I ordered a cream jumper from you ,unaware it was a chinese company i was dealing with and this morning i recieved a brown tiny jumper posted in China please dont pose as an Irish company i have... See more
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Company details
Written by the company
We're not just another clothing company. We're storytellers, weaving narratives through carefully crafted garments that speak to the individual spirit. Each piece in our collection is a testament to our belief that fashion should be a celebration of personal identity—comfortable enough to live in, elegant enough to turn heads.
Contact info
- D08 N2H1, Dublin, Ireland 
- +353 89 9635189
- support@caitlin-dublin.com
- caitlin-dublin.com
Replied to 12% of negative reviews
Typically takes over 1 month to reply
Impossible to return ill fitting shoes
Shoes did not fit even though they should have they were too small and very uncomfortable. When I tried to find return details, I was directed to an email address. I've now had three emails where the person will not provide me with the details for returning the shoes, but instead offered me the chance to pay €10 for a new pair to cover shipping without returning (I did not want this as I bought a different pair in the meantime), then no cost to send me a new pair, then a 10% refund without returning. Terrible service - would strongly discourage anyone from using this website.
This company is a complete fraud and…
This company is a complete fraud and has no association whatsoever with Dublin Ireland. Bought an item from them that was garbage for €65.99. Requested a refund and they replied late on 2 different occasions trying to talk me out of returning the item. I eventually paid €23 to return the item to China but they still did not refund my €65.99. Avoid this company - they are fraud and should be closed down.
Cheap tat....clothes are dreadful
Cheap tat....clothes are dreadful. All made from polyester. They do not look like what is advertised on site. Also they actually come from China, not Dublin I thought this was an Irish company. I spent almost 200 euros on 2 blazers and 2 trousers and the clothes are complete crap. They looked about 10 euros in total. If someone lit a match beside me...I would go up in a ball of flames. I've been conned!!DO NOT BUY FROM THIS WEBSITE.
Bought a dress 10 days ago thought or…
Bought a dress 10 days ago thought or under impression it was coming from boutique in Dublin, it hasn't arrived said it was out for delivery post has gone nobody delivered to me .emailed twice as wanted for wedding that has also gone by..I was under impression this was irish boutique ..
Refused to refund
I order 2 dresses . One was ordered by mistake. I sent an email to cancel it, they still went ahead to ship it. The dresses came but it looked terrible. I emailed them to send me a return address . After i refused the 20%Offer.I posted the dresses and the tracking shows the courirer is waiting for them to pay tax so the dresses can be delivered but they refused to pay. I payed €30 to ship the dresses back to them. I've sent several emails , i've tried to contact them through the phone number provided but no reply. The company should be shut down completely.
This company is a scam
This company is a scam. It's worth no stars. It's not Irish at all. This is to make you think you ate buying Irish and it's from China. I received my runners and they were absolutely disgraceful. They shouldn't be able to get away with this. It should be taken down off the website .
STAY CLEAR (not an irish company)
Like everybody else i thought it was am irish company. I ordered boots that never came! Ps their customer seriver number 089 9635189 doesnt exist
I ordered a cream jumper from you…
I ordered a cream jumper from you ,unaware it  was a chinese company i was dealing with and this morning i recieved a brown tiny jumper posted in China 
please dont pose as an Irish company
i have just lost 60 euro on a sham 
Caitlin advertises as a Dublin company its not true
This company should get minus stars
This company should get minus stars, they say they are based in Dublin but they are not, the products seem to come from China. I ordered two pairs of runners, I had to wait 3 weeks for them to arrive. The quality is terrible, very inferior. I have been requesting a refund for weeks and the most they have offered is 10% back and to keep the products, advising me that this option would help me to avoid the time and cost of an international return shipping! I have reported the company to the CCPC. Avoid them at all costs - products awful and definitely false advertising!
STAY AWAY from Caitlin Dublin
Less than 1 ⭐, is there any way of stopping this so called Irish shop , obviously it's from china , quality is so bad, trying to scam me out of another €10 , STAY AWAY from this company
Poor quality clothing arrived
Poor quality clothing arrived, made contact to return the dresses, was informed i could keep the dresses and if I sent them another €10 they would send me a different size.
After many emails back and forth the best they offered me was a 30% refund.
Terrible Quality
I found a beautiful coat on this website and read that it was a girl who had set up her own Dublin based business.I felt I was buying Irish and getting a fabulous coat in the process. The coat was awful. Flimsy material that would split in your hand. Total scam. I felt so stupid! Don't buy from this site.
This company sent the wrong item
This company sent  the wrong item, then suggested  if I send them an extra €10 they would  ship the correct item . When I objected they offered to ship rain coat as ordered.  When it arrived it was the same cheap dust coat as previously sent.
Totally unreliable, no refund, dodge  company. 
OMG Stay away from this website
OMG Stay away from this website. It’s an absolute scam of a clothing company. I wish I read the reviews before spending 60 euros. 
I wish that google would remove them from their google search for being such scam artists. Quality of clothing horrific!!!
I received a cheap imitation of the coat
I purchased a coat that looked beautiful in the picture good quality and well finished. I did not receive the same coat. The coat that I received was a very cheap copy of the quote that was advertised. 
It could not be considered a coat it had the weight of a lumberjack shirt and was so thin you could see through the material. The coat that was in the picture was luxurious and thick. The picture also showed the cough of the coat turned up and in the picture the sleeve was beautifully finished and lined. The coat I received was very poorly finished and had no lining this company is a con.
This company is obviously a scam
This company is obviously a scam. I received a pair of orthopedic shoes today and they were worthless rubbish. AVOID
AVOID AVOID AVOID!!!
AVOID AVOID AVOID!!!! Scammers!!! Clothes look like they ere from Shin. The package was sent from China! Poor quality. I want to return a jumpsuit I bought but they are not replying to emails
NOT AN IRISH company absolute disgrace…
NOT AN IRISH company absolute disgrace they can get away with this. Worst rubbish clothes I’ve ever seen and don’t refund like promised. AVOID at all costs
They are terrible to deal with
They are terrible to deal with, I wanted a full refund as I ordered two of the same dresses by mistake never even took the other one out of packaging but they made me take it out take pictures incase I damaged it. I got a 20% refund in the end but I wanted a full refund. Cheap clothes not worth the price, poor quality. Would not recommend!!!
I wish to return my the items I bought…
I wish to return my the items I bought but no one is replying to my emails with a return address. Do not buy from this site as I think it is a scam
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