, we encountered an unforeseen delay and we are very sorry for the trouble you have experienced with your order. We understand that accurate ETAs play a vital role in fixing your vehicle in a timely manner, and this order missed the mark.
Our team has refunded your shipping in full. If you have any questions please reach out to reviews@fcpeuro.com and our team is standing by to assist.
-FCP Euro
Was looking for a trunk liner for my Cayman S looked all around but FCP euro had the best price on it by far. I ordered it up and it showed up at my door not too long after. Very smooth transaction and great communication.
Date of experience: January 15, 2025
FCP euro is probably the only reason I can keep 3 Porsches on the road in any capacity.
Date of experience: February 01, 2025
Parts prices are reasonable. Site is super easy to use. Delivery time is good and I’ve never had an issue with receiving incorrect parts.
Date of experience: January 02, 2025
Great product, pricing and communication. FCP Euro is really trying to be your first choice!
Date of experience: February 12, 2025
FCP Euro is a great company to deal with. From their customer service to the parts that get delivered is just awesome. I have been doing business with them for about 3 years now and NEVER had a bad experience. Try for yourself you will not be disappointed. That should be their slogan.
Date of experience: January 23, 2025
This is a great company. A fantastic resource for anyone owning a German car, in my case 2 Mercedes. I am a bit of a do it yourself person. They have saved me so much money on parts and supplies. They sell quality at decent prices. Fast and reliable shipping. Their website shows OEM parts as well as parts from other OE quality vendors, you choose.
Date of experience: January 14, 2025
Have used FCP many times. Customer service, fast reliable shipping and excellent return policy are great but what really sets them apart is the support. I have had employees spend a lot of time with me on several occasions tracking down the right part for my car and advising on best install practices. Truly a great help.
Date of experience: December 01, 2024
They have a great service and parts
I buy many times from this company and I have exelente service the parts arrived in perfect condition well packaged and you can find everything on their website, easy to navigate and the price are very competitive with the other companies
Date of experience: January 03, 2025
FCP Euro is the best place for car parts! They are always reliable and deliver amazing quality parts. My orders always ship fast and arrive early. Also, awesome customer service!
Date of experience: January 03, 2025