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ali dewedar

France

Reviews

Review of La Poste Mobile


Rated 1 out of 5 stars

The worst service I have ever had in my life

One of the La Poste mobile reached me to offer a new SIM card with better internet data at that time I was using La Post mobile as my man phone operator. ( I never received the new sim card) I have changed the operator to a different company and found out they were taking money for the sim that I have never received I have contacted them many times to check why they are withdrawing this money no one helped me at all to find where is the problem.

I needed to stop the money transfer from my bank and I did.

I believe all the phone calls are recorded under my main phone number.

Now I am in a dispute with them to pay 100.03 euros for a service that I have never received.

They are using their power as a company and forward this to huissier de justice to collect the money, I would say steal my money.

Yesterday I have called their customer service number to sort this out they forward me to a company called IKRA their number is 0187022590 who asked me to call 0176363116 and they told me I need to call 0186580529 who advise me to return to the La Poste mobile as their job is only to collect money.

I challenge La Poste mobile to provide proof of delivery of that Sim card with my signature is plus and I have used this sim card.

If they do so I will pay with no problem if they don't I want all the money taken for it plus compensation as it caused a lot of inconveniences.
#1.5982936
582736264

January 13, 2022
Unprompted review