Auniva (Formerly Alevia) Avaliações 

Resposta da Auniva (Formerly Alevia)

Há 2 horas

Hey John,

Thank you for sharing your feedback, we appreciate you taking the time.

You can cancel anytime through the customer portal or by reaching out to us directly, and we take care of it right away.

We can confirm that your subscription is cancelled and there will be no further charges or shipments.

If anything else comes up, just reach out to help@auniva.co, and we'll sort it out.

Resposta da Auniva (Formerly Alevia)

Há 1 dia

Hey there,

Thanks for taking the time to share this, and we're sorry Auniva's Amla didn't work out the way you hoped.

We stand behind our money-back guarantee for eligible orders, so if you'd like to explore your options, our team is happy to walk you through it.

If you haven't already, please reach out to us at help@auniva.co and we'll be happy to assist.

Resposta da Auniva (Formerly Alevia)

Há 2 dias

Hey Marie,

We can definitely assist you with this, and your subscription has been cancelled. There will be no automatic shipments.

Customers can cancel anytime through the customer portal or simply by reaching out to us directly, and we take care of it right away.

If there's anything else, please reach out to help@auniva.co, and we'll be happy to help.

Resposta da Auniva (Formerly Alevia)

Há 2 dias

Hey Jono,

Thank you for sharing your feedback, we appreciate you taking the time.

Subscriptions are actively selected at checkout, and cancellation is simple.

You can cancel anytime through the customer portal or by reaching out to us directly, and we take care of it right away.

I can confirm that your subscription is cancelled and there will be no further charges or shipments.

Your orders have been completely refunded, as per our 90 day money- back guarantee.

If anything else comes up, just reach out to help@auniva.co, and we'll sort it out.

Resposta da Auniva (Formerly Alevia)

Há 2 dias

Hey John,

Thanks for the feedback, and sorry to hear about your experience.

You can cancel anytime through the customer portal or simply by reaching out to us directly, and we'll take care of it right away.

Please reach out to help@auniva.co with your order details, and we'll get this resolved for you.

Resposta da Auniva (Formerly Alevia)

Há 2 dias

Hey Kevin,

Thanks for taking the time to leave your feedback, and we're sorry to hear about your experience.

I can see that you've reached out to the team and your subscription has been cancelled.

Customers can cancel anytime through the customer portal or simply by reaching out to us directly, and we take care of it right away.

We've refunded your orders, as you are covered by our 90-day money-back guarantee.

If anything else comes up, just reach out to help@auniva.co, and we'll sort it out.

Resposta da Auniva (Formerly Alevia)

Há 4 dias

Hi Kenneth,

Thanks for the feedback, and sorry to hear the cancellation process felt hard to navigate.

You can cancel anytime through the customer portal or simply by reaching out to us directly, and we take care of it right away.

To get your refund moving, please reach out to help@auniva.co with your order details and we'll get this resolved for you.

Resposta da Auniva (Formerly Alevia)

Há 4 dias

Hey Ian,

Thanks for taking the time to leave your feedback, and we're sorry to hear about your experience.

Customers can cancel anytime through the customer portal or simply by reaching out to us directly, and we take care of it right away.

To confirm, your subscription is fully cancelled, and you won't receive any further charges or shipments.

We've refunded your orders, as you are covered by our 90-day money-back guarantee.

If anything else comes up, just reach out to help@auniva.co, and we'll sort it out.

Resposta da Auniva (Formerly Alevia)

Há 6 dias

Hi Linda,

We're really sorry to hear about this, and especially that the cancellation link gave you trouble when you were trying to sort this out yourself.

For anything related to how our products might interact with medication you're taking, we'd always recommend checking with your doctor directly, they're best placed to advise on your specific situation.

Nevertheless, we've cancelled your subscription and refunded all orders, so there's nothing further to worry about.

Thanks for your patience, and again, sorry this took more back and forth than it should have.

Resposta da Auniva (Formerly Alevia)

Há 6 dias

Hey Pat,

We're sorry to hear you've had trouble getting your subscription cancelled, that's not the experience we want anyone to have.

You can cancel anytime through the customer portal or by reaching out to us directly, and we take it seriously when it doesn't go smoothly.

Nevertheless, we've cancelled your subscription, there will be no further charges or shipments.

If anything else comes up, just reach out to help@auniva.co, and we'll sort it out.

Resposta da Auniva (Formerly Alevia)

Há 7 dias

Hi Judy,

Thank you for sharing your feedback, we appreciate you taking the time.

Subscriptions are actively selected over the one-time purchase option at checkout, and cancellation is simple.

You can cancel anytime through the customer portal or by reaching out to us directly, and we take care of it right away.

We can also see you've started the return process for your order, and once it arrives back with our fulfilment team, we'll get your refund moving right away.

If anything else comes up, just reach out to help@auniva.co, and we'll sort it out.