No confirmation email, but no end to marketing emails!
Never got a confirmation email or order number, but the product did eventually arrive. But now they keep sending me marketing emails, which you cannot unsubscribe from as the 'unsubscribe' link doesn't work. I emailed their customer service team on 31st July to tell them to delete my data from their system, but this has been ignored. I just want sunny bee to lose my contact information.
Réponse de Sunny Bee
Dear Customer,
Thank you very much for taking the time to share your feedback with us.
We sincerely apologize that your recent experience did not meet your expectations. We fully understand the inconvenience you experienced receiving multiple review request emails. We sincerely apologize for any inconvenience or trouble this may have caused.
To resolve this matter as quickly as possible, please contact our customer service team: service@sunny-bee.com. Our professional team will provide you with the best solution within 24 hours.
We value your support and hope to have the opportunity to make amends.