Snapfish.co.uk Reviews

151,013  Excellent
TrustScore 4.5 out of 5

4.4

In the Photo Printing Service category

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Reviews4.4

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Rated 5 out of 5 stars

I was looking for a new photo lab

I was looking for a new photo lab , and snapfish got good reviews. The online ordering was easy and the photos arrived earlier than expected.All well packed and in perfect condition. The colours on the photos are also good.

Date of experience: October 18, 2024


Rated 5 out of 5 stars

Really happy great card

Really happy with my personalised birthday card for my partner l could put some great photos of her on the front and back of the card she is delighted with it too. Easy process to design the card and fast delivery also. Recommended.

Date of experience: October 10, 2024


Rated 5 out of 5 stars

Great customer service

Fab! My order arrived damaged (no fault of Snapfish’s) and they quickly sent full replacements for free! Incredible customer service and will definitely use them again. Thanks!

Date of experience: October 17, 2024


Rated 5 out of 5 stars

Great experience.

We have used Snapfish a lot over the years for photo books, large and small photo prints and collages. The print quality is always excellent and the items delivered in good time. We would recommend them to others and will be using them again in the future.

Date of experience: October 17, 2024


Rated 5 out of 5 stars

Another good experience with SnapFish

Another good experience with SnapFish - loading the photos for the photomugs was fairly straightforward but needed to significantly down-size the file sizes of the photos to be loadable. Quality of mugs as ever was good, delivery fast and as promised and, of course, the prices were v good. Will happily deal with again.

Date of experience: October 10, 2024


Rated 5 out of 5 stars

Always 5*

Snapfish never let you down. Been a customer for years and service from them is always impeccable. Every order perfection. Not often you can say that about a company.

Date of experience: October 17, 2024


Rated 5 out of 5 stars

Easy to use

This is my 4th project with Snapfish. The site is easy to use and the results are professional. The suggested themes and embellishments aid creativity. I enjoy building my projects and have been pleased with the quality of paper and printing on my calendars and books.

Date of experience: October 16, 2024


Rated 5 out of 5 stars

First class experience

Absolutely delighted with my photo book. It was so easy to put together and delivery was very quick. End result looked like I knew what I was doing. Fab-u-lous. Great quality. I'll be using this site again for sure.

Date of experience: October 17, 2024


Rated 2 out of 5 stars

They may supply good prints but they…

They may supply good prints but they WILL NOT stop sending pointless 'Special Deal' emails, most of which are just for the USA. Unsubscribing lasts for a few days, then they start again - several every day and the offers mean nothing - 'Free Prints'.....you pay with the postage!

Date of experience: November 06, 2024


Rated 5 out of 5 stars

Easy to use app & image loading

Easy to use app and image loading, with suggestions of alternative 'best fit' prints from phone images. Good prices when using the regular discounts. Great canvas wall art prices created from phone images. I have used Snapfish many times and never been let down by their service quality reproductions or competetive pricing.

Date of experience: October 14, 2024


Rated 5 out of 5 stars

Fantastic Photobook

I ordered a phonebook as a memento of my 60th birthday celebrations as I had a half price offer. What a wonderful job they made of it. Lovely full page clear glossy photographs and the hardback cover keeps it pristine. I love that I could put photograph on the front and back page too. Love Snapfish anyway for every day prints to send to loved ones.

Date of experience: October 15, 2024


Rated 1 out of 5 stars

Have used Snapfish for years

Have used Snapfish for years. Recently received a faulty photo book. Agent on Live Chat agreed to a credit but didn't process it. Spoke to another agent the following day on Live Chat and he didn't seem to understand my problem. I was finally offered a credit again but was told I would have to pay postage incurred. Is this a new thing as anything faulty in the past was sent free of charge. Why should I be out of pocket paying for postage again which is expensive enough in the first place. Sadly I won't be using Snapfish again because of this.

Date of experience: November 08, 2024


Rated 2 out of 5 stars

Easy to create but poorly printed.

I like the way you create a book online/upload the photos etc. Everything runs smoothly. Also ordering is simple.

I was really disappointed with the actual book as the photos were printed too dark. I appreciate there might be a slight difference in the screen settings but definitely not that much! Especially the photo on the front cover! This should get rectified straight away and never sent to the customer.

Date of experience: October 11, 2024

Reply from Snapfish.co.uk

Hi Malgorzata,

We appreciate you taking the time to leave us feedback on the quality of the photobook. It is unfortunate that you had a negative experience with us. We understand how disappointing this is for you. 

If you have more concerns, please do contact our Customer Service Team here for further assistance: https://support.snapfish.com/hc/en-us?c=snapfishuk

Your feedback is invaluable in helping us improve our products, and we truly appreciate you taking the time to leave us a review. We hope for a more positive experience with you in the future. 

Snapfish 


Rated 5 out of 5 stars

VERY RELIABLE

Snapfish are always totally reliable. The quality of the photographs is excellent and the delivery very prompt. I don't have so many photographs developed these days but have been using Snapfish for a long time.

Date of experience: October 09, 2024


Rated 5 out of 5 stars

Quick and efficient

Quick and efficient service.
Just a couple of suggestions though, hopefully constructive , - a tool to adjust the rotation by just a few degrees, for instance, to correct horizons and verticals if the photo is slightly askew.
And a bigger choice of colours and designs for backgrounds perhaps.

Date of experience: October 15, 2024


Rated 5 out of 5 stars

Bought a bargain canvas

We were lucky enough to see and capture the northern lights at the beginning of October and within a week we had a quality snapfish canvas on our wall.

Date of experience: October 17, 2024