Amazing experience
We had a small misunderstanding an human error. The cafe7 team handled is super well and everything was sorted out super fast and no additional cost.
Including a surprise thanx from the cafe7 team.
I highly recommend them.
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Café 7 is the Irish distributor of the renowned French coffee company Caron House, a family business since 1974. The new Irish business, Café 7, takes its name from café, the French word for coffee, and the number 7, the symbol of the seed of life. Thibaut Caron, the owner of Café 7, grew up immersed in the coffee industry and is committed to introducing Irish customers to his family’s exceptional coffee.
Unit 9, Doughiska road industrial estate, H91 X7K6, Galway, Ireland
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We had a small misunderstanding an human error. The cafe7 team handled is super well and everything was sorted out super fast and no additional cost.
Including a surprise thanx from the cafe7 team.
I highly recommend them.
The item is really good value. After it was ordered, it was shipped and arrived very quickly. The Cafe7 manager was very friendly and helpful on the phone.
Reply from Cafe7
We have purchased a coffe syrup rack with pickup option. Shop was closed at time agreed, nobody showed up. I have called the shop, no answer or followup call.
In fairness, the goods did arrive with a packet of Caron coffee as a kind gesture. The goods were were not suitable, but I was given a refund immediately, and provided with a label to return the goods.
Reply from Cafe7
Purchased a Sage coffee machine online after seeing a better price than anywhere else. Delivered the next day with a free sachet of ground coffee. Very impressed with their fast delivery service and keen price. Prompt chat on website too.
It's a fantastic website with fantastic prices. The product is of high quality. Customer service is excellent and extremely positive. The product is delivered in a timely manner.
Excellent prices, product and customer service. Speedy delivery and excellent communication throughout. Will certainly use again and highly recommend this company.
I needed spare parts for a Bialetti Moka Pot and Cafe 7 were very easy to deal with and able to supply these promptly. The herbal tea bag sachets included in the package were a nice surprise too!
Reply from Cafe7
Reply from Cafe7
High quality product, well packaged and fast delivery into UK.
Reply from Cafe7
Order was dispatched on time & arrived promptly. Good price for the replacement coffee pot parts.
Cafe 7 could include a confirmatory email as part of their process.
Would fully recommend.
Reply from Cafe7
Needed to upgrade my coffee machine. Had contacted a number of outlets and from my initial contact found Cafe 7 most obliging, prompt and easy to work with.
Many customers commented on the quality of the coffee.A special call out to Hashime. You are so dependable.
Plus there was always someone at the end of a phone to work through any minor issues.
I will be availing of their services next year .
Thank you Cafe 7.
Reply from Cafe7
Highly recommended. Would definitely use this company again in the future.
Reply from Cafe7
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