The Birth Poster Reviews 

7,663
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 255 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful product quality and mention that the ordering process is very simple and straightforward. People also appreciate the fast delivery service, noting that packages arrive promptly and safely in beautiful condition. Consumers are particularly happy with the responsive customer service team, who are always polite and ready to assist. However, some people mentioned issues with delivery delays and items arriving damaged during transit. Some reviewers were not happy with the framing quality or unexpected extra shipping charges requested after delivery. A few consumers also felt disappointed by specific design details or sizing inaccuracies in their orders.

What people talk about most

Product

Consumers find product to be a source of great satisfaction, frequently praising the beautiful design,... See more

Quality

Users describe positive interactions with quality, expressing overall satisfaction with the amazing products... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising prompt shipping times and... See more

Order

People report ambiguous experiences with order, as many reviewers highlight a simple and user-friendly... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting responsive and helpful support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Poster is terrific 5/5 stars! Second one we've bought (for our second child) Poster frame is cheap 3/5 stars. Would not buy again. Definitely recommend buying quality frame elsewhere, even ikea would... See more

Rated 4 out of 5 stars

I absolutely love my Birth Poster! The print is beautiful, meaningful, and such a special keepsake. I am very happy with how it turned out and would definitely recommend the poster itself. My onl... See more

Rated 5 out of 5 stars

A beautiful way to remember our beautiful baby who we lost too soon. With the options we were able to choose one that really captured her essence. I worried that I had filled something in incorrectly... See more

Rated 5 out of 5 stars

Ordering process was very easy, came delivered beautifully and it is such a timeless reminder for your little one. We are more than likely a “one and done” family so we have been trying to capture eve... See more


Company details

  1. Baby Store
  2. Graphic Designer
  3. Interior Designer

Written by the company

Illustrations that adapt in scale 1:1 to your child's actual length at birth. Your child. Your masterpiece.

The Birth Poster

Written by the company

We will do all we can to make you happy!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(7,663)

430 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Your save for later function reset my…

Your save for later function reset my baby lengths and have been offered a 30% discount on a second print for a product that cost your company $10 to print

1 September 2026
The Birth Poster logo

Reply from The Birth Poster

Hi there,

We’re very sorry to hear about your experience. 

We are currently looking into what may have caused the information to reset when using the “Save for later” function, as this is of course something we want to investigate further.

At the same time, before an order is submitted, a preview is shown with the information entered. Once the order has been placed, we also send an order confirmation containing all the details that will appear on the poster, including the length, together with a link to review the final design and an option to make changes up to six hours if anything is incorrect.

We understand that this is frustrating, especially if the information appeared differently earlier in the process. However, as the poster was produced according to the details confirmed in the order, we’re unfortunately unable to offer a free replacement. This is why we offered a discount on a corrected poster.

We’re sorry for the disappointment and appreciate you bringing this to our attention.

Please don't hesitate to reach out to us again if you have any further questions or concerns.

Warm regards,
THE BIRTH POSTER
info@thebirthposter.com

Rated 1 out of 5 stars

I’ve been waiting for my parcel forever…

I’ve been waiting for my parcel forever and still waiting

25 August 2026
The Birth Poster logo

Reply from The Birth Poster

Hello!

Thank you very much for taking the time to write a review. 

We’re sorry that your order is taking longer than expected. We’ve checked the latest tracking update, and as of today, the import process has been completed and all associated charges have been handled. This means your parcel should hopefully be with you very soon.

If you would like any further information or assistance with your delivery, please feel free to contact us at info@thebirthposter.com and we’ll be happy to help.

Warm regards,
THE BIRTH POSTER

Rated 3 out of 5 stars

I love the concept and it is a…

I love the concept and it is a marvellous idea just a little expensive for a piece of poster paper and ink …

19 August 2026
The Birth Poster logo

Reply from The Birth Poster

Hi,

Thank you for your feedback! We’re so happy to hear that you love the concept and think it’s a wonderful idea.

We completely understand that everyone has a different perspective when it comes to pricing. Our prices reflect not only the physical print itself, but also the design, personalization, production and quality materials that go into creating each individual poster.

We really appreciate you choosing The Birth Poster and hope your poster will be something special to keep for many years to come.

Best regards,
THE BIRTH POSTER

Rated 1 out of 5 stars

Haven’t received the item and tracking…

Haven’t received the item and tracking information not working. Almost 4 weeks of waiting with no update. Disappointing. Hopefully it arrives and then I can review the product accordingly.

11 August 2026
The Birth Poster logo

Reply from The Birth Poster

Thank you for your review.

We’re sorry to hear that your order hasn’t arrived yet.

We’ve checked your shipment, and it is still on its way and is expected to arrive soon. Our support team has also contacted you directly by email with your tracking link and the latest information regarding your delivery.

We hope your poster reaches you very soon and that you’ll be happy with it once it arrives.

Kind regards
THE BIRTH POSTER

Rated 5 out of 5 stars

Poster

Our poster arrived and I forgot how small my boy was when he was born. It’s beautiful and something I will cherish so much.

3 August 2026
Rated 2 out of 5 stars

Love the poster

Love the poster, however if you have purchased for a sibling in the past, they won’t match up as the sizing has changed.

4 August 2026
The Birth Poster logo

Reply from The Birth Poster

Hello,

Thank you for your feedback, and we’re so happy to hear that you love your poster!

We completely understand the disappointment when you’re hoping to match a previous order. Unfortunately, the frames we previously offered are no longer manufactured, which meant we had to change suppliers. While we always aim to keep our products as consistent as possible, some details may therefore change over the years.

We’re sorry for the inconvenience and appreciate your understanding.

Warn regards,
THE BIRTH POSTER

Rated 5 out of 5 stars

I recently purchased a black and white…

I recently purchased a black and white birth poster on canvas for my three children, and I was overall satisfied with the final product. The minimalist design effectively captures the essential details of each child's birth, adding a modern aesthetic to our home decor. Upon receiving the poster, I noticed a small chip mark on the side of the frame. While it was a minor issue, I found the overall quality of the canvas to be quite good. Additionally, I accidentally provided an incorrect birthdate for one of my children. However, the company’s customer service was commendable; they quickly sent me a corrected version along with a new frame at no extra charge.
I really do appreciate their responsiveness in addressing my concerns promptly and without complication. Overall, my experience with this black and white canvas birth poster has been positive, and I would recommend it to anyone looking for an elegant way to celebrate their children's milestone as I love mine.❤️

29 July 2026
Rated 5 out of 5 stars

Good quality and great service

I absolutely love our birth poster for our baby boy, the quality is amazing and it’s a beautiful addition to his room. The customer service was great too, our poster arrived damaged in transit and the team were able to send a replacement poster!

20 July 2026
Rated 5 out of 5 stars

Super happy with my birth poster

Super happy with my birth poster! I had wanted one for a while and finally purchased it, the most perfect keepsake of my babies that I’ll treasure forever! Excellently packaged, I also ordered a frame which is of great quality.

14 July 2026
Rated 1 out of 5 stars

I ordered on 1st July and it has still…

I ordered on 1st July and it has still not been delivered 3 weeks later, tracking has remained unchanged and it is supposed to be a present for someone

1 July 2026
The Birth Poster logo

Reply from The Birth Poster

Hi,

Thank you for taking the time to leave a review.

We're very sorry that your order hasn't arrived yet. This is certainly not the experience we want you to have, especially when it's intended as a gift.

We've checked your tracking, and while it's not unusual for there to be a longer gap between tracking updates while parcels are travelling from Sweden to Australia, we completely understand how frustrating this is.

We've already reached out to you by email with more information and the next steps. If your parcel doesn't arrive within the next few days, we'll of course make sure you receive a replacement.

Thank you for your patience, and please reply to our email if you have any questions.

Kind regards,
The Birth Poster

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