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Recent reviews

Cyrlene Braithwaite

Cyrlene Braithwaite

Rated 1 out of 5 stars

Guiness Partnership is the worst I have had a rodent problem since the 14th September and no ody contacted me whatsoever regardless of the amount of times I called. The mice were coming down from a pipe in the ceiling into my kitchen. I requested several calls backs from CLOs, Management and repairs I did not get one call until this morning. The CLO continually lies and says that she had called me when she has not. I have answer phone why doesn't she have a message? Because she doesn't call. I was having a chat with the neighbour a few days ago, they told me she lies she calls when she hasn't. I am on their vulnerable list and have complex PTSD. This should situation stressed me out till I caught shingles. I had to call pest control myself to make arrangements. They made 2 trips and Guinness did not adhere to their reports. There is problem in the area, they even have signed up saying mice are a problem. Bur they have the cheek to tell me " They're not in the communal area. I am reporting my flat, my living space not the communal area. Or they suggesting that I'm lying. How annoying and what a cheek. I have plenty of evidence where they have but doors, cupboards and even previous wire wool that had been out in my bathroom. I received a call from repairs this morning saying they are coming to inspect my property on the 13th Nov.. That would be whole two months that I've been left in this situation. I just want this situation resolved. Guiness will always apologising but continue to fall short of their duties.