This guide describes how to integrate your Zabbix installation with Matrix using the Zabbix webhook feature. This guide will provide instructions on setting up a media type.

The configuration of the webhook use Element to interact with the Matrix server, but receiving notification from Zabbix work with any Matrix client.

Visit app.element.io and create a new account for your bot.

Open a private/incognito window in you browser, and sign in app.element.io with the bot account:

Open the bot account settings pages:

In the settings page, open the Help & About tab, scroll to the bottom Advanced section and click on <click to reveal> to retrieve the access token:

Finally, do not log out (logging out invalidate the access token), instead, just close the private/incognito window.

Invite the bot in the room you want the alerts to be sent.

In the room settings page, open the Advanced tab and retrieve the Internal room ID:

In order to configure the webhook, you will have to know:

• How to import media types
• How to configure webhooks
• To to send messages in Zabbix

First, import the Matrix webhook into your Zabbix installation:

• Use the latest/media_matrix.yml file for Zabbix 6.0 LTS and 6.2.
• Use the 5.0/media_matrix.json file for Zabbix 5.0 LTS.

Then, in the media type configuration, fill the <matrix_url> value with the Matrix server URL and <matrix_token> with the previously retrieved access token.

To add a link to the event in your alert messages, you need to fill the event_url parameter with the url below. Make sure that your replace <zabbix_url> with the url of your Zabbix server.

https://<zabbix_url>/tr_events.php?triggerid={TRIGGER.ID}&eventid={EVENT.ID}

Finally, create or configure the Matrix media type for your user, and paste the Internal room ID in the Send to field: