GoRoostr Reviews

1,020  Excellent
TrustScore 5 out of 5

5.0

In the Computer Store category

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Rated 4 out of 5 stars

Selling my old broken MacBook was a…

Selling my old broken MacBook was a smooth process! Only took off one star because of the expensive packaging FedEx required me to use for shipping which took off about 30% of what I earned from the sale.

Date of experience: October 09, 2023

Reply from GoRoostr

Hi Ber,

Thank you so much for working with us and for leaving us a review! We truly appreciate it.

I want to apologize that FedEx made you purchase packaging from them. We have heard that some FedEx locations try to aggressively push packaging purchases (such as their overpriced laptop box) or provide wrong information. We find using bubble wrap, a good sturdy box slightly larger than the MacBook, and fill material so there is no free space in the box works just as good as a special laptop box - and it can usually be reused from another shipment you received so it costs nothing, or purchased for a fraction of the special laptop box price. That is the only requirement by both us and FedEx for insurance purposes on our provided FedEx label.

Would you be able to email us and let us know which FedEx location you went to? This way I can speak with them and also let our FedEx Rep. know about this.

Thanks again and I hope to talk to you soon!

Jon
GoRoostr.com

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Rated 5 out of 5 stars

It was so easy

It was so easy. I was worried but it all happened in the time frame GoRoostr quoted. I also received the amount that I was quoted. Awesome easy experience. Definitely pleased. Highly recommend.

Date of experience: June 25, 2024


Rated 5 out of 5 stars

Great Job GoRoostr!!

GoRoostr did a great job! They kept in touch when then had questions and we worked through any issues.

Date of experience: October 03, 2024


Rated 5 out of 5 stars

Simple and smooth transaction!

Simple and smooth transaction! GoRoostr offered the modest for my device and the process was quick and smooth. I received an email with updates during my process and will be using GoRoostr again the next time I sell a device!

Date of experience: May 09, 2024

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Rated 5 out of 5 stars

Goroostr did an amazing job with the…

Goroostr did an amazing job with the processing and service of the computer I sold to them! I really appreciate the efficient and quality service I received from them too! You will be super happy with their services!

Date of experience: February 11, 2024


Rated 5 out of 5 stars

That was fast!

Excellent communication throughout the process, friendly service, and quick turn around for payment. Without a doubt a great place to sell your things.

Date of experience: June 21, 2024


Rated 5 out of 5 stars

I highly recommend GoRoostr

I highly recommend GoRoostr They had excellent communication throughout the process, no games with lowering the price after they had the item like other company's do. The payment was in my account before they could email that they sent a payment .

Date of experience: May 14, 2024


Rated 5 out of 5 stars

I’ve been a repeat customer for a…

I’ve been a repeat customer for a reason. There are many sites or places where similar services are offered but none are as fast, responsive and caring.. trust me I’ve been around the block. Just don’t change please.. do as you do (even if lesser than others) but customer service is a must where this place excels. Thanks again. See you soon

Date of experience: July 31, 2023

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Rated 5 out of 5 stars

Very easy and simple transaction

Very easy and simple transaction. No hidden fees or charges outside of the estimate. A deposit was made to my Paypal account within 24 hours of receipt of my device. Very happy customer!

Date of experience: December 28, 2023


Rated 5 out of 5 stars

Quick and easy

Getting a quote and navigating the website only took a few minutes. They make shipping easy and I was paid within a few days of starting the process. Couldn’t be smoother.

Date of experience: May 16, 2024


Rated 5 out of 5 stars

GoRoostr provided really clear communication

GoRoostr provided really clear instructions prior to shipping my computer. They also provided prompt communication when they received the item and when they finished processing the item. In all, I had money in had in less than a week!

Date of experience: August 11, 2023

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Rated 5 out of 5 stars

EASY AND RELIABLE !

At first I was just looking for somewhere to sell my Macbook. Took a chance on this company after seeing a few reviews. They seriously had the biggest offer I received ANYWHERE (fr I went to like all the pawn shops,FB, you name it). Form is easy to fill out for a quote and they pay for your shipping if you decide to sell. Took 3 or so days to get to them but they sent payment literally the next morning after they received it for the full quoted amount. sent emails through the the process too. Got my payment through zelle but they offered through pay pal, venmo and check too I think!

Date of experience: September 27, 2023


Rated 5 out of 5 stars

Found Go Rooster online

Found Go Rooster online. Printed the shipping label, packed up my computer and dropped it off at FedEx. Received my Venmo payment today. Easy peasy!

Date of experience: August 22, 2023


Rated 5 out of 5 stars

Streamlined and Simple Sale of Laptop

The instructions were clear and I received my money as quoted within 2 business days after my laptop was received. I also received very helpful email updates along the way. Very wonderful customer service!

Date of experience: June 26, 2023


Rated 5 out of 5 stars

Quick painless procedure ..was paid…

Quick painless procedure ..was paid what I was quoted which was more than Apple was going to give me. Computer received yesterday, payment issues this morning by 830a

Date of experience: September 08, 2023

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Rated 5 out of 5 stars

Seamless experience!

Seamless experience from the online quote to getting paid. They offered the best price on my used MacBook Air and promptly paid the quoted price. Definitely recommend this company.

Date of experience: October 06, 2023


Rated 5 out of 5 stars

Awesome Company for selling Your Apple…

Awesome Company for selling Your Apple Products to, whether they are new or used. GoRoostr is a great company to do business with. They pay extremely fast and they are very reliable. They paid me the same day, that they received my MacBook Pro. I can’t recommend GoRoostr enough.

Date of experience: November 30, 2023


Rated 5 out of 5 stars

As Advertised

Literally everything went smoothly and the directions for sending my device were super easy to understand. After that, all that was promised was delivered. Couldn’t be happier.

Date of experience: August 03, 2023