Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability an…

URL-CTI Support for incoming calls.

A package manager addon for OTRS and ((OTRS)) Community Edition, to add support for private and public Znuny repositories.

This package enables the standard Generic Interface ticket operations to send articles.

Znuny (Znuny-Sublime) is a Sublime Text 2/3 plugin that helps you to make Znuny development less painful.

Znuny is an extension that helps you to make Znuny development easier, faster and more error-free.

Sort QueueView, StatusView and LockedView in OTRS by last contact.

An extension to close a ticket with only one click (quick close).

The Znuny 7 design preview - for developers and people who are interested.

With this extention you will be able to add external links to OTRS agent and customer navigation bar.

A Google Maps integraton. A visualiation of your customers in a dashboard plugin.

A collection of little helper scripts for OTRS that were created over time.

An extension to improve the password policy in OTRS.

Automatically expands article details in ticket zoom.

This package contains the functionality to download all ticket or article attachments as a single zip file.

Enables rich text for FAQ also if rich text is disabled via System Configuration

This package adds an additional toolbar search box for config items.

This package adds the functionality to upload multiple attachments at once when using a modern HTML5 browser.

This package contains the functionality to mark whole tickets or single articles as unseen or seen again.

Helper script to migrate a Znuny database into a different RDBMS.

Znuny code quality checker.

This package contains the functionality to enable dynamic fields in the ticket customer view.

An extension to support priority based escalations in Znuny, Znuny LTS and ((OTRS)) Community Edition.

PostMaster filter to prevent ticket status changes by out-of-office messages.

This package add an easy way to configure dynamic fields. With a default OTRS it is not possible to do central management of the dynamic fields shown in each screen. You have to configure each view…

This package contains the functionality to define user based session idle times.

This feature is now part of https://github.com/znuny/ITSMConfigurationManagement