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Technology built by entrepreneurs, for entrepreneurs. Forward your landline number(s) to your mobile. Make and take calls on the go, and run your whole online phone system from our app, with all its professional features. It's more reliable than VoIP. And all from just €9/month. Keep work and personal life separate, cut costs and work more efficiently. All from your own smartphone and computer. With Rinkel, you've got two numbers on one phone. Business telephony really can be this easy. Run your business wherever you are. With Business line on mobile from Rinkel.
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Weena 505, 3013AL, Rotterdam, Netherlands
4.3
282 reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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good customer service, Enrico was helpful, refunded some extra charges, and helped me resolve the issue promptly.
Reply from Rinkel
Thank you for sharing your experience 🚀, we’re happy to hear Enrico was able to help. Thanks for Rinkeling with us!
Adrianna from customer service was exceptional when I had a billing query. She took time to understand my problem and provided various solutions until we reached one that was acceptable. Very professional, friendly and supportive. Thank you Adrianna.
Reply from Rinkel
Thank you so much for the kind words! 🌟 We'll make sure Adrianna sees this. She'll be thrilled! Glad we could sort out your billing query and find a solution that worked for you. Thanks for choosing Rinkel! 😊
Initial issues with service switching packages but otherwise a great se ice to this point
Reply from Rinkel
Your feedback means a lot to us! 😊 We're sorry the subscription change wasn't as smooth as it should have been. It's great to hear that everything else has been a positive experience so far. Thanks for being part of Rinkel.
Good customer service. They helped me out when I had accidentally left a subscription running that I thought I canceled.
Reply from Rinkel
Thanks for your review! We're happy we could assist and help clear up about the subscription. We truly appreciate you taking the time to share your experience.
Too much communication from the company, I had to spend 1 half a day per week to manage bills and numbers.
Reply from Rinkel
Thank you for your honest feedback. The emails you received are intended to help you get started with your Rinkel number and keep you informed about important updates to your account: e-mails about when you add an extra number/user and invoice reminders are essential service communications that we're required to send. We appreciate your understanding.
Great company. I have to adjust my review to 5 stars. These people were helping me at 06:10 in the freaking morning to get my problem solved! Thats the next level of dedication!! Quality service and commitment to customers.
Reply from Rinkel
Good to know! We hope your experience continues to be positive. ⭐️
Don’t ask so frequently what I think when I don’t think much yet …
Reply from Rinkel
Thanks for the feedback! We hope you’ll have the chance to explore Rinkel a bit more and we’d be happy to hear your thoughts in the future. ⭐️
Their rates are at best misleading. I had booked a number for Spain. What I booked was not was in my contract or invoice. Because of a discount, I didn't pay attention. Only after the second month they charged 4 times the initial rate. What I understood originally when signing up online was a fixed fee and 2 free mobile numbers to connect. I cannot find it anymore. They basically try to outsmart the customer, at least that is my experience. So watch out what you sign up for.
Reply from Rinkel
Hi Paul,
We have since been in personal contact and reviewed everything together 👌. We’re glad we were able to explain how these costs are structured and that this is now clear. Our pricing is transparently listed on our website and applies per user per month. We’re happy that we were able to resolve this with a suitable solution. If you still have any questions, we’re of course happy to help.
Sophia was an amazing customer service agent! She solved all my requests quickly and kindly. Her responsiveness, professionalism, and efficiency made everything so easy to manage.
Reply from Rinkel
So great to read that you were helped so well! Fast, helpful, and with just the right tone, exactly how we like to do it. Thank you for taking the time to share this with us.
I moved my company to The Netherlands, and had to start with all new vendors. Even with a mistake on my part, Sophia was able to help me professionally and quickly. I am very happy with Rinkel, and based on my experience so far, I will also be happy in the future.
Reply from Rinkel
Thank you so much for your kind words and trust in Rinkel during such a big transition. Welcome to the Netherlands and welcome to Rinkel! We are excited to be part of your journey and look forward to continuing to support your business in the future.
Big shoutout to Sophia for saving the day. We are happy to hear you are happy (and planning to stay that way 😉).
Rinkel provided the exact solution that we were looking for. We needed a publicly listed phone number in Spain, where we have an employee representative. However, we could not use that employee's personal phone number, so we looked for a solution that could forward calls to a landline to that employee's phone. Boom - in walks Rinkel. It was exactly what we needed.
The pricing was fair and transparent, and the support was great every time we needed help. We couldn't have asked for more.
Overall, very happy with Rinkel, and we would recommend it to anybody looking for a similar solution.
Reply from Rinkel
Thank you for the fantastic review. It truly means a lot to us! Don’t hesitate to reach out if you ever need anything. We are here for you whenever you need us!
Sophia was very helpful and very quick in responding - she resolved my issue and I am very happy with the service provided.
Reply from Rinkel
Thank you for your kind words! It's wonderful to know that Sophia was able to help you quickly and that you are pleased with the service. We will be sure to pass on the compliment. 😊 If you ever need us again, we are just an email or call away.
Reply from Rinkel
Thank you for the review! 🫱🏼🫲🏻
Great solution and very helpfull customer support! Great tool for an online phone number and whatsapp business solutions.
Happy customer
Reply from Rinkel
Thanks so much for your kind words and the 5-star review! 😊 We are thrilled you are happy with our solution and customer support. We are always here to help with your virtual landline number and WhatsApp Business needs. Thanks for trusting us!
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