Events
Our events are the best part of your work day. We host trainings, webinars, and conferences that you’ll actually want to stick around for.
Dec 01
2026 Countdown Challenge
Digital - Daily 12/1 - 12/23
Join Zendesk’s interactive challenge to explore AI-powered customer and employee experience. Answer daily questions, unlock insights, with a chance to win exciting prizes daily, the calendar opens.
Register now
Nov 28
How to be Successful with Zendesk AI Agents - Essential
Online | 11am EST
Join us for a 45-minute session designed to help you successfully launch and get the most out of Zendesk AI Agent - Essential. Whether you're just getting started or refining your AI strategy, this session will equip you with practical steps to boost automation and enhance your customer experience.
Register now
Zendesk Deep Dive - AI Summit series
VIRTUAL
The four-part AI Summit Deep Dive Series is designed to build upon the product themes shared at AI Summit on Oct 8 by offering detailed insights, use cases, live demos, and a Q&A with product experts. This series will provide participants with the tools to effectively leverage AI in their strategies, enhancing understanding and implementation of AI solutions. Participants have the flexibility to join the full series or select the sessions that are most relevant to their needs.
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Zendesk AI Summit 2025
Virtual | On-demand
Join 20,000 service leaders at our biggest digital event of the year, where you’ll discover the AI innovations shaping service. Hear from visionary entrepreneur and AI advocate Reid Hoffman, co-founder of LinkedIn, Inflection AI, and Manas AI. Explore live product demos tackling real-world service challenges with AI. Access exclusive content, guides, and on-demand sessions to shape your AI strategy at your own pace
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28
Nov
How to be Successful with Zendesk AI Agents - Essential
Online | 11am EST
Join us for a 45-minute session designed to help you successfully launch and get the most out of Zendesk AI Agent - Essential. Whether you're just getting started or refining your AI strategy, this session will equip you with practical steps to boost automation and enhance your customer experience.
Register now
01
Dec
2026 Countdown Challenge
Digital - Daily 12/1 - 12/23
Join Zendesk’s interactive challenge to explore AI-powered customer and employee experience. Answer daily questions, unlock insights, with a chance to win exciting prizes daily, the calendar opens.
Register nowShowing 2 out of 2 events
Zendesk Presents: AI Effect Workshop Nashville
Nashville | 12:30 PM PT
Join us on Tuesday, November 18th at the Fairlane Hotel to dive into findings about the "Zendesk AI Effect", followed by a 90-minute, interactive, hands-on workshop focused on our AI agents advanced solutions. You’ll leave this workshop with a greater understanding of how integrating Zendesk can amplify impact on your organization – elevating customer experiences and business outcomes. Plus, we’ll wrap up the day with a networking cocktail hour. You won’t want to miss it!
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Zendesk Deep Dive - AI Summit series: Contact Center
VIRTUAL | 9AM PT / 12PM ET
Discover how AI-driven automation and scaling tools position your contact center to deliver faster, smarter, and more confident service.
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Zendesk Presents: AI Effect Workshop Seattle
Seattle | 12:30 PM PT
Join us on Wednesday, November 12th at the Palladian Hotel to dive into findings about the "Zendesk AI Effect", followed by a 90-minute, interactive, hands-on workshop focused on our AI agents advanced solutions. You’ll leave this workshop with a greater understanding of how integrating Zendesk can amplify impact on your organization – elevating customer experiences and business outcomes. Plus, we’ll wrap up the day with a networking cocktail hour. You won’t want to miss it!
Watch now
PURE Insurance: a blueprint to scale employee service across IT to HR
Online | 9AM (PT) / 12PM (ET)
Discover how PURE Insurance built a best-in-class IT support organization that drives employee satisfaction and operational efficiency across multiple departments. Join our exclusive IT leadership spotlight featuring Ryan Easton, AVP, Head of Technical Support at PURE Insurance.
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Zendesk Deep Dive - AI Summit Series: Employee Service
VIRTUAL | 9:00AM PT / 12PM ET
See how AI-powered tools, IT asset management, and no-code automation simplify employee service and boost workforce productivity.
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Zendesk Deep Dive - AI Summit series: Agents & Knowledge
Virtual | 9:00AM PT / 12PM ET
With Zendesk Suite built-in AI, develop a robust knowledge base, uncover automation opportunities, and deploy agents that resolve over 30% of requests.
Watch nowShowing 6 out of 72 events