💻 IT Support Engineer | Desktop Support | System & Network Troubleshooting
🛠️ Windows | Linux | VDI | Hardware & Software Support

I am an IT Support Engineer with 2+ years of hands-on experience in system troubleshooting, OS installation, and network support in enterprise environments.

I have worked at IIT Gandhinagar and Bharat Electronics Limited (BEL), where I handled real-world IT infrastructure issues including Linux systems, VDI environments, and hardware/software troubleshooting.

🔹 Strong in diagnosing and resolving system issues
🔹 Experience with Windows, Linux, networking, and remote support
🔹 Hands-on approach to solving real-world technical problems

🔗 https://github.com/maheshkrcs-dev/home-lab

✔ Installed Windows & Ubuntu in Virtual Machines
✔ Practiced OS installation and recovery
✔ Configured IP, DNS, and network settings
✔ Troubleshooted system and network issues
✔ Simulated real-world IT support scenarios

💡 This project demonstrates practical IT support skills used in real environments.

• Worked on large-scale data systems and Linux environments
• Handled technical issues during workflows and ensured smooth operations
• Collaborated with teams for efficient use of systems and tools
• Gained hands-on exposure to system troubleshooting and infrastructure

• Managed Virtual Desktop Infrastructure (VDI) for enterprise users
• Installed and configured Windows & Linux systems
• Performed hardware diagnostics and OS troubleshooting
• Configured LAN, printers, scanners, and peripherals
• Provided remote and on-site technical support

🔗 https://github.com/maheshkrcs-dev/oldbook-docker

✔ Full-stack web application for buying & selling books
✔ Containerized using Docker (Apache + PHP + MySQL)
✔ Implemented service communication using Docker Compose
✔ Performed database migration and volume mapping

• Desktop Support
• System Troubleshooting
• Remote Support
• Hardware Troubleshooting

• Windows
• Linux (Ubuntu)

• LAN Setup
• IP Configuration
• Network Troubleshooting

• Active Directory (Basic)
• VDI
• Git & GitHub
• Docker (Basic)
• VS Code

Programming Languages:
PHP, Python, C, JavaScript

Frontend:
HTML, CSS, Responsive Design

Backend:
Core PHP

Database:
MySQL (CRUD, relational design)

DevOps & Tools:
Docker, Docker Compose, Git, GitHub, phpMyAdmin

Systems & IT:
Linux, OS Installation, VDI, Hardware Troubleshooting

AI/NLP:
Data Annotation, Dataset Curation, Code-Mixed NLP

• Advanced IT Troubleshooting Scenarios
• Networking Fundamentals (TCP/IP, DNS, DHCP)
• Windows & Linux System Administration

🔗 https://maheshkrcs-dev.github.io/

📧 Email: maheshkr.cs@gmail.com
🔗 GitHub: https://github.com/maheshkrcs-dev
🔗 LinkedIn: https://www.linkedin.com/in/maheshkrcs

I enjoy solving real-world technical problems — from fixing system issues to managing IT environments 🚀---