Pawrade Reviews

I couldn’t be more pleased with the wonderful service and support from Pawrade. From their kind and caring staff to their exceptional service…the experience of finding the perfect puppy for me was smooth and pleasant! Also, I couldn’t be more grateful to Down Home Pet Transport for their loving delivery of my puppy.
It’s been an all around incredible experience. I’m so in love with my new puppy. Cha Cha and I thank you from the bottom of our hearts and wiggling tails!!!

Date of experience: September 07, 2024

We had a great experience with Pawrade. They stayed in contact with us the entire time. When our puppy arrived she was cleaner than what we had expected her to be. She was in good spirits, seemed to be well fed and watered and appeared to be in good condition. I would highly recommend going through Pawrade if you’re looking to purchase a puppy!

Date of experience: August 17, 2024

Every time I needed anything at all you all were there. So many nice girls to work with. Bre has been especially helpful especially with problem solving. She's gone out of her way to really try to help me. And I am clueless. so she's a sweetheart and she deserves a lot of credit

Date of experience: September 17, 2024

We had a great experience with Pawrade. They answered every question within a reasonable time - sometimes as little as seconds. Phone calls were always answered right a way. Our puppy arrived in excellent condition and has had his wellness check which he passed and also his second shots and our Vet said everything looked great! He is awesome. The entire process from day one until he showed up at our door was very easy and I recommend Pawrade to anyone.

Date of experience: August 29, 2024

Wanted to say that parade was an amazing experience. Was a little nervous at first . I'd never purchased a pet but I got the best little guy from a caring breeder a wonderful staff with Pawrade and the transportation was excellent thank you pawrade!

Date of experience: August 28, 2024

The entire process went very smoothly with Pawrade's excellent customer service team !!!
The ground transport team was keeping me informed, while waiting for my puppy. She arrived healthy, happy and beautiful. I would highly recommend a puppy from this outstanding company. 10 stars !!

Date of experience: September 09, 2024

We couldn't be happier with our experience getting our new puppy from Pawrade! From start to finish, the communication was excellent—every question we had was answered promptly, and they kept us updated every step of the way. Their customer service truly went above and beyond, making the entire process smooth and stress-free. Our puppy arrived healthy, happy, and full of energy. The delivery was perfect, with great care taken in making sure our new family member got to us safely. We highly recommend Pawrade for anyone looking to add a furry friend to their family

Date of experience: September 08, 2024

They were outstanding from the start. Kept me update daily. Sent pictures of my puppy about 3 times. Any updates were sent by text, which I loved. The only one thing is the instructions were little confusing, but I figured it out. I would highly recommend this company. The company they used to transport my puppy from Missouri to Washington state, were also outstanding, kept us updated, called with a ETA in plenty of time to get ready to receive JJ. I highly recommend both companies. Thank you everyone for outstanding help and support. Joe

Date of experience: September 06, 2024

My pup was a mess when delivered. After 3 1/2 days in a van he stunk of urine. He also gave my other 3 dogs kennel cough. My paperwork said he had Bordetella but there was no sticker from the vaccine in his chart. My vet has called the Missouri vet to get to the root of the problem. Not happy with the procedure and would never buy another dog from Pawrade. The customer service (telephone & email) people were wonderful - that is why there are 2 stars, if not for them, I would give a negative!!

Date of experience: September 05, 2024

we could not be more thrilled with our new Havanese puppy, Maverick. We arrived at our home on Sunday, clean and happy. It was such an easy transaction - Took a picture, uploaded it to the site, signed a paper and he was ours. Pawrade was excellent at communicating with us from day 1 - from checking his availability, purchasing him, insurance, delivery - they were there every step of the way. We got a 100% clean bill of health from our vet today, she said he's perfect - and we couldn't agree more. Thank you Pawrade!

Date of experience: August 31, 2024

Pawrade did an awesome job! However I was surprised at the condition the puppy was in. I know transportation couldn’t bath him but his stained fur isn’t from just traveling. I can’t get the yellow out and he still smells of urine. Other than that I love him so much!

Date of experience: September 10, 2024

Everyone I spoke with was kind and helpful with the process of getting my new puppy home. Most importantly, if I reached out with any questions they responded promptly. Thanks to you all, I have the most precious new puppy in the world ❤️

Date of experience: September 13, 2024

The people at Pawrade couldn't have been any nicer, helpful and patient :-)
They were constantly in touch with us from the beginning of our search up to when our puppy was hand delivered.
They even followed up after the puppy has been with us for a couple of days.
I would recommend Pawrade to everyone

Date of experience: September 09, 2024

I was pleased. I admit it seemed a long wait to get my baby but the process was easy. Thank you so much we don't know our life without our precious sweetheart.

Date of experience: September 09, 2024

There are SO many scam sites out there and Pawrade was above board all the way!!! From choosing are Fur Love, to the delivery by Puppy Express...they were professional, honest, dedicated & as excited for us as we were!!!

The process was literally seamless!!!

Balloo (Argo was his online name) is WONDERFUL!!! We're so pleased!!!

Thank you.

Date of experience: September 01, 2024

Pawrade's representatives are charming and responsive. Their chaperones made it from Missouri to Buffalo, NY in just two days.

Link has made himself at home quickly, giving our older chihuahua a playmate; there is nothing more joyous than two chihauhuas racing each other around the house.

Link is a bit of a hellion, but his potty training seems to be holding up (with the occasional faux paw) [sic].

Date of experience: August 28, 2024

Pawrade is an amazing and excellent service to use for finding a furry friend.Pawrade met every expectation! There's no doubt in my mind about using Pawrade in the future again. Our bundle of love and joy for Bella is a thank you to Pawrade!

Date of experience: September 08, 2024

I was somewhat hesitant to purchase a puppy that I've never met off of the internet, after reading online warnings, but I am SO GLAD that I did!

Both Pawrade and their pet concierge service were incredibly helpful and attentive throughout the process and made buying a puppy easy and straightforward.

They were in constant communication and were quick to respond to any questions popped up along the way.

My puppy came all the way from Missouri in a little over a day and they took such good care of her.

She magically came seemingly fully potty trained from the breeder and has yet to have an accident, 4 days later. I can tell they really took care in raising her in her early days.

Will definitely recommend to friends and anyone looking to get a puppy and will use again in the future, if the opportunity presents itself.

Date of experience: September 01, 2024

Hunter is a energetic cutiepie, great dog, only hiccup was the vaccination papers seemed to be missing a date for one of the stamps so there was some confusion at the Vet whether he got his last vaccine(and the messages from Pawrade said no vacciations for 10 days so I had to call his vet who told me the breeder does the vaccinations, so had to call Pawrade to try to get the breeders #, pawrade at first gave me the puppy express # but then later on in the day gave me the breeders #) stop the vet from vaccinating), and he had fleas. Anyways he checked out fine at the vet. He was delivered early which was nice. If I could do 4.5 stars I would. I sent Pawrade the suprise video link.

Date of experience: August 31, 2024

Everyone I spoke with was kind and helpful with the process of getting my new puppy home. Most importantly, if I reached out with any questions they responded promptly. Thanks to you all, I have the most precious new puppy in the world ❤️

Date of experience: September 02, 2024