Claimo are a great company to deal with. They fully managed the claim process keeping me in the loop as required. There were no unnecessary emails, rather prompt when there was action required. I wasn... See more
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Claimo is an Australian claims management company dedicated to helping consumers recover money they may be owed from mis-sold insurance and financial products. We assist clients with claims involving consumer credit insurance (CCI), loan protection insurance, add-on insurance, and other financial products that may have been unfairly sold or administered. Our experienced team manages the claims process from start to finish, including assessing eligibility, preparing and lodging claims, communicating with financial institutions, and progressing complaints through external dispute resolution where appropriate. Many Australians are unaware they may be entitled to refunds or compensation. Claimo makes the process simple, accessible, and transparent by providing clear guidance and professional support throughout every stage of a claim. We operate on a no win, no fee basis for eligible claims, meaning clients generally only pay if their claim is successful. Our focus is on delivering fair outcomes while reducing the stress and complexity often associated with financial disputes. Claimo has helped thousands of Australians pursue refunds and compensation and has recovered millions of dollars for consumers across the country. We are committed to integrity, accountability, and exceptional client service. Our mission is to help Australians reclaim money that is rightfully theirs and make the claims process straightforward, fair, and accessible for everyone.
Contact info
Suite 5B, 107-111 High St, Prahran VIC, 3181, Sydney, Australia
- 1300 879 071
- hello@claimo.com.au
- claimo.com.au
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Replied to 16% of negative reviews
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Everything client promised they…
Everything client promised they delivered
Great communication and customer…
Great communication and customer service. Highly recommend
I just wanted to thank CLAIMO for…
I just wanted to thank CLAIMO for helping us with the successful refund of the money we never knew we had. They communicated well with us the progress of the refund. The process may be long, but so worth the wait.
One grateful customer here !
I would highly recommend Claimo.
Claimo has helped me get my money back from companies who charged for add on insurance and they continue to do so I would highly recommend them.
Check your accounts!
The Claimo team does a great job. Excellent communication and advice throughout the entire process, from identifying and lodging the claim to receiving the refund. Definitely worth checking your accounts to see if you qualify for a refund on insurance paid.
Claimo was amazing in getting us money…
Claimo was amazing in getting us money back we didn’t even know we were owed. The process was long for some claims but we were informed the whole way and had positive results. We are very grateful and would highly recommend.
Claimo communicated regularly…
Claimo communicated regularly throughout the process, keeping me up to date with information on my claim. Be patient the process is not fast, however Claimo works hard to ensure the very best outcome. I highly recommend Claimo, very happy with the results.
Claimo have done a great job in…
Claimo have done a great job in pursuing funds that were owing. Although the process has taken an extended period of time, they have persevered and achieved a pleasing result. Would thoroughly recommend Claimo.
I received a couple of claims recently…
I received a couple of claims recently I still have another claim in progress Claimo has made my experience so easy they are very friendly and courteous they also keep you up to date with your claim.
Thankyou Claimo
Would not recommend
Would not recommend, my case has been with them for 2 and a half years. Still not resolved. My wife had same policy that she received a settlement for by going directly to AFCA herself- hers was settled 18 months ago! Agreed to a settlement on my case was told I would receive money with 15 business days ….. still waiting a month later. Now Claimo won’t reply to emails. If I could give a minus star I would.
I have found my experience with Claimo…
I have found my experience with Claimo so far to be good with regular contact and updates throughout my claims.
Claimo has made things very easy
Claimo has made things very easy. I have claims to multiple companies underway. 1 has been concluded successfully. Claimo has kept me fully informed every step of the way. Yes you pay them a fee from any refund but I’m still left with funds that I wouldn’t have had otherwise, so it’s a win win. Thanks for your help Claimo - give them a go - you have nothing to lose.
Very nice to deal with and very pr
Worst service I have ever experienced, below bottom line service.
Initial contact was okay and then it all fell apart. Multiple case managers assigned to my case without notification or introduction. Whole process took two and a half years. Hardly any contact from them, I was the one initiating almost all the contact for updates, when they could no longer do anymore they then referrer your case to AFCA.
My case was closed and then reopened and they didn't even make me aware of it. Sent me an email stating that if I didn't give AFCA the extra information required my case would be closed the next day and I would incur a fee of $500. I never received an email requesting to give that information. Infuriating
I truly believe the outcome I got was all due to AFCA, their report was spot on. I never once saw anything submitted from Claimo cause they don't share that information with you, even though your paying them to do it.
All correspondence was only via email, couldn't talk to them on the phone, only time they called me was when I contacted AFCA to find out the extra information required and AFCA contacted Claimo expressing my concern. Many, many mistakes and contradictions. I had to pay them 20% fee plus 10% GST on my long uninformed over due and delayed case. Now they are charging 30% plus 10% GST. Don't waste your time, effort and money, you can get you case assest and done for free using AFCA. Because I signed a contract with Claimo I had to pay them their fee. If I could give them a zero star instead of a 1 star I would of.
Great follow through
Have used their service over the past couple of years and thought was completed, but they found another claim. It was completed and settled quickly and I received funds that I was not expecting within a week. A very professional group that has been easy to deal with.
highly recommend
Super easy process with good communication and results. Thank you so much
Very happy with the service!
If i could give more stars i would!
Starting the process was super easy, and Claimo just took it from there! Anyone i spoke to was polite professional, made the process stress free and were in contact often with updates! 6,000 dollers back and counting. Can't recommend highly enough.
Claimo is very efficient in their job
Claimo is very efficient in their job, so much of help and very experienced. I can’t thank enough for, hope you’ll have a great 2026 and more blessings to come with staff and company
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