WatchRepair.net Reviews

Very satisfied with the service. Better shipping security that the Rolex Service Center in Texas. Fully explained the what and why of needed repairs, provided estimate of costs and time required. No hidden costs or surprises. Same warranty as Rolex but end item repaired price estimate $400 or more less than Rolex. My Rolex submariner is like new, not a scratch, and timing exact. Returned with tracker insuring receipt, all inclusive of the original estimate. I would recommend this company.

Date of experience: August 31, 2024

I have had Jeff at Watch Repair service my Rolex over the years and his service is top notch. My watch always comes back looking new and running perfectly. He makes the whole process very easy and the price is very reasonable. Thanks Jeff for a job well done!

Date of experience: August 05, 2024

I have a 30-year-old Submariner that was in need to repair. I sent it to Jeff and the communication was excellent. The price was fantastic (about half of what Rolex wanted). More importantly the quality of the service was out of this world and unlike Rolex it comes with a year warranty. If I am alive when it comes time for the next service Jeff’s company will be doing it. I can’t recommend enough

Date of experience: August 12, 2024

WatchRepair replaced the crystal in my Rolex, due to my accidental breaking of it, and also did the full cleaning and maintenance. They did an outstanding job and kept me informed as the work progressed. GREAT JOB AND GREAT FOLKS..

Date of experience: August 21, 2024

I highly recommend WatchRepair.net. They did a first class job in repairing my Rolex and making it look like new again. Jeff Herman and his associates were excellent at communicating with me using phone, email and text during the process. The security in shipping the watch and tracking it was exceptional. If you have a special watch that needs repair absolutely go with these guys.

Date of experience: June 30, 2024

Everything was great. The initial WatchPAk and the updates/communication and most importantly the finished product. My 13 year old watch looks brand new! I have Rolex Milguass that I will surely send to Jeff and crew when it needs servicing in a couple years. I paid for the job yesterday and had the watch back the next day! Top service and good price. Big thumbs up.

Date of experience: August 13, 2024

My experience was positive from beginning to the end. I was informed about the process and what needed to be done . They informed me when work would be completed and how much.
Outstanding.

Date of experience: August 01, 2024

I had a scratched sapphire crystal on my Tag Heuer watch and my watch had definite signs of wear, so I felt it was time to get it looked at. I researched and found WatchRepair.net. I wasn't familiar with the process and was a little apprehensive about mailing my watch across the country to receive an estimate. I took the risk and was impressed with the secure container they sent to me to send back to them. It was a secure hard case with an inner packing system that completely protected my watch with a numbered seal for security. They also sent a label, so I packed it up and I shipped it out. I was notified by email that they received my watch and the estimate was pending. I spoke to Jeff over the phone and after a nice conversation approved the work to be done . Shortly there after, I received an email that my watch repairs were completed. They verified my address and let me know I would need to sign for my watch on the return. An interesting and impressive thing they did as they were shipping my watch back to me, was use a tracking device that would allow me to track, minute by minute, where my watch was. This was especially important because due to the Global Tech Outage on 7/19 my watch tracking showed a delay. It was re-assuring to know where it was in transit all the way until it's arrival. Very Impressive! My watch looks brand new and I could not be more pleased. I will use WatchRepair.net again and refer them to family and friends.

Date of experience: July 19, 2024

At first, I was very hesitant to send my watch to an unknown location. I worried that I may not see it again. However, the service was wonderful, the communication was excellent and timely, and my watch came back in beautiful condition. I would recommend this service to anyone who values their watch and has received subpar service in the past from local repair shops.

Date of experience: July 23, 2024

One of the best places I’ve ever dealt with. Great communication, gps tracker in watch boxes and they made my 50 year old Omega look and run great. Couldn’t be any more pleased with my experience

Date of experience: August 03, 2024

I was panicking when I noticed my beloved Tag Heuer watch had moisture inside the crystal. Franticly trying to find a trustworthy repair shop here in the Las Vegas area, I came across the outstanding reviews for WatchRepair.net. The whole process from estimate to final delivery was a breeze. The watch was back on my wrist in a couple of weeks and I couldn't be happier. Thank you!

Date of experience: June 17, 2024

I did my due diligence on researching a quality fine watch repair center.
I unfortunately didn’t do as well in the past and I paid for it.
However when I learned of watchrepair.net I researched them fully.
I am happy to say that I have found a quality repair center for all my watches.
Jeff communicated with me and kept me informed every step of the way.
The security of the watch was superb to and from.
I waited for a couple of weeks before leaving a review to see how the watch performed.
Ascetically the watch returned cleaned and polished.
The only down side in my opinion was the cost of the servicing but when you have watches such as this you shouldn’t be looking for bargain shop prices.
Overall I would give them 9 out of 10 and I only take the point away because of the cost. But I will definitely use them for all of my watch servicing from now on.

Date of experience: July 08, 2024

Great job saving my Omega Speedmaster from water intrusion. Looks and runs like new. Great service experience..the second watch they have rebuilt for me. An older rebuilt watch is like your favorite pair of jeans. I don’t want new. I want an older , well broken in, old friend of a watch on my wrist .Worth every cent.

Date of experience: August 01, 2024

The whole process for servicing of my Omega Seamaster 2254.50 was done very professionally. Jeff personally explained everything that needed to be done to bring the watch back to factory new standards. I had not had this watch serviced correctly in the 20 years that I’ve owned it. Now, it is running as it should be running and basically looks brand new. I highly recommend Jeff’s watch service.

Date of experience: June 24, 2024

I sent my Rolex President to Jeff a few years ago. I was very pleased with the quality of work and excellent communications with Jeff. I just sent my wife’s Rolex Ladies President. It came back in new condition and Jeff again did excellent work. I wholeheartedly recommend Jeff should you require any service work on your Rolex. A+++!

Date of experience: July 11, 2024

Big thanks to Elena for explaining the process, thanks to Jeff for keeping me informed, and to Mark for helping me track the package the day of delivery. I spoke to him and 5 minutes later my watch was there. My watch looked like it was brand new when I opened the package. I would highly recommend watchrepair.net.

Date of experience: July 11, 2024

Initially I tried another company and their price to fix two Rolex's was beyond ridiculous
When I called WatchRepair.net immediately I knew professionals were at hand.
The watches were fixed perfectly and additional items done at no cost,

Date of experience: April 04, 2024

Can't really recommend this place for the quality of their repair work, that is quite sloppy. Even for a cheaper quartz Tag Heuer, that is notoriously difficult to repair (replacing the movement), they did a sloppy job. Had to return it to have them actually do the repair, then spent 2 months without any communication on progress until I called them to ask what's up. After that, they fixed the movement, but the backlight functionality now does not operate, and there's even scratches on the case and under the glass. Sorely disappointed, I can't see how they could be trusted with a Rolex or a more expensive piece when it comes to overhaul. Please find another place that does better job. Their only good thing is their trackable packages but that's it.

Date of experience: November 07, 2023

Turn around was what I expected and the watch came back looking like new. Very good communication, no surprises,
Will recommend to friend’s and family.

Date of experience: July 10, 2024

WatchRepair.net are the absolute best! Thanks to their master watchmakers, my 50+ year old Omega Constellations Automatic has been totally reborn! The professionals at WatchRepair.net are very personable, extremely knowledgeable and more than willing to do everything possible to get your watch looking like new and running perfectly! With GPS tracking, phone call updates, you always know where your timepiece is and the cost to repair. Thank you!

Date of experience: January 12, 2024