Was incontact with Mohammed
Was incontact with Mohammed. He was very helpfull and answered all my questions very quick and on point. Thanks
Date of experience: October 22, 2024
841 total
Was incontact with Mohammed. He was very helpfull and answered all my questions very quick and on point. Thanks
Date of experience: October 22, 2024
Haven’t received a payout that I requested since the 27th of June on been sending emails getting the same reply for 3 plus months “be patient “ and that the ETA cannot be disclosed but at this point this is getting ridiculous .
Guys be careful the prop firm you decide to buy from.
Date of experience: October 12, 2024
Every time I contact the support team, their response is almost instant.
Mohammad is a great guy !
Date of experience: October 15, 2024
Mohammad has been very responsive throughout the whole process. Got funded just under 2 weeks ago. Will be requesting a payout soon.
Date of experience: September 24, 2024
Absolutely beast of a prop firm! Got all my credentials on time! Haven’t got a single problem because the support answers almost immediately! Sattar and Taha are the best!
Date of experience: September 15, 2024
I want to thank Mohammad for rectifying billing information mistakes made at purchase.
Date of experience: October 31, 2024
Had a problem, Mohammad from support helped me straight up to solve it.
Date of experience: October 23, 2024
I have been waiting for a payout from mt4 before we migrated from the 20th august!!!!
I was told it would be saved and processed however nothing has happened with it. It wont allow me to request on mt5, which i presume has something to do with me requesting on mt4 before the mt5 migration.
support has been absolutely useless by just saying the same things over and over again. First the dx issues for payouts but whats there excuse this time.How hard can it be to just give me my money. The firm is that much of a joke it has made me write my first ever review lol
Date of experience: October 13, 2024
MANNN THAT BOY TAHA MANNNN TOO TUFF. On a serious note, love the customer support especially coming from Taha, quick, simple, straight to the point. Was switching prop firms from fundingtraders to 1of1 and this man completely sold it to me. Really a great prop firm for those who wanna take a serious step in trading. But ya great stuff from them especially that boy Taha man. Good luck to all yall man. Ciao🦇
Date of experience: September 06, 2024
Reply from 1of1 Funding
5 month wait time on DX, atleast 1 month on Tradelocker without any ETAs, abuse of power from the discord mods (insta mutes if you complain about your RIGHTFUL payout) and just so un-professional. They change their FAQ and rules without informing their community. The media/community engagement is just horrible and I hope people will not fall into this "100% payout" trap while there are so many other better options.
Date of experience: October 02, 2024
I had a problem with my account about 30 before NY Session open. Thanks to Mohammad from 1of1 funding support it was solved about 10 minutes later. Super fast replys, straight to the point and knows his stuff too! Great support!
Date of experience: September 30, 2024
I had passed my phase 2 challenge and I had asked a question on when I will get my details and Owen issued me my account straight away !
Date of experience: September 30, 2024
Ive expeirienced the treatment of the coustmer support agent called Mohammad. For the first time because i never had any problem with 1of1 this was just a minor iquiry. Mohammad had helped me amazingly
Date of experience: September 09, 2024
1of1 helped me migrate my account over to tradelocker without a problem! they were super responsive and kind.
Date of experience: October 07, 2024
Avoid this people at all costs. Pay out are frequently delayed, and their Discord is full of frustrated users who have been waiting months to receive their money. Giveaways are deceptive, and they often fails to honor its terms. Customer service is dismissive and unhelpful. Spare yourself the frustration and take your business elsewhere. After I began sensing something off, I went ahead and enrolled Beyond Standard platform. Has been a smooth and rewarding experience
Date of experience: September 25, 2024
Needed help with the facilitation of the passing of a funded account so I contacted support and was met by Mohammad. He helped me out with every issue I had and dealt with it quickly and he was also very professional.
Date of experience: September 13, 2024
Mo from customer service. Is the best he’s helped me out multiple times for all sorts of issues he’s quick with the replys and he give you explanations before requested.
Date of experience: September 12, 2024
Date of experience: November 01, 2024
It’s a great platform to use and the creator TJR taught me everything I know. Customer suppport from Mohammad was excellent and saved me $100 !!
Date of experience: September 30, 2024
I was having a problem with placing my orders on metatrader 5 and Mohammad from 1 of 1 funding helped me immediately with clear instructions/questions and was able to help me in no time
Date of experience: October 14, 2024