774 total
Highly recommend this company!
Trinity and Andy are very good at what they do. I enjoy them!
I have ordered more than a lot from this company. They send discounts, coupons and more; which can get you free items!
This is the BEST company to purchase from.
Date of experience: November 07, 2024
I originally left a 1 star review with concerns that maybe it was a scam, however, it is NOT a scam and Andy reached out directly to make sure everything with my order was taken care of. As with any company, especially larger ones, mistakes happen. But Andy made sure to reach out and even played phone tag a few times to make sure he corrected any issues. I recommend this site and company and I’ll be ordering again.
Date of experience: October 30, 2024
I am very happy that Andy got in contact with me he is very kind and professional. Now I did give a one star bad review because I have ordered since September 30th for my first order thinking I would get it sometime in October. Andy apologized for my orders being really late and asure me that my orders are being processed and I’m getting a free hat!!!! Woo hoo 🙌🏻 I am very happy and will keep l love my freedom in the future ☺️
Date of experience: October 29, 2024
Reply from I Love My Freedom
Thank you for sharing, Alexandra! We’re thrilled to hear that Andy was able to assist and make things right. We appreciate your patience and understanding as we worked through the delay, and we're so glad to have earned your support for the future. Enjoy your hat and all your items!
They provided great customer service, delivery was a little slow but understandable with high demand, and great product quality. Thank you!
Date of experience: November 01, 2024
I still have NOT RECEIVED my 1st order, that was ordered over a MONTH BEFORE the order I JUST received!!! I am NOT happy and am NOT getting any help to resolve it even though I have emailed support regarding it, SEVERAL TIMES!!
Date of experience: September 27, 2024
Shipping aside, product is as advertised and well made! Look forward to wearing it for years
Date of experience: November 03, 2024
I love my new shirt!! I highly recommend! You were running late. But that’s to be expected!
Date of experience: November 07, 2024
I ordered a Trump mug on Facebook from this company. They sent me mug and I agreed to pay shipping which they took out of my account. Then today they took another 19.99 from my account for a subscription that I never asked for or authorized. This is very deceitful. I have asked for my money back, but they have not responded. I'm warning people DO NOT DO BUSINESS WITH THIS COMPANY. BUYER Beware. Update got a call from I love my freedom and they refunded my money. I still am keeping my review at 1 because this is a very deceiving practice on their part. Will never do business with them again 🤬🤬
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Date of experience: November 01, 2024
Reply from I Love My Freedom
I'm sorry for the experience you've had, Geraldine. We deeply regret any confusion regarding the membership associated with your order. The Alliance Membership grants access to a special community, offering exclusive discounts, unique products, and promotions not available to the general public. We understand that during the checkout process, these details can sometimes be overlooked, and it's never our intention for that to happen. I want to reassure you that we have canceled your membership and processed a full refund for the charge. Thank you for giving us the chance to make this right, and we truly appreciate your understanding.
A company representative called me and took care of the problem, so I am retracting what I said about the company. It seems they were experiencing some supply chain challenges on the items ordered. They made good on the order and even sweetened tossed in a hat. I was a bit harsh as I was defending my mother who I thought was being taken advantage, but I was wrong. If your order is late, hang in there, they will get it to you.
Date of experience: October 19, 2024
Reply from I Love My Freedom
Thank you for responding to our information request. We sincerely apologize for the delay in fulfilling your order. Due to a high volume of orders, we are experiencing some delays, but rest assured we are working hard to get everything out as quickly as possible. We also want to clarify that we are not a scam—just a small team of about 20 people doing our best to fulfill orders for our customers. Your patience and understanding mean a lot to us. Someone from our team will be reaching out to you shortly to assist further and make things right.
Best Regards,
ILMF Team
I am very happy with the customer service given by this company. I had previously written a bad review thinking that I couldn't contact them, turns out it was my fault because they were emailing me all along about my concerns, I was just not checking my correct email. Andy was really helpful as well in trying to make things right, even though it was totally my fault! I received my package and could not be happier with the service! I will continue to use their services in the future!
Date of experience: October 22, 2024
Reply from I Love My Freedom
Thank you so much, Jackie! We’re thrilled to hear you’re happy with our service and that Andy could help make things right. We appreciate your understanding and patience. Looking forward to serving you again in the future!
Your company is great. Thank you for all the work you do for fellow patriots.
Date of experience: November 06, 2024
I previously had a concern about a monthly charge to my account. Andy from I Love My Freedom followed up on my review and made everything right. He took the time to explain the misunderstanding and quickly rectified the problem. I will continue to do business with ILMF based on the quality of their customer service.
Date of experience: October 17, 2024
Reply from I Love My Freedom
Michael, thank you for taking the time to update us. We’re glad Andy could address your concern and provide the clarity you needed. We’re committed to providing attentive customer service, and it’s wonderful to know you’re satisfied
Thanks I love my sweatshirts so comfy and great quality.
Date of experience: November 03, 2024
I've been waiting for my order since Sept 16th. Tried talking with support, no results. Tried talking with your bot, no results. I just want my $ returned now. Support hasn't even responded to my requests. Trump has already been in my state and I didn't have my purchase to wear. Enough!
Date of experience: September 16, 2024
Reply from I Love My Freedom
I'm truly sorry for the lack of communication and the delay in getting your order to you, Katherine. We understand how frustrating and disappointing this must have been, especially since you didn’t have your purchase in time for an important event. Please know that this is not the experience we want for any of our valued customers. We have canceled and refunded your order as requested. Thank you for your patience, and again, we apologize for not meeting your expectations this time.
Update 9/30: got a phone call from Andy today and he made everything right seemed to be a supply and demand issue. He listened to my complaint and was ready to make it right before ibeven told him my issue! Changing my review to 5 stars! Totally feel like this site is a scam!! I placed two orders with no tracking/shipping info after 3 weeks! Contacted CS via email only to have a scripted response sent both times. The first time I was told it would be shipped in 3 days, nothing! Next i was told it would be 7 -10 days still nothing! Guess I'm contacting my CC company before my 90 day regulation E deadline is up to report them! Gah, so frustrating!
Date of experience: October 18, 2024
Reply from I Love My Freedom
Hi Melissa,
We sincerely apologize for the frustration and lack of updates you've experienced. We understand how this situation would be upsetting. We will be reaching out to you personally to provide accurate information on your orders and ensure we get everything resolved promptly. Thank you for bringing this to our attention, and we appreciate your patience as we make this right.
Best regards,
ILMF Team
I only give a three star rating because it takes sooo long to get your merchandise sent to your customers. I will give a 5 star rating for the overall quality and comfort of the tshirts that I have received. It's been over 5 weeks since I last ordered three items from you and I still haven't received it yet.. Pick up your delivery pace and I will gladly give you a 5 star rating.
Date of experience: November 01, 2024
Reply from I Love My Freedom
I'm sorry to hear about the delay with your recent order, Cheryl. We truly value your patience and understanding, and we appreciate the kind words regarding the quality and comfort of our t-shirts. Your feedback is important to us, and we want to ensure your experience improves. Please respond to our TrustPilot information request so we can look into your order and resolve this for you as soon as possible. Thank you for giving us the opportunity to make this right.
Nice selection & quality merchandise with a good price!
Date of experience: November 05, 2024
I love my new shirt fits good nice and warm and the lettering is beautiful
Date of experience: November 02, 2024
I have order several things from you and have been satisfied with everything!
T-shirts are good quality and flags and hats are very durable!
Love Donald Trump ❤️
Date of experience: October 24, 2024
Reply from I Love My Freedom
Thank you, Tina! We’re thrilled to hear you’ve been happy with the quality and durability of our T-shirts, flags, and hats. Your support means a lot to us, and we're glad to have you as part of our community!
Everything was great. We ordered the tumbler as my father in law birthday gift, and he loves it. Thank you so much.
Our whole family loves and supporting Trump 😎✌
Date of experience: October 29, 2024
Reply from I Love My Freedom
Thank you, Hana! We're thrilled to hear that the tumbler was a hit for your father-in-law's birthday! It’s wonderful to know your whole family supports us and enjoys our products. We appreciate your patriotic spirit and look forward to serving you again!
