Very helpful and thorough in the application process. Communication was amazing as i was informed throughout the whole process how everything was going. I was a little worried after I had applied a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ajay has been amazing, supportive, helpful. Excellent through out the whole process. He made the experience less stressful. Can not thank Ajay enough. Give that man a raise.
Company replied
My experience with Medipay was seamless from start to finish. The process was quick, easy, and very efficient, with all aspects of my costs clearly covered and explained. The team made everything stra... See more
Company replied
Friendly prompt service answered questions quickly and genuinely helped me, in regards to my financial situation. Thank you again
Company replied
Company details
- #16 of 34 best companies in Non-Bank Financial Service
- #5 of 14 best companies in Alternative Financial Service
Written by the company
MediPay offers easy payment plans for medical, dental and cosmetic procedures in Australia. We also offer veterinary payment plans for procedures for your pets. So if you're looking for some help to finance your medical procedure, your little one needs braces or your furry friend has eaten a sock, give us a call or visit our website. Check your eligibility in 10 seconds, apply online and get approval in minutes*. *Subject to credit approval. Terms and conditions apply.
Here to help when you need us
Written by the company
- Fast, simple application process
- Only pay interest on the amount used
- No penalties for early repayment
We can help with your pets too
We offer payment plans for those unexpected expenses for your best friend. Call us on 1800 810 950 or visit our website to apply.
Contact info
264 George Street, 2000, Sydney, Australia
- 1800 810 950
- customercare@medipay.com.au
- medipay.com.au
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy online application made things not…
Easy online application made things not so stressful when already stressed enough to have to get three teeth already to get out!
14 September 2026
Great customer service very quick and…
Great customer service very quick and easy application process
11 September 2026
Very good experience no problem what so…
Very good experience no problem what so ever everything explained perfect to deal with great experience
7 September 2026
From the very start the process was…
From the very start the process was seamless and effortless. Will definitely recommend this .
7 September 2026
Easy to.use
Is to complete application.
Answer with in just a couple of hours of bank statements. Ease of and flexible payment arrangements
8 September 2026
With much needed dental work going to…
With much needed dental work going to cost in the vicinity of $5k, the option that i could part finance the procedures rather than dig into my savings was an offer too good not to take up. The process was relatively easy with the exception that being on a veterans superannuation disability pension which took a bit of explaining to do but once they understood the process was quite simple. I highly recommend this as an option to signing up for extras health insurance for dental benefits as the savings are quite significant and thete is no waiting period.
2 September 2026
Very helpful and thorough in the…
Very helpful and thorough in the application process.
Communication was amazing as i was informed throughout the whole process how everything was going.
I was a little worried after I had applied as i had filled out the forms slightly incorrectly although they worked with me and were very thorough in working towards fixing these issues. Very satisfied and will definitely recommend.
27 August 2026
They were very good with communication…
They were very good with communication and always got on top of things that needed to be done
21 August 2026
Quick and easy process
Quick and easy process. Had money available same day. Also able to speak to a person with any queries I had. Definitely recommend.
5 August 2026
AJ at Customer service was very helpful…
AJ at Customer service was very helpful each time I called.
The process was simple and welcoming.
23 July 2026
Reply from MediPay
Hi Gerard,
Thank you for the lovely feedback. We're thrilled to hear that AJ provided such helpful service each time you called. He truly embodies our commitment to making every interaction as welcoming and easy as possible.
We'll make sure to pass along your kind words to AJ and the rest of the customer service team. Knowing that their efforts made a real difference for you will mean the world to them.
If there's ever anything else we can assist with, please don't hesitate to give us a call at 1800 810 950 or drop us a line at customercare@medipay.com.au. We'll be here, ready to help however we can.
Thanks again for choosing MediPay and for taking the time to share your experience. Serving customers like you is genuinely our greatest pleasure. We look forward to assisting you again anytime you need us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.