109,439 total
I LOVE YOOX! I buy much of my clothing here. The variety and availability of the designer brands I’m interested in is excellent. The prices and sales are fantastic. The shipping is super quick. Returns are a breeze.
Date of experience: September 13, 2024
Read the reviews before ordering from YOOX, as I hadn't used their service before.
The reviews gave me alot of confidence to order.
I wasn't disappointed.
Easy to set up an account, easy, secure payment methods.
Easy to navigate through the website.
Access to Q&A.
Easy to use the information/tracking
Boots arrived securely/quickly.
Excellent quality boots.
Great price.
All customs/taxes included in the total amount payable.
I will definitely use this company again.
Highly recommended.
Very well, securely packed
Date of experience: September 04, 2024
Although YOOX's inventory has changed significantly, there are still a few great deals.
My latest 2 purchases gave me one sandal with the wrong color and recently a TOD sandal with the wrong heels. I've been a customer for a long tie, this is the first time I received wrong purchases.
Date of experience: September 11, 2024
YOOX provides the following key advantages:
1) Huge selections on my favourite label
2) High level of discounts
3) Learn from mistakes to eliminate repeating errors in customer fulfilment
4) Customer satisfaction focus with loyalty program enrollment
5) Executive level support to address / resolve critical concerns and issues
Once those early issues were addressed and resolved, my YOOX shopping experiences have improved significantly.
This results in more and more and more purchases.
Date of experience: September 16, 2024
I began shopping YOOX when I was living in the UK in 2014 and needed a bunch of dresses for many many events Mother of the Groom. Ten years later and now living in the US, I am still a happy YOOX shopper.
Date of experience: September 11, 2024
You can find some interesting offers, but the way they treat their long-time clients is unacceptable. After being a client for five years, instead of receiving extra discounts, I now have to pay to return clothes that don’t fit. Even more, I ordered a dress that had a short sleeves on the picture and I received a long-sleeved dress which I wouldn’t buy in the first place. And now I have to pay to return something that didn’t match the description, which is obviously is the fault of the website.
Date of experience: September 16, 2024
I’ve been a loyal customer for about 10 years. The quality is good, and the descriptions are mostly accurate. I usually order 3-4 times per year, but I would order more often if the shipping costs for smaller orders (1-2 items) were more reasonable. It feels a bit strange to buy children's shoes for 30 euros and then pay 26% of that cost for shipping, doesn’t it? Also, the packaging can be wasteful at times—tiny items arriving in huge boxes. From an environmental perspective, more eco-friendly packaging would be appreciated.
Date of experience: September 05, 2024
Italian size 42 is not USA 10
Customer service not helpful
Email system responding takes 2-3-4 days
Date of experience: September 15, 2024
Huge unmatchable selection of high end brands.
Some of the best prices in the web if you can wait the right offer.
Delivery is slower than competition and info about measurement and sizes quite poor, so it works if you know the brand and your size with them.
Returns UK to Italy can be tedious.
Date of experience: September 06, 2024
It was the second time shopping from the site and everything was perfect.
the products just as described, very good sale prices and the delivery was quite fast.
I'm definitely shopping again!
thank you 😊
Date of experience: September 11, 2024
You can find some interesting offers, but the way they treat their long-time clients is unacceptable. After being a client for five years, instead of receiving extra discounts, I now have to pay to return clothes that don’t fit.
My latest experience is that I ordered a dress that had a short sleeves on a picture, but I received a dress with long sleeves. Now I have to pay the refund because the app provided the wrong information about the product.
Date of experience: September 16, 2024
I have used yoox for more than 8 years, my go to shopping portal for designer wear. Great value and the knock down prices are amazing with lots of offers . Simply amazing site !
Date of experience: September 13, 2024
Just recently ordered a pair of new balance trainers from Yoox the price was cut by almost half so was very happy to purchase them they arrived within a week and were very double boxed very happy customer highly recommend will definitely use again
Date of experience: September 12, 2024
I have always had good luck on this website. I can find Designer clothing that I have been looking for @ better prices than any other website.
Date of experience: September 04, 2024
I love how this is the best hidden gem. I can almost always dream box an item and it still be available, sometimes cheaper when I’m ready to purchase
Date of experience: September 09, 2024
...because now you have to pay for returns. On top of that, the usual website issues persist: hard to find the specific products you're looking for, photos that aren't very accurate, no information regarding the models' measurements and size they're wearing. All of this makes it very time-consuming to order from Yoox. It's a shame, since they often have interesting products at very reasonable prices.
Date of experience: September 07, 2024
I highly recommend using Yoox for you purchases of clothes, accessories and shoes. I am a client since many years now, and I have benefited from a fair return policy and a reliable shipping method. I will keep using it!
Date of experience: September 03, 2024
Pls look into the picking and checking accuracy at the warehouse operations. Previously I had ordered the same design under Baggies Brand of L/S shirt of 2 different colour. But I receive the 2 shirts in the same colour.
Date of experience: September 16, 2024
It is very difficult to find larger sizes here, therefore I came to your website in the hope you would do at least up to 4xl but this is not the case, so I am sadly disappointed.
Date of experience: September 10, 2024
Very accurate size and fit calculation, crazy sales and fast, good delivery
Date of experience: September 16, 2024
