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Modify: Edit KB articles to reflect the fact that Cox is moving to Yahoo mail #36

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@rtanglao

Official announcement: from December 2023

QUOTE

We realize how important your cox.net email address is to you and have carefully selected Yahoo Mail because we believe they are a trusted provider that will continue to offer the advanced support and enhanced protection for your email account that you've had at Cox.

We will work with Yahoo to provide a seamless transition for our cox.net email customers. Be sure to review Yahoo’s
Terms of Service and Privacy Policy, which will govern your email account after the move.

You will keep your email address, including @cox.net, messages, folders, calendar, and contacts.
All your cox.net email content will automatically be transitioned over to Yahoo Mail.

Once the transition is complete for each cox.net email address, you will be directed to Yahoo to accept Terms of Service and Privacy Policy, or you will receive an email providing instructions about accepting Yahoo’s Terms of Service and completing this transition.

There is no cost to continue to use the cox.net email address we are transitioning to Yahoo Mail.

Note: There are other plans with additional features available for a fee through Yahoo.

Cox will no longer manage or support any email services.

Note: If you are experiencing issues with your email before the transition, contact Cox for support. After the transition, you should reach out to Yahoo directly.

END QUOTE

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