Average Service from Swyft Energy
Like all of these types of services, it's the ones who can communicate, support and build trust that win out as leaders.
Their sales rep was good at his job. Pushy, resilient but clearly all about the sale, which is standard and fair.
However, he communicated that there might be room to fit more on our roof than previously thought but he didn't later confirm.
The opening pitch was about saving money through a group scheme that was never properly explained so we soon wrote it off as BS.
Today, the panels are working out well and the app is handy, but the contractors disappeared without saying goodbye after fitting them.
The next day that it rained, I noticed a new heavy drip landing just beside my front door.
Later when it was mentioned to Swyft's phone team that one of the gutter hangers was damaged by their contractors, there was a half hearted effort to get someone out to fix it, which didn't happen in the end.
If trust is important to you, just know that they could not execute a simple fix like this and have passed the cost of the (small) repair on to us.
They're clearly struggling operationally so it's a bit of a worry if later support is required, as this typically follows sales in terms of strategic priority in a growing company.
Thankfully there is a range of service providers to choose from, and more affordable, so definitely shop around and have your guard up when they try to get you to pay the 100 euro deposit for the SEI grant early on. Even a thousand euro cheaper with better or equal service will be a win.
I haven't jumped at their referral scheme as a result following 2 sets of neighbours enquiring about our panels since installed. Hence, I wouldn't recommend - try your luck elsewhere in my experience.