My approach to work

• Develop shared mental models (you, coworkers, customers)
• Invert your org chart - management serves you
• We are systems designers so become familiar w/ systems
• Helping customers solve problems creates perception of value
• Max economic value gets priority (cost of delay)
• Great product >= great engineering
• Prioritize healthy living
• Certainty: Death, taxes and constant change so maximize knowledge creation via {theory/experiment/feedback} loop
• Confusing UX is a priority bug
• Generalist > Specialist (usually)
• Remote-first mindset