CruiseInsurance 101 Reviews

Denise was amazing at explaining everything & great ease of getting this done.

Date of experience: 01 November 2024

The ease of getting the quote. I called to ask questions and Felicia was wonderful. Very pleasant and answered all my questions. Also feel that the rates are very reasonable for the amount of coverage. Will use this for all our travel insurance needs.

Date of experience: 24 October 2024

The friendliness of customer service. I feel a great value for the money, with that the ease of use. calling in and talking with the with the agent was a pleaser. friendly and helpful.
thanks to Christiana and her team for the great for the great service...
Lynn

Date of experience: 23 October 2024

Shawna was an excellent representative! She was friendly and clearly explained the policy (medical only) we purchased for our World Cruise. Shawna also explained we can add onto our policy and was more than willing to help us in understanding our options.
Thanks Shawna!

Date of experience: 08 October 2024

The service when I called on Sunday morning.I checked around and this was the best coverage and price.

Date of experience: 27 October 2024

Thanks for helping us purchase insurance for our upcoming trip. Thanks to Peter, and, on an earlier call, a woman ( wish I could remember her name!) who helped make sense of the proposed policy.

Date of experience: 22 September 2024

Overall, it was a great experience. Explanations of policies were brief but concise with links to more information to study. I was slightly confused initially as the same policy was listed a few times in various areas of the comparison page. I don't know if that's by design, but it confused me a little in the beginning.

Date of experience: 27 April 2023

We have used CruiseInsurance 101 a few times now and we've always been happy with their service. I especially like the list of policies to compare. It saves a lot of time sorting the key elements of their very comprehensive list of options from many reputable companies. I highly recommend their services!

Date of experience: 03 August 2024

Great customer service an follow-up
I’ve used this service for European travel 4 times in a row over the past 3 years

Date of experience: 22 August 2024

Andrea M. did a fabulous job of enrolling me, meeting my personal needs, explaining every option & selecting the best plan she had to offer considering my budget. Andrea acted selflessly, patiently & exuded trustworthiness. I wish Andrea could sell me everything else I will ever purchase for the rest of my life...and I'm not kidding! Rose Marie

Date of experience: 28 January 2024

My customer rep, Denice, was very helpful and easy to work with. She answered all my questions and was very knowledgeable.

Date of experience: 26 September 2024

I spoke with Maranda M at length as I was comparing cruise insurance policies and was getting more confused. She handled each question separately and with complete explanations. I called back the next day, George answered And graciously transferred the call to Maranda and we continued with a little more detail. I feel completely satisfied I have chosen well. Purchased!

Date of experience: 26 October 2023

Online quotes where quick, provided a lot of flexibility in editing. Also liked the email confirmation of the quotes and the links to go back to the online quotes. Online info provided access to the policy details, which were helpful in making a final determination.
Only uncertainty is, we have two travelers signed up in one policy, yet only 1 ID Card was provided. Have an open inquiry pending.

Date of experience: 09 May 2023

Great Staff! This is the second travel insurance policy I have purchased through CruiseInsurance101 and I could not be happier. Everyone on the team is professional, knowledgeable, friendly, and patient. I feel as if we are in very good hands if something unforeseen occurs before or during our upcoming trip.
I worked with Nicole in 2022 and she happened to answer my call this year. She's quite impressive and I would not hesitate to recommend her or your company to anyone.
I also want to give kudos to Lyle, Andrea, and Kara!

Date of experience: 20 February 2023

After reading a lot online about travel insurance, I had lots of questions! Nicole was very help, informative and patient with all my questions! After narrowing my choices to three companies, I was able to pick one once my questions or concerns were answered! Hopefully I won’t need the travel insurance, but if I do, I hope it works like it’s suppose!

Date of experience: 01 November 2023

There are so many companies in the Trip Insurance business, and each company has multiple policies that they sell. I had used AIG before, but didn't remember their selections. Kayla helped me in the chat, and then she realized my questions needed a more personal contact, and she got Amanda to call me. In seconds, Amanda called me, and walked me through the differences that concerned me. I had plenty of confidence that I was doing the right thing when I went ahead and purchased my trip insurance with Amanda.

Date of experience: 04 August 2023

Christianna J. is the perfect example of outstanding customer service. She was knowledgeable and patiently explained the differences between the various company policies they represent. The saying “the devil is in the details” is so true when it comes to buying travel insurance. Thankfully, CruiseInsurance 101 and its staff are happy to help. When you want the best, look no further!

Date of experience: 20 October 2023

Having never used trip insurance before, I found Cruiseinsurance101 to be very informative and easy to navigate. I also used the chat service to get some information and advice. All of it easy to use.

Date of experience: 19 November 2023

I am new to traveling abroad and first time cruiser too! Everyone I talked to insisted I get travel insurance. I used Cruiseinsurance 101 and got great quotes, but being my first time with all of this I had questions and called them. I was fortunate enough to get Denise when I called and she was amazing. I asked several questions and think maybe had to have her answer some of them twice! She was really patient and understanding and had answers to all of my questions!! Imagine what the world of customer service would be like if all customer service reps were like Denise?!?!?! Thanks again for great service Denise!

Date of experience: 30 December 2023

It can be quite overwhelming to select travel insurance.
There are so many choices and many seem okay. I was lucky to receive truly excellent advice from Luis Vianna.
He carefully explained several policies to me and I feel good about the insurance coverage we will receive for our upcoming cruise vacation.

Date of experience: 02 July 2023