Resume.io Reviews 

56,209
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 1,880 reviews, reviewers had a great experience with this company. People frequently mention that the platform is extremely user-friendly and takes the guesswork out of crafting a professional curriculum vitae. Consumers appreciate the variety of helpful editing tools, modern templates, and AI features that make building and tailoring resumes a fast and smooth process for job seekers. However, some customers also noted unexpected charges and frustrating issues with automatic subscription renewals. Reviewers mentioned being billed unexpectedly even after canceling their plans, or experiencing difficulties managing their payment details and securing prompt refunds. A few people felt that clearer upfront pricing information would improve the overall experience.

What people talk about most

User experience

Clients share positive opinions on user experience, frequently highlighting that the platform is simple,... See more

Subscription

Customers consistently note negative experiences with subscriptions, reporting that low-cost trials... See more

Payment

Reviewers highlight negative aspects of payment, expressing deep frustration over unexpected recurring... See more

Website

Consumers find website to be mixed, as many reviewers praise the platform for being easy to navigate and... See more

Product

People report high satisfaction with the product, describing it as an indispensable tool for crafting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I found it easy to use. The only feature I did not like was optional which was having the Ai reformat what I had already wrote. I understand that its to increase probability due to verbiage recognitio... See more

Company replied

Rated 4 out of 5 stars

Easy to have multiple CVs in one place. However, sometimes the ai can sound too robotic and the automatic CV sender doesnt always get the specifications you are looking for right. That being said it... See more

Company replied

Rated 4 out of 5 stars

While the modifications of my resume were simple to advance the language and dictation of my work history. Though navigation through the prompt was a bit confusing. I'm used to conformation work is co... See more

Company replied

Rated 4 out of 5 stars

Resume.io CV builder tool has a lot of features and editing options that could rework and Resume into a better version for ATS systems.

Company replied


Company details

  1. Resume Service
  2. also in
  3. Career Coach

Information provided by various external sources

Free online resume builder, allows you to create a perfect resume in minutes. See how easy it is to create an amazing resume and apply for jobs today!


Contact info

4.2

Great

TrustScore 4 out of 5

56K reviews

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4.2

All reviews

(56,209)

1,817 reviews in the last 12 months

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Rated 1 out of 5 stars

I am very disappointed with Resume.io's…

I am very disappointed with Resume.io's customer support.

The company states that its support team typically responds within 24 hours, but I have been waiting for several days without receiving any response.

I have sent multiple emails and follow-up messages, yet nobody has replied or even acknowledged my requests.

As a customer, I find this extremely frustrating and unprofessional. If a company tells customers to expect a response within 24 hours, it should make a reasonable effort to meet that expectation or at least provide an update when there are delays.

I expected better communication and customer service from Resume.io. Unfortunately, my experience has been very disappointing, and I hope the company takes customer support more seriously in the future.

October 7, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ An Excellent Tool for Creating…

⭐⭐⭐⭐⭐ An Excellent Tool for Creating Professional Resumes!

Resume.io is an outstanding platform for anyone looking to create a professional, polished, and eye-catching resume with ease. The templates are modern, well-organized, and easy to customize, making it simple to highlight your skills, experience, and achievements in the best possible way. The step-by-step process saves a lot of time and makes resume building stress-free, even for beginners. I especially appreciate how the final resume looks clean, professional, and ready to impress potential employers. Overall, Resume.io is a highly recommended tool for job seekers who want to stand out, present themselves confidently, and make a great first impression. Definitely worth trying! 🚀

October 11, 2026
Rated 1 out of 5 stars

I have tried to cancel this service…

I have tried to cancel this service twice and still keep getting charged. I have gone through the website twice since July 2026 to end my service and each time I get a confirmed message. Then I get billed again and message customer support and wait for a response. I am still waiting for a resolution.

October 9, 2026
Unprompted review
Rated 1 out of 5 stars

Charged After Cancelling My Subscription – Unacceptable!

I cancelled my Resume.io subscription on September 11, 2026, and received an official email confirming the cancellation.

However, on October 9, 2026, I discovered another charge on my bank card, despite having cancelled the subscription almost a month earlier.

This is extremely frustrating and completely unacceptable. I followed the cancellation process correctly, received confirmation, and still had to spend my time contacting customer support and my bank to prevent further charges.

Why should customers have to worry about being charged again after receiving written confirmation that their subscription has been cancelled?

I have proof of the cancellation and the subsequent payment attempt.

I strongly recommend that anyone using Resume.io carefully monitor their bank statements, even after cancelling their subscription.

This experience has seriously damaged my trust in the company. I expect an explanation, confirmation that no further payments will be attempted, and the release or refund

October 9, 2026
Unprompted review
Rated 5 out of 5 stars

Efiicient service delivery

Good service

October 9, 2026
Resume.io logo

Reply from Resume.io

Hi Amrit,

Thank you for your kind review! We’re delighted to hear that you had a good experience with Resume.io and appreciate you taking a moment to share your feedback. We hope our tools continue to make creating and managing your resume a smooth and convenient experience.

Regards
Team Helpdesk

Rated 4 out of 5 stars
Resume.io logo

Reply from Resume.io

Hi Parijat,

Thank you for sharing your feedback about our AI features! We’d love to understand a little more about what you mean by the implementation of the AI and how it has worked for you so far. If you have specific suggestions or have experienced any issues, feel free to email us at support@resume.io so our team can learn more and help where needed.

Regards
Team Helpdesk

Rated 5 out of 5 stars

Very Helpful

Easy to Use.

October 2, 2026
Resume.io logo

Reply from Resume.io

Hi Abbey,

We’re happy to hear that you found Resume.io easy to use! Making the resume-building process straightforward and accessible is something we care about, so it’s great to know the platform worked well for you. Thank you for sharing your experience, and we wish you all the best with your next career steps.

Regards
Team Helpdesk

Rated 2 out of 5 stars

Not editable fields and language barrier

Estonian language not available. Nor the opportunity to type/change dates in cv by oneself.

October 8, 2026
Resume.io logo

Reply from Resume.io

Hi,

Thank you for sharing your feedback about the language options and date editing limitations. We understand how important it is to create a CV in your preferred language and have the flexibility to enter or adjust dates yourself, and we’re sorry these limitations made the experience difficult. We’ll share your comments with our team, and if you need help with a specific issue, please email us at support@resume.io so we can assist you further.

Regards
Team Helpdesk

Rated 1 out of 5 stars

Auto-renewal

They charge for a month after the first 7 days and they don't make it easy to cancel. Even if you don't use their features. The problem is they hide it and they don't send any reminders about it (their way of making money!). And they make it so difficult to speak to anyone in their team about it.

October 8, 2026
Unprompted review
Resume.io logo

Reply from Resume.io

Hi Ahmed,

We're sorry to hear about your experience and understand how frustrating unexpected charges can be. We aim to make our subscription terms and cancellation process clear, and we're sorry if this wasn't your experience.

Our support team is here to help with any billing or subscription concerns. If you need assistance with your account, please contact us directly so we can review your situation and help.

Thank you for sharing your feedback. We take it seriously and will use it to improve our service.

Rated 5 out of 5 stars

This website provides valuable support in creating an accurate and professional CV.The website provides valuable support…

The website provides valuable support in creating an accurate and professional CV.

October 8, 2026
Resume.io logo

Reply from Resume.io

Hi Moez,

Thank you for your wonderful feedback! We’re pleased to know that Resume.io has been helpful in putting together an accurate and professional CV, as presenting your experience clearly can make a real difference in your job search. We appreciate your trust in our platform and wish you every success in your career journey.

Regards
Team Helpdesk

Rated 5 out of 5 stars

easy to use,

easy to use,

October 8, 2026
Resume.io logo

Reply from Resume.io

Hi Yayan,

Thanks for taking the time to leave us a review! We’re glad you found Resume.io easy to use and hope it made creating your CV a hassle-free experience. We appreciate your support and wish you the very best with your job search.

Regards
Team Helpdesk

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