Company activity
Updated 2 hours ago
This page gives you a detailed overview of how YOOX has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.
Claimed their Trustpilot profile: July 2018.
Verified additional company details
Proof of identity
Proof of identity of a user associated with this account
Contact details
Google My Business account verified and synced
Registered domain name ownership
Domain name confirmed in a third-party database
Bank account
Bank account registered during subscription process
Pays to access extra Trustpilot features.
Asks their customers for reviews — whether positive or negative.
Review sources
Where reviews have come from for the past 12 months
Organic
990
Verified
8,571
Invited
6,262
Redirected
0
Total reviews from the past 12 months
15,823
Star distribution by review source
How star ratings differ by review source from the past 12 months
Reviews over time
How YOOX got its reviews in the past 12 months
Profile merges
How many profile merges happened in the past 12 months
October 16, 2020
8 profiles merged into YOOX because they were about identical domains.
YOOX's TrustScore became 2.5 after this profile merge (previously 2.5).
List of profilesReply behavior
How YOOX replied to negative reviews in the past 12 months
YOOX’s flagging activity
How frequently YOOX flagged their reviews in the past 12 months
What's a flagged review?
YOOX may flag a review if they think it's in breach of Trustpilot's guidelines.
YOOX selects the reason(s) they're flagging the review, so we know what to investigate.
We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).
Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.
If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.
- YOOX flagged 195 of their reviews a total of 207 times.
- 57% of those cases turned out to be invalid.
* Data doesn’t include the 1 flagged review that Trustpilot is currently investigating.
What happened to the 195 flagged reviews from the past 12 months?
Reviews still online on trustpilot.com
128
Reviews removed from trustpilot.com
67
Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by YOOX
113
Reviewer resolved the breach of Trustpilot's guidelines
15
Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines
57
Reviewer didn't resolve the breach of Trustpilot's guidelines