Yorkshire Trading Reviews

14,889  Excellent
TrustScore 5 out of 5

4.8

In the Variety Store category

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Reviews4.8

14,889 total


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Rated 5 out of 5 stars

I ordered the black scardy cat for a…

I ordered the black scardy cat for a display I was doing for Halloween, it was absolutely stunning and for the special offer price too unbelievable.
I also ordered a wreath hanger for my front door, it was a random colour that was sent but luckily it was silver so would go nicely with any colour door.
Really pleased all round, also prompt delivery, would definitely buy from again.

Date of experience: November 05, 2024

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Rated 5 out of 5 stars

Good customer service

Good customer service. Courier delivery in 2 separate deliveries. Not an issue. Informed ytc, and got back to me on a saturday straight away. The second delivery followed within about 10 mins. The courier didn't have room on the first vehicle so sent on another vehicle. This was unknown to ytc. Products good and delivery quick. Would definitely use again and would recommend 👌

Date of experience: September 26, 2024


Rated 4 out of 5 stars

Good company to do business with.The…

Good company to do business with.The reason for the 4 stars is no reflection on the company but on the courier, they lost the first order. After contacting Yorkshire Trading they immediately sent out another one which I've just received,Thank you.

Date of experience: November 06, 2024


Rated 5 out of 5 stars

I would order from this company again…

I would order from this company again as the products are fantastic and prices are great you can ask my 3 dogs they would agree there well happy so give it ago and the money you save will surprise you. Thankyou from 2x jack Russell's and 1x border terrier xxx

Date of experience: October 17, 2024


Rated 5 out of 5 stars

These planters are beautiful

These planters are beautiful. The size is perfect for tulips or small shrubs and the feel really robust. The only down side is the lack of drainage holes. My husband had to drill these in the planters so if your on your own and don't have the equipment it's a problem.

Date of experience: October 15, 2024

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Rated 5 out of 5 stars

Great items

Great items. Order is delivered quick. Quality goods. I've made a few orders and have not been disappointed. Everything arrives well packed and protected. 10/10. We definitely be ordering again.

Date of experience: November 02, 2024


Rated 5 out of 5 stars

Large nutcrackers

I bought 2 large nutcrackers and when they were delivered there was a problem with them ...( 1 more then the other ) customer service was absolutely fantastic can't rate them enough....

Date of experience: November 06, 2024


Rated 5 out of 5 stars

I have used Yorkshire Trading a few…

I have used Yorkshire Trading a few times now. I have always been impressed by the speed of delivery and care taken. I can always find lots to buy for all sorts of reasons especially seasonal like Christmas. The items have always been as described and I’ve always been happy with my order.

Date of experience: November 03, 2024

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Rated 4 out of 5 stars

Lost and replaced.

Original order 'got lost' somewhere on route. However, YTC did investigate and eventually sent out a replacement order. Used YTC many times, 1st time had an issue, though ultimately the courier was at fault. The actual products I ordered were ideal for my needs. Would use this company again.

Date of experience: October 28, 2024


Rated 1 out of 5 stars

Good price but collection from store a nightnare

Good price. Collection from the store was tricky. The store was a mess and the staff struggled to find the package with the items that I had purchased. Eventually after 15 minutes, someone found the package. To be fair, they did apologise for the delay when they handed the parcel to me. I did save a few pounds but didn’t like the collection experience.. so will probably not buy again from Yorkshire trading.

Date of experience: October 28, 2024


Rated 5 out of 5 stars

First class service.

I could not find the dog biscuits that our dogs locally. After using the Internet to find suppliers up popped YT. The pages were easy to navigate, as was the ordering and payment process. The order was delivered in two days with the benefit of tracking it, if required.
All in all, an excellent service.
.

Date of experience: October 23, 2024


Rated 5 out of 5 stars

Great service

I have ordered from Yorkshire Trading previously and the service was very good again.
The only pointer I would give is to check that all bottles have the lids firmly secured, I had one leak slightly and had to wash the outside of each bottle and tighten the lids

Date of experience: October 18, 2024

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Rated 5 out of 5 stars

I order regularly from Yorkshire…

I order regularly from Yorkshire trading , and I can not fault them , I am always kept in form of when my order is sent out and when to expect it , which is always in a few days. Would recommend this company .

Date of experience: October 29, 2024


Rated 5 out of 5 stars

Easy online click and collect

Easy online ordering for my click and collect order. Good price and kept me inform of progress. Great staffs at Guisborough branch for my collection.

Date of experience: October 21, 2024

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Rated 5 out of 5 stars

Good website & customer support

Good website & customer support: I found a product I was after on the Yorkshire Trading website, but wanted to just check what I would receive because the wording was a little ambiguous. I was very impressed that I could speak to someone quickly and easily to clarify. Website itself was easy to use and delivery quick. Would happily use again

Date of experience: October 09, 2024


Rated 5 out of 5 stars

Excellent customer service

Ordered a solar light, unfortunately when I got it out of the box it was in a million pieces. Rupert in customer services was lovely, I sent him a photo, he organised a new delivery which arrived within 2 days. Really impressed as I was a little dubious ordering online from a company I had not really used before - will use them again

Date of experience: October 14, 2024