StartSure Reviews

55  Excellent
TrustScore 5 out of 5

4.8

In the Insurance Broker category

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Reviews4.8

55 total


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Rated 4 out of 5 stars

Easy to Use (details are a little fuzzy)

My experience with the website was great! Getting set up was easy and the company was smooth to work with. Some more flexibility in terms of options would have been great, but I also appreciated the streamlined experience.

Date of experience: April 13, 2023

Reply from StartSure

Thank you for the review, we’re always looking for ways to improve and will use this feedback in upcoming iterations. Please email us at hello@startsure if there is any other feedback you want to share.

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Rated 4 out of 5 stars

Simple Process

The process was very quick and simple. Great communication regarding renewal. Easy to work with.

Date of experience: June 03, 2024


Rated 5 out of 5 stars

Outstanding Customer Service

The quote was competitive to other brokers who also quoted us, but ultimately Fabio was so attentive and helpful through the process (even Tim in his absence!) and that customer service is primarily what led us to selecting StartSure as our insurer!

Date of experience: August 19, 2024

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Rated 5 out of 5 stars

Would recommend Startsure.

Startsure was very helpful for my business getting insurance. Tim and Fabio were always available and I would highly recommend them. They helped me throughout the entire process and made my first time getting business insurance as seamless as it could be. Their online portal is very good.

Date of experience: March 13, 2024


Rated 5 out of 5 stars

Working with StartSure was a simple and easy process for our business

Working with StartSure was a simple and easy process for our business to get the right insurance we need to operate in our industry. Due to the size and structure of our company we really needed to partner with a company like StartSure to help manage and facilitate the insurance process. These guys are great!

Date of experience: March 13, 2024


Rated 5 out of 5 stars

Effective and holistic service

I was struggling to find general liability insurance for my product, as it is considered high-risk. Fabio, the sales manager, was able to find an insurer within my means. It was a real relief to know that I had a boutique consultant (essentially) working on my behalf to find the right fit. I was very appreciative and thankful for the effort and peace of mind.

Date of experience: March 07, 2024

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Rated 5 out of 5 stars

We use StartSure for almost 4 years

We use StartSure for almost 4 years. Easy to apply. Usually need to answer just 5 questions and you have your quote. StartSure provides unique service in insurance niche. You pay only what was used. Customer service great!

Date of experience: February 16, 2024


Rated 5 out of 5 stars

I wouldn't go anywhere else.

Tim is great to work with. He makes the time to be available to answer questions and provides a variety of resources to make the best available decisions for your insurance needs. I'd recommend their services to anyone.

Date of experience: October 19, 2023


Rated 5 out of 5 stars

The communication and willingness to…

The communication and willingness to help me find a suitable policy for my business was great. The team went out of their way to provide me with a suitable policy and followed up to make sure all of my questions were answered.

Date of experience: November 15, 2023


Rated 5 out of 5 stars

We had a fantastic experience with…

We had a fantastic experience with StartSure. Tim, the CEO, and Jeannice, Head of Client Advisory Services, were a pleasure to work with. They are very kind, helpful, highly responsive, knowledgeable, and have very good service. They exceed our expectations. Highly recommended!

Date of experience: September 30, 2022

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Rated 5 out of 5 stars

Would and have recommended

Tim and team are excellent both in finding the right products and assisting if a claim is needed.

Date of experience: June 27, 2024

Reply from StartSure

Thanks Brian, very much appreciated!


Rated 5 out of 5 stars

Extremely Helpful

I was having trouble locating a specific type of insurance coverage. Tim was able to find me walk me exactly what I needed. I found the team was responsive and knowledgeable.

Date of experience: January 19, 2023