I recently had the pleasure of working with Walter
I recently had the pleasure of working with Walter Smith at Travoman LLC to change my parents' flight reservation, and the customer service was outstanding. Walter was incredibly helpful, patient, and efficient, ensuring that everything was handled smoothly. He went above and beyond to make the process stress-free and even followed up to confirm all the details. I truly appreciate his dedication to providing excellent service. will definitely reach out to him again as Frontier no longer provides customer service phone calls to non Elite status members. Everything cannot always be done on the website or through the app.
Date of experience: October 04, 2024