Excellent product, autoship feature needs work
The product is excellent, was recommended by the breeder and has been an excellent choice for our cats for nearly three years. I reduced the overall rating by one star on account of the autoship functionality. The autoship feature with most businesses sends a reminder a week or so prior to shipping/payment, but the Nuvet autoship sends you an email informing you you’ve paid for another shipment. At one point I had 8 containers of vitamins! It takes about 4 months to use one! I’d like to see a reminder email as part of the autoship feature; I have two dozen other items on autoship, probably like many others, and with no reminder email I’m not able to adequately manage my purchases.
Date of experience: November 01, 2024