Jag har haft kontant kort för nästan 20 år. Men efter jag hade ringt till Fello för nån som hade hörselnedsättning och tyvärr det var en kö för 30 minuter, mitt samtal kostade en bra del även att det... See more
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See what reviewers are saying
I recently moved from Lyca Mobile to Fello. I see huge difference by means of quality and confort with really good deal price. Even call center is nicer :) Everything works as it should be and fee... See more
Company replied
I have LOVED every single second of being a client to this company. Simple ,easy going ,cheap and very smooth communication with them. I highly recommend them, I would never changed them with... See more
Company replied
I have now used fello for about two years an I’m very satisfied. It’s still the cheapest option for me and I do enjoy all the services, good coverage through Telia and haven’t had any issues. Unfortun... See more
Company replied
Company details
Written by the company
Vi på Fello finns här för att det går att vara både snäll och billig, på riktigt. Hos oss är det inga konstigheter – bara schyssta villkor, inga dolda avgifter och ingen bindningstid. Våra priser kan verka overkligt låga, men de är faktiskt på riktigt. Vi tror på att vara enkla, tydliga, ärliga och behandla alla som vänner. Fello har abonnemang för alla med priser från 110 kr/mån. Då ingår fria samtal inom Sverige och fria SMS och MMS till hela världen. Dessutom ingår roaming inom EU och EES i alla våra abonnemang. Och du, behöver du e-SIM till din telefon eller tillgång till VoLTE och wifi-samtal? Även det har vi! Kika in på www.fello.se och ser alla vara abonnemang och erbjudanden. Välkommen till gänget, fello!
Hello fello
Written by the company
- Ring eller chatta med oss
- Inga frågor är för stora eller små, hos Fello är det inga konstigheter. Kontakta oss på det sätt som passar dig bäst; skicka oss ett meddelande på fello.se eller slå oss en pling: Våra öppettider: Chatt & Telefon: Helgfria vardagar 8:00 - 16:00
En riktigt billig mobiloperatör
Ring, SMS och MMS hur mycket du vill
Alla våra abonnemang har obegränsade samtal inom hela Sverige samt obegränsade SMS och MMS till hela världen från Sverige. Det enda som styr priset är mängden surf på ditt abonnemang.
Contact info
Johan Willins Gatan 6, 416 64 , Göteborg, Sweden
- 0770 – 33 22 22
- hello@fello.se
- fello.se
4.3
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Fello
Hi Anas,
many thanks for your review.
Nice to hear that you are happy with your subscription :)
Wishing you a lovely day!
Kind regards,
Fello
CUSTOMERS BEWARE – POOR BILLING PRACTICES AND UNEXPECTED CHARGES!
My direct debit was already set up, but Fello failed to deduct the payment. Instead of notifying me by email or text message that there was an issue with the payment, they proceeded to disconnect my service and charge me an additional 60 SEK reminder fee.
I find it completely unacceptable that a customer who has set up direct debit can have their service disconnected without receiving a clear warning or an opportunity to resolve the payment issue first.
If this matter is not resolved promptly and the additional charge corrected, I will be changing providers.
I would strongly advise anyone setting up a new direct debit with Fello to check very carefully that the first payment has actually been collected, as in my experience I received no warning before my service was disconnected and an additional fee was applied.
Based on this experience, I would not recommend Fello.
Reply to your comment: There is already a complaint to your inbox from 2 days ago, regarding your service, that you would have seen if you were actually bothered to make things right and not giving generic AI answers to your customers. I am still waiting for an answer and resolution.
18 August 2026
Unprompted review
Reply from Fello
Hello Elisavet,
Thank you for taking the time to share your experience. We're very sorry to hear about what happened and completely understand your frustration. Having your service disconnected and being charged a reminder fee when you believed everything was set up correctly is not the experience we want our customers to have.
We take your feedback seriously, and I will make sure to pass this on internally so we can review our processes and communication around direct debit payments and payment reminders.
We would also like the opportunity to look into your specific case and see what may have happened. Please reach out to our customer service team (hello@fello.se) with your details so we can investigate further and help find a resolution.
Thank you again for bringing this to our attention.
Wishing you already a nice weekend!
//Fello
Great company,i love there work,and…
Great company,i love there work,and their dedication towards their company is superb
17 July 2026
Unprompted review
Reply from Fello
Hello Darkman,
many thanks for your review.
Nice to hear that you are happy with Fello :)
Wishing you a sunny summer!
/Fello
I love Fello it makes things easy for…
I love Fello it makes things easy for the customer. I'm happy to continue with it.
9 June 2026
Unprompted review
Reply from Fello
Hello Joy,
Thank you for the rating, we appreciate it.
We love that you like and find our services easy.
If you need help, do no hesitate to get in touch.
Have a lovely day,
//Fello
Reply from Fello
Hello Farid,
many thanks for your review.
Nice to hear that you are happy with our service and our prices :)
Please feel free to contact us if you have any questions.
Wishing you a nice week!
Kind regards
Fello
Best service provider i had so far
I have been using fello for one month, could not be more satisfied!
18 May 2026
Unprompted review
Reply from Fello
Hello fello,
many thanks for your review.
Nice to hear that you are so satisfied, we are happy to hear that!
Wishing you a nice evening!
Kind regards,
Fello
Reply from Fello
Hello Håkan
many thanks for your review.
Nice to hear that you are happy with your subscription :)
Wishing you a nice week!
Kind regards
Fello
I am not happy with internet speed.
I am not happy with internet speed.
Very slow.
15 April 2026
Unprompted review
Reply from Fello
Hello Alam and thank you for taking the time to share your experience with us!
I’m really sorry to hear that the internet speed hasn’t lived up to your expectations - that’s definitely not the experience we want you to have. We know how important a fast and reliable connection is in everyday life.
Our mobile subscriptions offer speeds of up to 100 Mbit/s, while Mobile Broadband can reach up to 300 Mbit/s. However, speeds can vary depending on factors like coverage, network traffic, and your location.
We’d really like to help you get the most out of your connection, so please feel free to reach out to us via support.fello.se and we’ll look into your specific situation together.
/Lovisa at Fello
Best and Affordable Mobile Operator in Sweden
I recently moved from Lyca Mobile to Fello. I see huge difference by means of quality and confort with really good deal price. Even call center is nicer :)
Everything works as it should be and feels fair price without compromising anything.
I never had connection issue and even I travelled to many countires in EU and worked really good as well.
9 April 2026
Unprompted review
Reply from Fello
Hello Fuad,
Thank you so much for sharing your experience!
We're really happy to hear that the switch has been smooth and that you're enjoying both the service quality and pricing. It’s great to know everything has worked reliably for you, even while traveling across the EU, and that our support team made a positive impression too.
Thanks again for choosing us!
Wishing you a nice day!
Fello
Works perfectly
9 February 2026
Unprompted review
Reply from Fello
Hello Florian,
many thanks for your review.
Nice to hear that everything works perfectly! :)
Wishing you a nice Tuesday!
/Fello
Disappointing beginning
Disappointing offer price change so fast ,I got 45 kron offer , which had been changed after my subscription begun 3days after, customer service show no respect with explaining,you need to respect the customers Whatever names they had❗
3 October 2025
Unprompted review
Reply from Fello
Hello Francisco,
tank you for your review.
The 45 sek offer is valid for 4 months. If that was not the case, something has gone wrong. Please send us an email at hello@fello.se with "To Lovisa" as subject, then we will find you quickly.
Looking forward to hear from you!
//Fello!
Finally!
So I reduced my monthly mobile costs, got more surf, and got better reception on the Telia net. What could be better? Oh, customer support who answered the phone within a couple of minutes and was super friendly and helpful in setting everything up for me 👍🏼
1 August 2025
Unprompted review
Reply from Fello
Hello Ned,
thank you for your review.
Your kind words mean a lot to us and we are so happy to hear that you find our service and functions pleasing.
We wish you a nice day and don’t hesitate to contact us if you have any questions!
//Fello
Excellent
Excellent, special treatment and happy presents with a perfect functional service.
19 August 2025
Unprompted review
Reply from Fello
Hello Rock,
thank you for your review.
Your kind words mean a lot to us and we are so happy to hear that you find our service and functions pleasing.
We wish you a nice day and don’t hesitate to contact us if you have any questions!
//Fello
Good service for an affordable price
Good service for an affordable price. Easy on-boarding once you have a personal number. Works well abroad. I can recommend this carrier!
16 August 2025
Unprompted review
Reply from Fello
Hello fello,
thank you for your review.
Your kind words mean a lot to us and we are so happy to hear that you find our service and functions pleasing.
We wish you a nice day and don’t hesitate to contact us if you have any questions!
//Fello
1,best price for pensioner
1,best price for pensioner
2 ,best quality and service
17 June 2025
Unprompted review
Reply from Fello
Hello Asif,
We truly appreciate your wonderful review and are happy to hear that you are happy with our price, quality and service!
Please feel free reach out to our Customer Service for any help you may need in the future.
Wishing you a nice week!
/Fello
Reply from Fello
Hello Arslan,
thank you for your review!
We are so happy to hear that you are satisfied with the service you have received. That is one of our main customer promises and we work hard to keep it.
Have a nice week and let us know if you have any questions.
//Fello
Does what it says on the tin
Jag har haft kontant kort för nästan 20 år. Men efter jag hade ringt till Fello för nån som hade hörselnedsättning och tyvärr det var en kö för 30 minuter, mitt samtal kostade en bra del även att det var inom Sverige. Efteråt jag kollade på Fellos hemsidan och såg deras abonnemang val och beställde en direkt med samma numret. Bytet gick smidigt och jag har 5G också, även ute på landet på platser att jag hade dålig signal innan. Glad att bli en Fello
30 April 2025
Unprompted review
Reply from Fello
Hello Anthony,
Stort tack för ditt omdöme!
Härligt att läsa att du är nöjd med hur allt fungerar. Välkommen till Fello-familjen!
Önskar dig en fortsatt fin vecka och solig vår. Och tveka inte att höra av dig om du har några frågor!
/Fello
Very good carrier
Very good carrier, the best signal quality in sweden, with kind and helpful stuff.
1 November 2024
Unprompted review
Reply from Fello
Hello Haruka,
thank you for your feedback!
Glad to hear that everything is working so well for you and that you appreciate our support. They are always there to help you if you need anything!
Have a nice day!
//Fello
Can recommend!
I have now used fello for about two years an I’m very satisfied. It’s still the cheapest option for me and I do enjoy all the services, good coverage through Telia and haven’t had any issues. Unfortunately they don’t offer unlimited data. I’ve also always had slow internet speeds though, I thought it was because they didn’t have 5g until recently but now that they’ve launched 5g it’s still restricted to 100 down and 50 up which is very disappointing. Unfortunately they also don’t offer an app, that would be convenient to have a widget to see remaining data.
15 September 2024
Unprompted review
Reply from Fello
Hello Jonas,
Thank you for your review.
Great to hear that things are going well and smooth for you. That is exactly how we want it to be!
We also appreciate your feedback on what could become even better. An app is something that we evaluate every now and then & up until now we have come back to the high cost related to it and we have prioritized simplicity to be able to keep our prices low. We will take this another round internally shortly.
We wish you a great week and let us know if you have any further questions!
//Fello
Reply from Fello
Hello fello,
Thank you for your review.
Great to hear that you are happy with your subscription 😀
Don't hesitate to reach out to us if you have any questions. Wish you a lovely week!
//Fello
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