Skip to content

service-now.com logins don't persist because cookies are blocked #3194

Description

@seanthegeek

Many enterprises use ServiceNow as an IT management platform. So far as I know, none of their products are used for tracking.

Currently, PrivacyBadger blocks cookies from service-now.com. This means that ServiceNow login sessions do not persist.

For example:

  1. A user at ExampleCo logs into her company's ServiceNow SaaS instance at example.service-now.com
  2. A co-worker sends a ServiceNow link over Microsoft Teams
  3. She clicks the link and is directed to a Microsoft Defender for Office click-time link scanning
  4. When Microsoft Office completes the redirect to ServiceNow, she is logged out and redirected to the ServiceNow welcome page, instead of the page that was linked.

Activity

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Metadata

Metadata

Assignees

No one assigned

    Labels

    broken sitelogin cookiesA sub-category of "broken site" issues; might be common enough for us to try to work around entirely

    Type

    No type

    Projects

    No projects

      Milestone

      No milestone

      Relationships

      None yet

      Development

      No branches or pull requests

      Issue actions