Vielight Inc Reviews 

490
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 213 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the devices, noting remarkable improvements in their personal well-being, mental focus, cognitive clarity, and daily comfort. Many individuals also mention that the professional staff and customer support teams are extremely helpful, knowledgeable, and responsive when answering technical questions. Some reviewers were not happy with bulky equipment designs or loose pieces that make device transport quite difficult. A few other people also felt that certain customer support requests went unanswered or lacked proper follow-through when unexpected operational problems arose with the purchased products.

What people talk about most

Product

Users describe positive interactions with product, noting that devices are well-designed and effective for... See more

User experience

Consumers find user experience to be positive, highlighting that the devices are very easy to use and simple... See more

Quality

Customers had positive experiences with quality, highlighting that the products are well-engineered,... See more

Customer service

People report positive experiences with customer service, noting that representatives are helpful and quick... See more

Staff

Clients share positive opinions on staff, noting they are approachable, kind, and genuinely care about the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Slight sensation of pressure above and behind right eye during gamma treatment. Continued anyway. Felt centred and focussed after treatment with a slight sensation of spaciness that continued for a... See more

Rated 5 out of 5 stars

After months of a brain injury without treatment and left slow, tired, disoriented, ultra sensitive… and more. I decided to help myself if nobody would. I researched, read, and compared devices. The s... See more

Rated 5 out of 5 stars

I have been using Vielight devices since 2015. I used the 810 and 655 models twice a day for years with great results (better sleep, calmness, improved concentration), then, after the pandemic, I s... See more

Rated 5 out of 5 stars

Using the MIP for several months now and can tell a difference with my cognitive clarity. Currently I am doing an experiment. My dentist has diagnosed some gum recession in areas of my mouth so I purc... See more


Company details

  1. #3 of 11 best companies in Medical Technology Manufacturer
  2. #14 of 28 best companies in Biotechnology Company

Written by the company

Since our inception in 2011, our mission is to empower individuals by creating advanced, home-use photobiomodulation technology while also driving scientific breakthroughs. As pioneers in the field of brain and systemic photobiomodulation, our groundbreaking technology has been used by thousands of people for more than a decade.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

490 reviews

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4.7

All reviews

(490)

223 reviews in the last 12 months

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Rated 5 out of 5 stars

Years later we still use our units daily.

A few years ago my wife developed a tremor which led me to start my journey of researching Photobiomodulation and the potential of light therapy. I was prepared to hit the “buy” button on a helmet that looked promising. I had spent a lot of time on their site and decided that the information I was reading was in line with what we wanted to help her down the path. But being a cautious buyer, especially at a certain price point I decided to look up some research papers and do a little more study via the actual research that backed up the studies. What I found in all of the different research articles on the medical site NCBI, (National Center for Biotechnology Information) was the name Vielight. I found their website and read all of their research. What I realized was that the other companies web sites basically copied and pasted Vielight information on their sites. They hadn’t done anything other than make up a unit based on Vielight research. Long story short we purchased the Neuro Duo 4 followed by the Vagus, followed by the an early release of the MIP 655. I will tell you even years later we both use them daily Honestly if I had to run from a fire, I’d grab my wife, my cats, and my Vielight’s. That’s how important I think this technology is.

August 20, 2026
Unprompted review
Rated 5 out of 5 stars

The products are the absolute best on…

The products are the absolute best on the market right now. I've been using the MIP for a couple of years and haven't gotten sick. I alternate between the four lights between morning and evening. My daughter also loves it as well. I would recommend that everyone get one. The customer support is fabulous. Thank you for amazing care.

September 20, 2026
Unprompted review
Rated 5 out of 5 stars

The Xplus-4 works great

The Xplus-4 works great just like the Xplus-3 in maintaining my long-term brain/body fitness. I am seriously considering the Neuro-Duo but the price makes me hesitant. Overall, I would buy the products again!

September 19, 2026
Unprompted review
Rated 4 out of 5 stars

Effective

Lots of online information and newsletter about newest research on this technology. Still use my unit after 2 years. Some parts have worn out or broken, will need to be sent back for repairs. New versions of the headset are being developed rapidly with ongoing published research.

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

I have had the Vielight for more than 2 years

I have had the Vielight for more than a couple of years now and I can say that it is a durable piece of equipment. My 87 year old mom has Alzheimer’s Disease and my dad has some dementia and they use this light 3 times per week when the helper comes. Even though there is only one button to push, it is slightly cumbersome and complicated for them to get it situated on their head and operational…also that beep is so soft, sometimes I have to take a double take to make sure it is running or that I pushed the on button. But, it really IS easy to operate. I do believe that it helps them… I can see subtle cognitive differences after they have been to Florida and have not used it versus when they use it routinely. I’m very happy for the investment into my parents cognitive health.

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

The product is backed by published…

The product is backed by published medical journals and science around the PolyVagal theory.

I was introduced to their device the Vagus after suffering for years with migraines, brain fog, chronic joint inflammation, insomnia and anxiety.

Years of high stressful career growth along with a high pressure work environment.
My body had been rewired into a permanent stress response and could not down shift from constant threat alert.

Integrating this device into my self care and wellness regime I saw greater improvements than just standard prescription meds for pain, sleep aids, mood stabilizers alone. I am able to sleep better and get more restful sleep which know is when hu

Overall I have better focus, energy levels, and anxiety and stress levels are trending downwards. I have more consistent sleep and the migraines and joint pains have reduced in intensity and frequency. The Vagus was the key to unlocking my body's internal ability to regulate and repair itself.

I am very grateful and would highly recommend!

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

I want to keep my blood permanently fluid.

I want to keep my blood permanently fluid. I use Vielight for 20 minutes a couple of times a week to settle inflammation and keep my blood from becoming thick and sticky. After all, blood is our life force, and I’m 79 years old and want to reduce the risk of heart clots and stroke by keeping my blood at the consistency it should be. I don’t like to take blood thinners in case my blood doesn’t clot efficiently, and I risk serious bleeding. Vielight keeps my blood healthy and free-flowing safely and easily. Also, whenever I feel a cold or flu coming on, I use the Vielight first thing. It works every time for me to stop the spread of the infection. One of my favourite devices; I highly recommend it.

September 17, 2026
Unprompted review
Rated 1 out of 5 stars

I do not notice any improvement in my…

I do not notice any improvement in my memory/recall since starting to use Vielight.
I have been using it for 3-4 mths, I think? 😊

I will continue to use it and am now starting to use food/vit/mineral supplements and hope they will help.

September 16, 2026
Vielight Inc logo

Reply from Vielight Inc

Hi Susan,

First, we want to say thank you for being with us since 2018 and purchasing multiple Neuros since then. We deeply appreciate your long-time support. Perhaps it has worked for your friends and family but not for yourself, we'll try our best to help.

Your current Neuro was delivered 3 weeks ago (not 3-4 months ago). Because everyone’s neurobiology responds a bit differently, protocol adjustments can often make a significant difference. If you're comfortable sharing, what specific goals or areas were you hoping to support with the Neuro, please reach out to us (support@vielight.com) We’d be glad to connect you directly with one of our research scientists to review your routine and see if customized protocols might yield better results.

On a side note, out of curiosity - how is your original 2018 device holding up these days?

We want to make sure you have the best possible experience with us, Susan.

Best,
Vielight

Rated 1 out of 5 stars

Everyone

Everyone, please be aware of this company. I bought this advice for professional use and paid over 6000$ including the customs. The device is not working and Vielight is not responding to any emails on helping or giving instructions for returning the device. This is a total scam and I’m contacting the Canadian authorities to report them.

September 5, 2026
Unprompted review
Vielight Inc logo

Reply from Vielight Inc

Hi Salla,

We sincerely apologize for the frustration and delay. Our team typically operates within a 2 business day response window, and our support team was actively reviewing your ticket today.

For reference for your inquiry, your device is working correctly (in case you miss our response email). The Gracefire protocol settings are protected and preset by default, so they aren't visible. For a detailed breakdown of how the protocols work and how to get the best results from it, please feel free to reference our comprehensive guide: https://www.vielight.com/wp-content/uploads/2025/03/Vielight-Neuro-Pro-2-Preset-Protocols-Full-Gracefire-Guide.pdf

You will hear from us via email within the day (Apologies again, we know it's late where you reside in Finland) and we will help you resolve this as soon as we can. We value all our customers and will do our best to help you.

Best regards,
The Vielight Team

Rated 5 out of 5 stars

Very helpful device, wonderful company to deal with

The new VieLight I ordered arrived as scheduled and has been used almost every day. I've had very positive experience with VieLight products both personally and professionally (I'm a mental health professional). I trust this company, and am looking forward to seeing new research emerge on various brain disorders. The recent research on autism is really exciting.

August 29, 2026
Rated 5 out of 5 stars

Class Leading Cognitive Enhancer

My Vielight Neuro Duo 4 is well constructed and easy to use. I mostly utilize the Gamma wave function; however, I like that with a simple toggle, I can switch to Alpha when I want to promote a sense of calm combined with alertness. In addition, I find the support staff to be responsive, friendly and knowledgeable. All considered, Vielight is a class act.

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

Health benefits!

The use of VIELIGHT intranasal applicators 810 and 633 have offered an incredible array of health benefits from improved memory & focus to lower blood pressure. Highly recommended !

September 14, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous get-to-sleep aid

I've been using this to help relax my frantic brain antics at night before sleeping. Instead of tossing and turning for an hour or so, I fall asleep easily after use. Game changer for getting better sleep.

May 5, 2026
Unprompted review
Rated 4 out of 5 stars

Very stable products from a good company

I’ve been using the alpha & gamma units for many years with patients and my Dad. They were easy to use and built on good science. My older Vielights have been working seamlessly for more than a decade.

Recent I bought the NeuroPro 2. Lots of radiance and tremendous protocol flexibility. I like everything about the concept. The negative is that in exchange for all that power it is a little heavy to wear. I wanted to get another one for someone else but know that the mild discomfort and non-plug and playability will turn them off from using it. My next Vielight will be the simpler and lighter Alpha -Gamma Duo unit. .

That said, I think photobiomodulation makes great sense and Vielight has been the company in this space the longest. They present impressive research every year at our neuromodulation conference (ISNR). Vielights should be in every clinicians tool kit.

September 12, 2026
Unprompted review
Rated 5 out of 5 stars

Cutting-edge mental health products

I've only had the Neuro Pro 2 a month and I can already feel a difference! I am hopeful that this can bring about lasting change for many years to come. I am looking forward to Vielight AI and taking more advantage of the many wavelengths the Pro 2 can do.

I do wish that the product didn't have as many loose pieces - it is a bit of a pain to transport. Also I wish that the shipping was quicker and less expensive. However, I can't complain too much with how useful this can be.

September 7, 2026
Rated 4 out of 5 stars

I am hoping that the goal of improved memory…

I am hoping that the goal of improved memory will come to pass.
Setting up the system was difficult. I had to watch several videos in order to be able to do so and I’m still not entirely certain that I have achieved the proper settings. For example, I did set the application to Gamma, but do not know whether or not the LEDs are flashing or not. They don’t seem to be.

September 7, 2026

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