I'm a Technical Support Engineer at Neat, specializing in modern workplace collaboration technology and optimizing device experiences for customers. With 10 years of IT experience spanning support, infrastructure, and end-user technology, I thrive on solving complex technical challenges and refining systems.
- 🎓 Education: BSc in Computing & IT from the University of Derby.
- 🛡️ Certifications: Cisco Introduction to Cybersecurity (and actively scaling up!).
- 🤝 Open Source: I maintain the patch notes infrastructure for FAForever, keeping the community synchronized with new releases.
- 🌱 Passions: Networking, collaboration tech, automation, and expanding my homelab environment.
When I’m away from the terminal, I’m a proud dad and stepdad, exploring the outdoors with my fiancée, or tinkering with self-hosted projects.
I am currently tracking toward my Cisco Certified Support Technician (CCST) in Networking designation to deepen my expertise in foundational routing, switching, and infrastructure troubleshooting.
- 👨👧👦 Family Dynamics — Balancing dad-life, outdoor exploring, and quality family moments.
- 🕹️ Gaming Ecosystems — Actively contributing development work/documentation to the FAForever client.
- 🏠 The Homelab Hub — Designing, constructing, and self-hosting local services to continuously test software environments.
- 💼 Professional: LinkedIn
- 🎮 Community Project: FAForever Profile/GitHub
- 💬 Direct: Reach out via Discord:
rowey