I’ve been a customer for ages and really enjoy most of what Common Lines makes. The quality is top-notch, and if something goes wrong, they’re super supportive, offering compensation and helping you f... See more
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Though the initial product I received was not what I ordered, I was assisted with fast and timely customer service to resolve the issue. Commonlines fullfilled my order and I’m pleased with its qualit... See more
Purchased the Eire hoodie and Jersey and love the quality and design! Can't wait to purchase some jewellery from here next. Thanks guys
Had some trouble with local postal services while traveling, but Joanna was incredibly helpful and responsive throughout the whole process. She stayed in touch, offered clear options, and made sure... See more
Company replied
Company details
Information provided by various external sources
Urban Lifestyle Jewelry EST 2018
Contact info
Ireland
- commonlines.com
Replied to 66% of negative reviews
Typically replies within 2 weeks
Top quality!
Purchased the Eire hoodie and Jersey and love the quality and design! Can't wait to purchase some jewellery from here next. Thanks guys
Though the initial product I received…
Though the initial product I received was not what I ordered, I was assisted with fast and timely customer service to resolve the issue. Commonlines fullfilled my order and I’m pleased with its quality.
Excellent service and smooth experience
Great Customer Support
I went to order one of their products and while they sold out after I had initially purchased the item, the support team was quick to help me.
They Truly Care About Their Customers!
I’ve been a customer for ages and really enjoy most of what Common Lines makes. The quality is top-notch, and if something goes wrong, they’re super supportive, offering compensation and helping you figure out what to do next. I had two issues with different chains, and each time, I received fantastic help!
Im very Happy with Commonlines
Im very Happy with Commonlines, since my Order got lost in shipping and they supported me right away and i should now get a new chain!!! Thank you very much
Love it
Great Pieces. I love the quality.
I also get a lot of compliments on the jewelry
Reply from Commonlines
15 days waiting and counting
Awful service. I ordered two products 15 days ago and haven’t received anything yet. They’re supposed to send it the next day but took them two weeks and now I won’t receive the products on time for a birthday present.
Never trust this kind of unprofessional instagram brands
Reply from Commonlines
Quality silver jewelry with great service!
The quality of the Anchor ring is phenomenal and came quite quick considering the international transit. I contemplated a return due an initial sizing issue and Joanna was so kind and patient with me. Ultimately I ended up keeping the ring and am so glad I did!
Reply from Commonlines
The product was very well packaged
The product was very well packaged, I was satisfied, it is the same as in the photo.
Reply from Commonlines
Package came safe and on time.
Package came safe and on time.
Love the necklace - perfect length and great quality.
Joanna from the help center desk is very responsive.
I highly recommend!
Excellent support and resolved delivery issues
Had some trouble with local postal services while traveling, but Joanna was incredibly helpful and responsive throughout the whole process. She stayed in touch, offered clear options, and made sure everything was sorted. In the end, I received my parcel without issues. Great service, really appreciated the care and communication!
Bracelet I ordered is awesome though
Reply from Commonlines
Best customer service
Bought a CommonLines Elements bracelet online from Selfridges and was really happy with it.
Unfortunately after wearing it everyday for about 3 weeks it started to come undone from one side. I wasn’t sure if I should reach out to Selfridges or go directly to CommonLines. I thought it would be easier to go to CommonLines as it is their product and would probably want to know of any feedback. Let’s say I’m glad I did go directly to them. The customer service that I received was probably one of the best. All I did was send them proof purchase and a picture of the issue and they resolved it within days.
I was kept informed of what they were doing at every step.
Great product and customer service!
Their customer responsive was responsive and efficient! Thanks again for your help
Mixed experience but resolved in the end
I love the brand’s vision, but the gold-plated pieces didn’t meet my expectations in terms of quality, which made the experience frustrating. That said, the team did replace the items in the end, which I appreciated. There’s potential, but room for improvement.
Best fitted quality caps i have ever bought!
I have been looking for a cap with a good fit for a long time. I have ordered about 7 of them by now, but none of them fit as well as the one from Common Lines! I recommend it to everyone. You can tell that time has been spent on designing the right fit. I have contacted them several times via DM with questions, and they responded within 2 minutes, great!
Also quick shipping.
Will definetly shop here again!
Guys don’t spend your money on this…
Guys don’t spend your money on this brand because you will throw it away. my experience was as follows: my order could not be delivered to the address I had indicated, and without being notified and without having asked me for a new address the package was returned. I’m contacting the brand for a refund but their answers are vague and not clear. unfortunately I think I will never be refunded.
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