Shenton Group Reviews 

Contacted Shenton just gone 9am, they were here just gone 11am, they also called to talk through what they will be doing and find out information. So, swift and detailed call out to change the parameters on the switch gear in order to stop the gererator kicking in too often.

Came onsite promptly and completed the job in a reasonable time. All good.

Engineer on Time, Thorough Inspection with Prompt Report of Service Emailed

We have always received a good service and staff are helpful

After sales service is excellent with issues dealt with by competent people in a timely manner, i.e. they jump on it straight away!
Very reassuring with such a large investment that you have a team of experts right behind you.

I'm not sure if Shenton have their own engineers or are they a management company, I've never had a maintenance contract where so many sub contractors are used. Refuelling, fuel polishing, faults, call outs, remedial works all by sub contractors, I may as well go direct and save.

Relatively quick at issuing quotations and helpful throughout the process

No service was done only an inspection, I was lead to believe the money I gave you up front was for a service, £1800 is very expensive for a inspection

charged to come out, didn't fix the problem and sent another quote to revisit.

I worked for this company for nearly 15 years. Brilliant place to work. Happy staff, supportive and innovative management, positive mindset makes for a satisfying and progressive work experience.

The Shenton team are always happy to help with any issue, the service provision is exactly as needed, never any issues. They have a can do attitude, always happy to provide extra reports if needed and more !

Always competitive and return requested quotes on time. Thank you for your continued support.

We had an emergency with one of our generators, and they were fantastic; they responded quickly, sorted out the issue, and clearly explained what had gone wrong.
During their regular service visit, their technician Joseph was great too. He was very knowledgeable and professional, took the time to explain what was recommended, and offered a few different options to choose from.

Shenton is a really professional and reliable company, great service every time!

Vittorio

“Shenton Group provide us with excellent estimating support on many projects, always returning on time or advising up-front if it’s something they can’t offer, which is invaluable.
Their professional and pro-active approach has cemented them as one of our go to providers for generator and UPS systems.”

Ian Hedges - Briggs & Forrester

Outstanding Service and Exceptional Equipment – Over a Decade of Excellence with Shenton Group

I have had the pleasure of working with Shenton Group for over ten years, and throughout this time, they have consistently demonstrated a standard of excellence that is truly unparalleled in the industry. As a building services consultant, I have relied on their high-performance equipment and expert support across a wide range of projects, and they have never failed to deliver.

Our relationship began with the implementation of Combined Heat and Power (CHP) units supplied by Shenton Group. These systems have proven to be exceptionally reliable, efficient, and robust—some of the best I have encountered in the market. Their technology is clearly the result of continuous innovation and deep industry knowledge. More recently, we have extended our collaboration by specifying Shenton Group’s backup generators as the standard solution for all our major projects. These systems provide critical resilience and peace of mind for our clients, particularly in sensitive or mission-critical environments.

What truly sets Shenton Group apart, however, is the calibre of their team. Their engineers are not only highly knowledgeable and technically proficient, but also incredibly approachable and responsive. Whether we require detailed technical advice during design development or urgent support on site, the Shenton team always provides prompt and practical solutions. Their customer support is second to none, and their willingness to assist—no matter the complexity or urgency of the issue—has made them an invaluable partner in our work.

I wholeheartedly recommend Shenton Group to any consultant, contractor, or end client seeking reliable power solutions and outstanding engineering support.

Having suffered 16 inches of flood water throughout our retail furnishings store, we were in desperate need for power, as all had been knocked out.
Having enquired with Shenton about hiring a trailer based generator on Saturday morning, we had one installed within hours, enabling us to run 8 commetcial dehumidifiers and 7 Aquavacs without disruption.
Well done Shenton you excelled and saved us days in our drying out process, while waiting for mains to come back on.
Thankyou

O how refreshing it was to deal with a company for the first time, who were professional and understanding in every way. The engineer battled the weather/traffic up from the south coast on a Friday afternoon and investigated thoroughly and resolved our generator problem !! Thank You

The engineer Alex was extremely helpful, knowledgeable, & friendly. Also happy even though it spent the entire day in the cold and rain.
The office team are also very responsive and accommodating.

Ross was extremely professional, knowledge and friendly. It was a pleasure having him on site to service our generator