They offer a wide range of e-liquids, coils, mods, and accessories. Shipping was really fast, and items arrived well-packaged.
The customer service is also a standout. Josephine was very knowledgeable about the products, quickly understood what I was looking for and suggested products that suited my needs, she was responsive, friendly and happy to answer any and all questions. I also got a great deal on the items I needed, which is a lovely bonus.
Vape.co.uk Reviews 553
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
Great service from Vape UK - super quick delivery, my order arrived the next day! They even included a free square of chocolate, which was a lovely touch. Will definitely order again soon :)
I have used this company many times and I've always had excellent service, however I ordered enough for free next day delivery, my order is usually delivered by Royal Mail, perfect! My last order was with DHL two days later I'm still waiting. If you are going to continue with DHL I shall not be using your company. Very disappointed and frustrating as I'm going on holiday and I ordered in plenty of time.
I purchased 4 aspire R1s and not one of them holds a charge and when I put in vape liquid all I got was a mouthful of liquid,after I contacted vape.co.uk they were very helpful and explained that they do not produce these item's and are sending replacements thanks again Rob
Company details
Information provided by various external sources
Vaping, kept simple. Please leave reviews if you have had a positive experience with vape.co.uk. If we haven't got it right this time, let us know how we can improve!
Contact info
Firdale Tews End Lane, NN127NQ, Paulerspury, United Kingdom
- helpers@vape.co.uk
- vape.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
Amazing customer service
They offer a wide range of e-liquids, coils, mods, and accessories. Shipping was really fast, and items arrived well-packaged.
The customer service is also a standout. Josephine was very knowledgeable about the products, quickly understood what I was looking for and suggested products that suited my needs, she was responsive, friendly and happy to answer any and all questions. I also got a great deal on the items I needed, which is a lovely bonus.
Date of experience: May 12, 2025
Great service from Vape UK
Great service from Vape UK - super quick delivery, my order arrived the next day! They even included a free square of chocolate, which was a lovely touch. Will definitely order again soon :)
Date of experience: May 10, 2025
Reply from Vape.co.uk
Excellent customer service and products
Excellent customer service and products really fast shipping and it’s great you can talk to someone one a live chat if there are any problems best vape company I have ever used highly recommend
Date of experience: May 09, 2025
i ordered a refillable vape and some…
i ordered a refillable vape and some cbd e liquid and one was missing when i noticed it was missing i got into the live chat and they said they will send one out today and should be here tomorrow i will certainly be using them again
Date of experience: May 02, 2025
Ultra fast delivery
Ordered at 7:15pm, delivered early the next morning. Website is easy to use, products as expected. Highly recommend.
Date of experience: April 29, 2025
I ordered some coils for my vape after…
I ordered some coils for my vape after speaking to a gentleman on the website chat, they were delivered and didn’t fit. Confused, I sent an email and Luke responded, and it turns out I just needed a different pod for the coils to fit. Luke sent out replacement pods for my smok nord for free, with next day delivery. He was quick to email me back, got it sorted the same day and even threw in a little chocolate and some vouchers for freebies with my next order. An overwhelmingly positive experience. A very very good company with outstanding customer service. Thankyou so much
Date of experience: May 02, 2025
New Angel 20000 Kit Review
I love the new Angel 20000 vape kit which is great value at £11.89 each with 2 x prefilled replaceable large tanks and replaceable pods (also filled). They're also doing a 2 for 1 offer! With a wide range of flavour options these are great value with the convenience of disposable but also replaceable pods and tanks at a reasonable price.
Vape.co.uk also offer the cheapest replaceable pods for other vapes, I bought pods for my Geekvape for just £2 each.
Had a problem with delivery due to Royal Mail delaying my order by 4 days but customer service resolved very quickly by resending my order via DHL and said I could keep both orders which was very nice of them.
Customer service is top notch they reply in a few minutes always and are super friendly and helpful team which shows they value their customers.
I highly recommend this company for all your vape needs. They have a wide range of affordable products at the best prices. And they offer free next day delivery on orders over £20.
They also allow ordering as late as 7pm for next day delivery still which is rare. If you've missed a cut-off time for sameday dispatch and are stuck just pop over to Vape.co.uk for next day.
Date of experience: April 24, 2025
A easy to use your site!
Very nice to using this site.
Delivered as stated very good around service.
Date of experience: May 01, 2025
My go to online vape store
My go to online vape store, always delivered the next day, love the little scratch card idea with a chance to win a freebie, only ever had one mishap when I was sent the wrong stuff, but they reshipped the correct items the next day and told to keep the bits I was sent by mistake. Excellent customer support,
Date of experience: April 24, 2025
Absolutely brilliant customer service
Absolutely brilliant customer service, got sent wrong items, got in touch & sorted it straight away aswell as being very generous. Thank you Rob.
Date of experience: April 26, 2025
I've literally loved all the vapes I've…
I've literally loved all the vapes I've gotten from this place. They always make me feel good.
Date of experience: January 13, 2025
I purchased 4 aspire R1s and not one of…
I purchased 4 aspire R1s and not one of them holds a charge and when I put in vape liquid all I got was a mouthful of liquid,after I contacted vape.co.uk they were very helpful and explained that they do not produce these item's and are sending replacements thanks again Rob
Date of experience: April 21, 2025
This is my second order in four weeks…
This is my second order in four weeks and again fast delivery and products are spot on, happy to continue using these for my vapes. 5⭐️
Date of experience: April 19, 2025
I ordered a vape and it broke within a…
I ordered a vape and it broke within a week it had completely stopped working they sent out a replacement for it and now that one has done the exact same thing I managed to get about 200 puffs out of it then it had shut off like it had died but it hadn’t as both times it was over 50% charge
Date of experience: April 13, 2025
Reply from Vape.co.uk
Very quick delivery on my orders
Very quick delivery on my orders, within three days. I gave my daughter in law one of the CBD vapes and she loves it. Really good for helping to make me want to fall asleep faster
Date of experience: March 25, 2025
Perfect service perfect delivery…
Perfect service perfect delivery perfect product am one happy customer 😀 👍
Date of experience: March 25, 2025
Created order to Norway
Created order to Norway, but unfortunatly it was not delivered and confiscated, website policy do not taking responsibility about it.
Date of experience: January 28, 2025
Reply from Vape.co.uk
Unbeliever customer representatives
The representative I spoken to was called Luke. Did an absolute amazing job at resolving my issue, fixed the problem and give a solution the main concern that was caused. Couldn’t thank him enough. Absolute gem for this company and provided insane customer service which is all you want really. Couldn’t fault the service at all. Thank you.
Date of experience: March 10, 2025
I made a mistake on my order and within…
I made a mistake on my order and within minutes of sending the email I had a response and a solution instantly. Rob and Emma were so helpful, wouldn’t use anywhere else now this is definitely the best place to buy from
Date of experience: March 07, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.