Top Chef Meals Reviews

6,661  Great
TrustScore 4 out of 5

4.2

In the Online Food Ordering Service category

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Rated 5 out of 5 stars

Perfect Choice!

This was the third time we used Top Chef Meals to assist family members in a time of need, ie: medical, financial personal. Each time Top Chef Meals has delivered quality prepared food to our loved ones. They loved the menu selection, the quality and taste of the meals. The Meals freed them of shopping and planning dinner which lightened the current stress in their lives. The Meals are a gift that provide a variety of nutritious and delicious options.
They are also great to have at home for any reason.

Date of experience: August 30, 2024


Rated 4 out of 5 stars

I had to wait two weeks to receive…

I had to wait two weeks to receive meals after I paid. Monday was a govt holiday which was one business day. Confused why that turned into two weeks! Although the wait was pain I enjoyed the meals. I am very happy I can heat in oven as alternative to microwave. The food was delicious. I would buy again but maybe you could suggest a day to order or projected delivery date in future. This company isn’t the govt and n didn’t need to shut down for an entire week. Also when food arrived all ice was melted and it appeared only one ice pack. Not everyone lives in New York would you consider two ice packs some of us live in boring places like Oklahoma. I want you to win and I will buy again.

Date of experience: August 31, 2024


Rated 5 out of 5 stars

Nice variety of meals

Nice variety of meals, delivered on time and kept fresh by dry ice.
Our only suggestion is to vary the sides. The entrees are fine but there's a bit of sameness to the sides: rice and broccoli, rice and spinach, rice and sweet potatoes, etc.It would be nice to have some roasted potatoes, appropriate conndiment, or some other companion to the entree. Have to add that their desserts are alway delicious.

Date of experience: August 30, 2024


Rated 1 out of 5 stars

AFTER 2 prior complaints

AFTER 2 prior complaints, no response from the company. Says everything if you ask me about what Top CHef feels about their loyal customer base.

Date of experience: August 26, 2024


Rated 5 out of 5 stars

Nice portions, good taste, customizations

Meals have very adequate portions (not like some services that leave you still hungry), good taste, generous with the side veggies, love the ability to customize almost every aspect of the meal (extra sauce, substitute different starch and/or veggies, etc.) and they are 100% accurate with the customizations over the last 18 months. We live in Phoenix, AZ (very hot...) and they use sufficient dry ice to make sure the meals stay fully frozen even with 2-day shipment.

Date of experience: August 24, 2024


Rated 5 out of 5 stars

The food was feet good and tasty

The food was feet good and tasty. It was as easy to use. Thayvhadvthe right amount of sodium protein and th proportions were good and the prices were very reasonable. I’d recommend them to others.

Date of experience: August 26, 2024


Rated 3 out of 5 stars

The assortment of different foods…

The assortment of different foods changed. I can no longer substitute turkey bacon with the breakfast so I don’t even order it. There should be more healthier choices that were taken away. The assortment of foods should be more balanced .

Date of experience: August 02, 2024


Rated 5 out of 5 stars

Highly recommend!

First experience with Top Chef! Their customer service is outstanding. They even called after receiving my order to see if I had any questions. Food was delivered on time and was still solidly frozen after two-days transit time. I had my first meal tonight, BBQ Pulled Turkey. Absolutely delicious! Portion sizes were plenty, even a bit larger than expected. Very thorough instructions and recommendations on heating the meals. Love the informaton sheets provided with ingredient list and nutritional information. My meal was restaurant quality and I can't wait to try the next one. So happy to be able to eat healthier with no shopping, cooking, or mess to clean up!

Date of experience: August 02, 2024


Rated 4 out of 5 stars

Good option for prepared meal service

The food is high quality and there is a lot of variety to choose from. The prices have been creeping up and the shipping is slower than in the past. I like the overnight fedex option which no longer exists but I would be willing to pay more for that.

Date of experience: August 11, 2024


Rated 3 out of 5 stars

I have been using this service for…

I have been using this service for approximately one year. I noticed with my last two deliveries that some of the entrees seemed dry. Specifically, the Asian salmon entree had less sauce than my previous order of the same. The chicken dishes {chicken marsala, for example} also had less sauce. With these dishes, I did not order extra sauce before the last two orders and the sauce provided seemed adequate. The Arroz con pollo also seemed a little dry. I will place another order and if I feel there is no change in the quality of food, I may have to find another food service.

Date of experience: July 11, 2024


Rated 4 out of 5 stars

Your meals continue to be excellent, but ....

Your meals continue to be excellent. Two minor irritations. In the last two deliveries, the dry ice at the bottom of the box was NOT packed in a cardboard sleeve (though the top dry ice was). This caused extra condensation making the bottom of the box soggy. I'm afraid it will just fall out. Secondly, for several months I have not been able to use the re-ordering page because I include breakfasts. This page is a great time saver, but its failure leaves a bad impression about the QC side of your business. I suggest you take it down until it is working properly. Otherwise, thank you for providing a valuable service.

Date of experience: July 04, 2024


Rated 2 out of 5 stars

Disappointed

I like the meals prepared by Top Chef Meals especially the meatloaf and the brisket and I keep on ordering these. For some reason the last batch of meatloaf ordered about two weeks ago appeared old and stale. I big disappointment! Also, I am not sure if I am missing something but I did not receive confirmation of my order and also with FedEx delivery date. I really love the meals you guys prepare and I hope my first and latest experience will not change my mind. Date of experience is approximate (latest delivery).

Date of experience: June 13, 2024

Reply from Top Chef Meals

Thank you for this feedback. I have shared this with the kitchen and our IT departments. Please reach out with any further questions or feedback.


Rated 5 out of 5 stars

Top Chef Meals is superb.

Top Chef Meals is superb! They have a lots of options and cater to different diets, like keto and low-fat. You can change the sides on most meals, so you always get what you want. Everything is fresh since they cook it right before shipping. The dishes, like meatloaf, flounder and flank steak taste great. You can order when you want (unlike companies like Factor that needs a subscription). The meals come in handy containers that are easy to heat up. It's perfect for busy people or anyone with special dietary needs. Highly recommended!

Date of experience: July 25, 2024