How can I export all my Zendesk data

For all plans: You can use the Zendesk Rest API endpoints along with your own custom scripts, or use these scripts:

• Support: tickets, users, organizations, triggers, automations, macros, views, ticket fields, user fields, organisation fields, app installations using backup_zendesk.py.
• Help Centre Content using Felix Stubner's kBackup. kBackup source code.
• Help Centre Theme copied manually from Guide admin > Customise design.

For Professional and Enterprise customers: You can export data as a CSV or XML.

1. Create and activate a new virtual environment

MacOS / Unix

python3 -m venv venv
source venv/bin/activate

Windows (PowerShell)

python -m venv .venv
.venv\Scripts\activate.ps1

2. Install requirements:

pip install -r requirements.txt

Customize variables in config.py

Run backup:

python backup_zendesk.py

• script stuck in loop on downloading latest ticket "Rate limited! Please wait."

• agent profile
• zendesk settings