Golden Nile Reviews

751  Excellent
TrustScore 5 out of 5

4.9

In the Rug Store category

Write a review

Company activitySee all

Reviews4.9

751 total


Sort:


Rated 5 out of 5 stars

Great service and product

The rug is just what we wanted. Golden Nile answered my questions via email very promptly; the online pictures matched what we received; shipping cross-country was good and the rug was well protected; and status communications were appreciated.

Normal new rug smell and folds took only a few days to work out.

This rug is a keeper and I fully recommend GN for your rug purchases.

Thank you to Golden Nile.

Date of experience: September 03, 2024


Rated 5 out of 5 stars

The hard part for us was determining…

The hard part for us was determining which pattern carpet, colors we wanted, and the exact size, which only you can do. Once that was done, GOLDEN NILE made it easy! They helped us narrow our needs and provided a fair well-priced solution, we trusted them and ordered a custom rug. They said it would take 4 months and it was in our home and on the floor in 2 months. Great job. Underpromising and over-delivering are sure ways to succeed. I can't say enough good things about GOLDEN NILE. We trusted them for a 10x17 and it was an excellent experience. BIll Brothers

Date of experience: September 09, 2024


Rated 5 out of 5 stars

I love this company

I love this company! Delivered in a timely manner and I LOVE the rug I ordered! Customer service is excellent with telling you when it’s shipped, delivered etc and they give you a beautiful pen and helpful information. I am seriously pleased with them and will be ordering again in the future! 5 stars easily!!

Date of experience: September 03, 2024


Rated 5 out of 5 stars

I have looked at rugs near and far all…

I have looked at rugs near and far all over the US and even purchased some from others online. This is hands-down the best place I have ever purchased a rug from. They have the finest selection, the most beautiful colors, and the highest quality. I’d could easily go broke buying their rugs.

Date of experience: August 31, 2023


Rated 5 out of 5 stars

I'm so happy with the 2 rugs I…

I'm so happy with the 2 rugs I purchased from Golden Nile! They are so beautiful and the quality is top notch. When I called Golden Nile to ask a question about their products, the representative was very friendly and walked me through the custom order process over the phone. I highly recommend purchasing rugs from golden nile! The rugs are top quality and the customer service is excellent! I'm so thrilled I found this company!

Date of experience: June 17, 2024


Rated 5 out of 5 stars

Lovely, bright accent, good quality.

Very fast shipment; well packed without waste. Item as pictured and of good quality. I ordered a pad (you will need one).Rug looks beautiful in my transitional farmhouse with hardwood floors, but would work anywhere with simpatico colors.

Date of experience: May 10, 2024


Rated 5 out of 5 stars

Glad we found Golden Nile…

Delivered next day as promised. Our purchase was a replacement for a Bukhara runner we purchased abroad. Our puppy destroyed the original.
While our new runner has similar pattern and colors-and we like it a lot-it’s not a “real” Bukhara. It’s too perfect! But Golden Nile will remain on our contacts in case we need another replacement!

Date of experience: September 06, 2023


Rated 5 out of 5 stars

Great experience

Great selection. The photos on the site are very accurate. No surprises. Easy to order and free shipping!

Date of experience: July 30, 2024


Rated 5 out of 5 stars

Perfect rug/great service

I found the perfect runner for my kitchen just in front of the sink and dishwasher—a very pretty alternative to the rubber mats you see. And the feature on the site of placing your rug choice in the actual room sold me on the rug I was considering. And to top it off, it was shipped the same day I ordered it, so I received it less than 24 hours later! Impressive customer service!

Date of experience: February 27, 2024


Rated 5 out of 5 stars

Great rug, great value!

We love our new rug. The color was exactly as pictured and perfectly matches our decor. It arrived quickly and in perfect condition. We called the company before ordering and the sales person patiently answered all our questions.

Date of experience: January 25, 2024


Rated 5 out of 5 stars

Excellent online rug shopping experience

Their website has excellent photos of the rugs including the back so you get a good sense of the quality. The rug I bought met my expectations and shipped quickly. Their tool to virtually see the rug in your room by uploading a photo was extremely helpful. It was far better quality than similar tools I've seen for other non-rug retailers and really helped me visualize how things would actually look. I ended up eliminating several rugs I thought would look nice but actually didn't. And now that I have the rug in place, I can say it pretty much looks like the tool showed me while shopping!

Date of experience: June 09, 2023


Rated 5 out of 5 stars

Best persian carpet vendor

Golden Nile is one of the best rug vendors online. I was looking for a high-quality, signed Persian carpet in a very specific color. From the ability to rapidly narrow down inventory, to the high-quality photos that showed exactly what a savvy rug-buyer needs to know (back and front, knots per square inch, weft/warp material + fringe, thickness, closeups and distance shots), the process and product are first rate. My only suggestion would be to include photos in both natural and artificial light.

tldr; if you're looking for a high-end vendor with reasonable prices you've come to the right place. ManhattanRugs also seems to be the same company FYI - they use an identical website skin.

Date of experience: June 20, 2023


Rated 5 out of 5 stars

Great selection, prices, quick delivery

The rug selections were overwhelming. When I made a final selection, I was wondering if they really could deliver the rug in two days. Yes, they could and they did! The rug was actually more beautiful than the online image. The selection is amazing and the prices are more reasonable than many other places selling Turkish rugs. Very happy I found Golden Nile and very happy with my purchase.

Date of experience: February 05, 2023


Rated 2 out of 5 stars

Too thin.

The 6x2 rug arrived on time and it was packaged well. However, the rug is very thin, and unlike any other Oriental rug I've ever purchased, which number 6 before this one. I have three runners that are all thicker than this one, so I am disappointed that this one is so thin. It seems more like a piece of thick cloth, (think burlap or canvas), than it does an oriental style wool rug.

Date of experience: December 27, 2022


Rated 5 out of 5 stars

A company that delivers what they say, when they say!

In a day and time when we all must be careful and vigilant about our online purchases, it was a little intimidating to pay for a rug of that quality without first seeing it in person and without purchasing from that company before. As it turned out, not only did Golden Nile sell a beautiful rug at a reasonable price, but they shipped it to me quickly. It arrived just when they said it would. I'm happy to recommend them, and will likely do business with them again.

Date of experience: December 07, 2022