Usay Compare Reviews

17,376  Excellent
TrustScore 5 out of 5

4.9

In the Health Insurance Agency category

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Reviews4.9

17,376 total


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Rated 5 out of 5 stars

Usay compare thank you for getting me the most suitable health insurance

Adam called after me requesting some information about health insurance he was really thorough in finding out the best cover for me and what I could afford . He did ask if I needed time to think and read through everything . There was no pressure at all and I was happy and confident to go ahead and complete the process .

Date of experience: September 16, 2024

Reply from Usay Compare

Thank you, that's great to hear. We really appreciate you taking the time to leave feedback, it's so important to us.


Rated 5 out of 5 stars

We were looking for best plan to suit…

We were looking for best plan to suit our needs &, after talking with Alex, were able to make an informed decision. We were provided with options, products & cost alternatives, that helped with our final decision.

Date of experience: September 16, 2024


Rated 5 out of 5 stars

TRY USAY COMPARE FOR YOUR PRIVATE HEALTHCARE

I tried 3 different organisations and Usay Compare was by far the best. The representative was quick off the mark, phoning early and explained how the system worked, He obtained a good introductory quote and advised me all the way through about the options. It was very thorough and he was able to answer all of my queries giving me confidence to go ahead with the plan. I signed up 2 days later having checked the company website first.

Date of experience: September 16, 2024

Reply from Usay Compare

Thank you so much for taking the time to complete a review, we are so glad to hear you were happy with the service.


Rated 5 out of 5 stars

Really helpful and concise throughout…

Really helpful and concise throughout the conversations. Great confidence in the policy they were offering me .
I am very glad to have contacted this company and also saved some money.
Thanks Usaycompare.

Date of experience: September 17, 2024

Reply from Usay Compare

Thank you so much for the review. Customer feedback is so important to us and we really appreciate it. Great to hear you were able to make such a saving. We look forward to helping you again next year.


Rated 5 out of 5 stars

An excellent 1st time application for health care

All questions we posed were answered fully and clearly, nothing seemed to be too much trouble, the policy was outlined clearly. A very pleasant gentleman with a refreshing sense of humour. The paperwork followed within a very short time.

Date of experience: September 09, 2024

Reply from Usay Compare

Thank you, we really appreciate your feedback, thanks for taking the time to leave a review. We look forward to helping you again in the future.


Rated 5 out of 5 stars

Private medical insurance advice

Excellent advice provided by Aaron Borton, Usay's Private Medical Insurance Adviser. He was able to answer any questions raised and provided assurance that we were getting the best possible policy to meet our needs.

Date of experience: September 16, 2024

Reply from Usay Compare

Thank you, that's great to hear. We really appreciate you taking the time to leave feedback, it's so important to us.


Rated 5 out of 5 stars

Taylor Smague was extremely helpful!

Taylor Smague was extremely helpful and helped us navigate through setting up our first health insurance as a family. He was very friendly and helpful and always stuck to his word about times and days he would contact us. I am really pleased with our health insurance, thank you Taylor.

Date of experience: August 31, 2024

Reply from Usay Compare

Thank you, I'm glad to hear Taylor was able to help you find suitable cover and you would recommend his services. We really appreciate you taking the time to leave a review.


Rated 5 out of 5 stars

Excellent service

From the outset Harry gave clear advice and answered all my questions with clarity and understanding. The cost was inline with what I had been told independently and the entire process was swift and efficient.

Date of experience: September 17, 2024

Reply from Usay Compare

That's great to hear. Thank you very much for taking the time to leave a review.


Rated 5 out of 5 stars

Good staff who know understand their business.

Bradley was well informed and understood what i needed. He offered a package that suits my needs. He did not pressurise me and gave plenty of time to consider his proposals. Answered all my questions over a period of days.

Date of experience: September 16, 2024

Reply from Usay Compare

It's so nice to hear you were happy with the service from Bradley and excellent he was able to reassure you and find the best policy for your situation. We look forward to helping you again in the future.


Rated 5 out of 5 stars

Michael Richards From the Cirencester…

Michael Richards From the Cirencester branch was great! Friendly, clear in his explanations, Patient, but best of all he actually listened to all my requirements And was able to find a policy that suited me.

Date of experience: September 13, 2024

Reply from Usay Compare

It's so nice to hear you were happy with the service provided by Michael and excellent he was able to reassure you and find the best policy for your situation. We look forward to helping you again in the future.


Rated 5 out of 5 stars

Excellent Customer Service

The customer service agent who supported me through the process was always quick to reply to my queries, was really knowledgeable on all the products and made the steps really clear to me. Excellent customer service!!

Date of experience: September 09, 2024

Reply from Usay Compare

Thank you, I'm glad you were happy with the service and we look forward to helping you again in the future.


Rated 5 out of 5 stars

Jessica Hargreaves was advising me on…

Jessica Hargreaves was advising me on my private healthcare insurance and was incredibly helpful in explaining concisely and professionally the best options for our family.
We are extremely happy with the outcome.
Thank you Jessica!

Date of experience: September 18, 2024


Rated 5 out of 5 stars

Great advice and service

I was pleasantly surprised at the service provided by Usay. After completing an online form I was called back by Jay who was extremely friendly, helpful and knowledgeable. He provided very clear and impartial advice on different policies. I was worried about there being a hard sale pitch but this wasn't the case. Jay helped us find a reasonably priced policy for health insurance.

Date of experience: September 12, 2024

Reply from Usay Compare

Thank you, it's so nice to hear you were happy with the service that Jay provided. We look forward to helping you again in the future.


Rated 5 out of 5 stars

Straightforward

Jessica was very helpful and professional. She talked me through the process, taking time to explain the options.

Of course, the proof of the purchase lies with any subsequent claims!

Date of experience: September 05, 2024

Reply from Usay Compare

Thank you so much for taking the time to complete a review, we are so glad to hear you were happy with the service Jessica provided.


Rated 5 out of 5 stars

Sam Adesanwo

I spoke to Sam Adesanwo today who was extremely helpful & guided me very well through all the options available to me regarding health care policy. He spoke to me in ways which were easy to understand, didn't use jargon & didn't try to sell me a more expensive option.

Date of experience: September 16, 2024


Rated 5 out of 5 stars

Steve Wraight was exchealtg insuranceellent- understood…

Steve Wraight was excellent- understood what I wanted and found the best deal. He was a good communicator and took time to help me. An excellent service

Date of experience: September 16, 2024

Reply from Usay Compare

Thank you, I'm so glad to hear you would recommend Steve. We really appreciate you taking the time to leave feedback and look forward to helping you again in the future.


Rated 5 out of 5 stars

Health insurance help with someone who is excellent at their job

I was looking for a health care plan and Matthew Davis was a great help in finding what was right for me. He was friendly and gave me clear instructions on what the health plans were and what I would get in my plan. I would recommend using him any day as I felt I could trust him. That is saying something in this day and age. He knew his stuff and would recommend him to anyone who is looking for an insurance plan .

Date of experience: September 16, 2024

Reply from Usay Compare

That's brilliant news, really glad to hear it.


Rated 5 out of 5 stars

Great advise with no pressure

Dealt with Matt D gave great advice and answered all relevant questions. There was no pressure to take out a policy and we had several phone calls back and forth before I was sure on what policy was best for me and my family

Date of experience: September 14, 2024

Reply from Usay Compare

Thank you, we really appreciate you taking the time to leave a review. I'm so glad to hear you would recommend Matt and you found peace of mind with a policy to cover your needs. We look forward to helping you again in the future


Rated 5 out of 5 stars

Excellent service

Spoke with Michael Gareffa who was excellent and he arranged my health insurance. He was very efficient and answered all of my questions and managed to arrange my insurance cheaper than my previous insurance company.Thank you

Date of experience: September 13, 2024