AWFUL QUALITY AND CUSTOMER SERVICE
I ordered several pairs of shoes from this company for the first time, and the experience was awful. The quality is terrible, the sizing runs small, and everything feels tight and uncomfortable. They don’t look like what’s advertised.
Their refund policy is just as bad — returns are extremely limited, which feels like a scam.
Total waste of money. I regret ordering from them, and I won’t be buying again. I’m also an influencer, and I’ll be telling my followers to stay away from this brand.
Resposta da larroude.com
Hi Kelly,
We’re truly sorry to hear about your experience and we sincerely apologize for the frustration this has caused. This is not the standard of service or quality we strive to deliver at Larroudé.
In order to better understand what happened with your order and provide a resolution, could you please share your order number or the email address used at checkout? We would love the opportunity to review your case in detail.
We truly regret the inconvenience and appreciate your patience and understanding.
Warmly,
The Larroudé Team