SOHNNE Reviews

Purchased an Eames chair replica which looks beautiful on the Sohnne website. It was supposed to be an elegant cream colored leather. It arrived. Most parts were damaged and it is fake leather in a tacky bright white color. I noticed that the frame/feet, which in the picture were black, are actually chrome.
So I did a Google picture search and discovered that the photo on their website is lifted from another furniture retailer. I asked my cousin to go to the San Francisco address on the website and there is no such company located there. In short, I was scammed. Much too expensive for the poor quality of the chair. Customer service is bogus...directs you through Watsapp to China. No one ever answers the line, and so far no one has responded to my emails. Feeling very disappointed as we gave this chair as a gift and were incredibly excited to have it.

Date of experience: September 13, 2024

I really like this chair and backrest, I will probably buy it in another color. It is very comfortable and cushioned and supports my back very well. I used to sell furniture and I am quite critical in buying chairs.
What I like about this chair is that not only is it luxurious, but the material is also easy to clean. I bought a black colored chair and my daughter spilled coffee on it (she was afraid to tell me). overall helped with the customer service.

Date of experience: August 11, 2024

I have ordered two chairs from Sohne and both of them are excellent quality and arrived in less than four days from my initial order. I needed some assistance with one of them and the entire team was extremely responsive. Michael went above and beyond to help me with my request. I will most definitely buy more products from them.

Date of experience: September 13, 2024

Super easy to put together and a fabulous chair. It is sturdy but incredibly comfortable. I bought it as a reading chair for my bedroom and I couldn’t be happier. I’ve had chairs that are super comfy but don’t hold their shape and therefore aren’t supportive enough but this is not that. It has a great structure that supports your lower back for long periods of time but is still comfortable enough to endure a lengthy sit.

Date of experience: August 07, 2024

This is a great chair at this price point, high quality materials, looks good, sturdy, easy to assemble. Measure though, it's accurate to the dimensions specified but was smaller than I expected, ended up being too small for where I was planning on using it...

Date of experience: September 06, 2024

Jason and Thomas (service manager) did a great job during the purchase, delivery and set up. (Chair white glove 40 min)

Date of experience: September 16, 2024

Andre was a great help, I had ordered the wrong size Eames Chair and he corrected it for me. The chair arrived before the base but that worked out fine. We are impressed with the quality, in fact my husband now wants one for his office. It was easy enough to assemble the arm pads being the most difficult but got it done and happy with the results.

Date of experience: September 11, 2024

I waited a while to post this review because I wanted to see how the chair held up over time. I think I've had it for almost a year...maybe less. It is mostly for looks...I only sit in it occasionally...but it has held up very nicely.

Date of experience: September 16, 2024

Every one in my family loves this chair! I have already placed an order for a 2nd one. Top quality of leather, very comfortable to sit on. Looks very chic. The best chair I have ever bought! Love it.

Date of experience: September 15, 2024

My family loves to sitting on this chair while watching tv or reading book. The black color makes it easy to clean it. The leather is not genuine but it's ok since this chair is comfy and affordable.

Date of experience: September 03, 2024

This chair is way better than I expected! The leather is amazing, and I cant recommend the chair enough to anyone on the fence.

Date of experience: September 04, 2024

Is it easy to assemble? Fairly so. Getting the seat and back aligned to screw them together was a little challenging. Not too horrible, though.
I thought from the photos that the legs were plastic. I was pleasantly surprised to discover that they're wood.
Does this look like a $3,000 chair? Yes, yes it does. But that's okay because I paid $1,779 for it. Still cute though. Igot the darker brown. It's a little brighter than anticipated, and it's also a bit shinier than I thought it would be. That's always a risk when you buy online, though. If I needed it to be perfect I wouldn't have shopped online. This was meant to be a chair to fill the window nook in my home office, not a stately living room piece, so I don't mind.
Is it comfortable? Depends. If you hate a firm chair, you'll hate this chair. It's very firm. Like a bench with a seat pad on it. If you love a firm chair, or even if you could take or leave a firm chair,
I think you'll like it. I personally like firm chairs, and this one was well designed to fit the human form, so even though it's firm, it's supportive in all the right places and it feels good to sit in. I sat in this chair for an hour earlier and I had no problem with comfort.

Date of experience: September 14, 2024

These are so great! They are the perfect size, and they are extremely comfortable. Perfect for conversing or reading a book. Well built. And I will say about all of our pieces, we were so impressed with the packaging of our furniture. Everything came in excellent condition, because it was thoughtfully and carefully packed.

Date of experience: August 23, 2024

This comfortable chair and footstool appeal to me. Lovely color and fabric. I'm not very strong, but I managed to put everything together in a reasonable amount of time. Simply follow the instructions.

Date of experience: September 01, 2024

We originally spent 3 weeks getting what felt like the run-around, through emails, when the chair we ordered arrived in the wrong colour. Fed up, my husband called to figure out why getting our replacement chair was taking so long when he spoke Chester. Recognizing the frustration level we were at, Chester said he would take over the file and get us the correct chair as soon as possible. Within 3 business days we had exactly what we ordered. Thanks to Chester's action, he took a frustrating experience and turned it into a good one.

Date of experience: August 20, 2024

Packaging is best. Customer Service was helpful. The website is easy to access. The products are reeeaaally good. I have recognized the 'iconic' design of this chair since its inception. Although I would love to own an original, the price is well beyond my reach. Comes in 2 boxes on different days but it arrives earlier than what was promised. I can feel the high-quality material and it looks great! It was everything I wanted. Easy to assemble looks just like the pictures, very comfortable. Overall, I'm really satisfied.

Date of experience: August 22, 2024

I love how comfortable this chair is with the ottoman as the feet rest. Would definitely recommend it!

Date of experience: September 03, 2024

SCAM. I warn anyone considering purchasing from Sohnne to seriously reconsider purchasing anything, and and/or do some research into the experiences of others with this shady operation. I can't help but believe any positive reviews are all produced by Sohnne themselves.

I feel I was scammed, and when I repeatedly corresponded with "Customer Service", it was a complete and continued useless runaround. You'll get many responses on how much they value your business, but will receive absolutely nothing but empty words/promises.

Take my advice and stay away,

Date of experience: August 16, 2024

Andre was so quick to respond and address my issue with payment. I look forward to the receipt of my recliners.

Date of experience: September 12, 2024

Real company, real chair, real quick.

I received a walnut and black leather Eames Lounge Chair dupe within 3-4 days of ordering (Yes it comes in two separate boxes) and am pleasantly surprised by the consistency of the follow-up. The chair was almost already put together, you just have to put the bases on the legs and attach the arms/backrest and that's it... The leather does smell real, it's soft and seems like good quality so far. I think the look of the chair is one of the closest in terms of price point and aesthetic to the original. I spent MONTHS searching for a chair and finally pulled the trigger and accidentally even ordered the wrong color but Andre, responded to my request and updated it to the right one asap and we're all good. This is a real review, I really bought the chair and everything is solid so far.

Date of experience: September 03, 2024