841 total
Support has been very responsive and payout was seamless. They honored their word every step of the way without any surprises or trap rules. I will be increasing my account size after testing with the 15K account.
Date of experience: 17 January 2024
Date of experience: 17 January 2024
Was a bit skeptical about payout at first. I saw people were having issues. SO far after passing my funded and getting my first payout. I had no issues with the process and was pretty happy about it. Support was great, they got back to me within 1 or 2 days (I just email the 1 of 1 support email). Payout process was about a week and a bit but it was not that complicated.
Date of experience: 16 January 2024
Date of experience: 11 January 2024
The customer service team's response was impressively swift and efficient. I greatly appreciate their dedication to ensuring a seamless experience.
Date of experience: 11 January 2024
Awesome customer service from Aidan he was very quick to respond and super helpful resolved my query in no time, thanks for your help!!
Date of experience: 11 January 2024
They have been very quick to reply to my questions on emails. 3 out of 4 of them have been replyed to in less than 1 hour. I am looking to buy funded's in the future from 1of1
Date of experience: 09 January 2024
Thanks to aiden and 1of1 for giving me a free acc bc there was a error on my account,and thanks for fast answering!
Date of experience: 08 January 2024
Had some troubles with my funded account and Aidan from the support team was quick to respond and very helpful, reached out and within 10 hours all problems were resolved!
Date of experience: 04 January 2024
Thank you very much Aidan from 1of1funding customer service. He help me out very fast with my account because MT4 was glitching.
You can consider me as a happy client. Thank you team
Date of experience: 04 January 2024
Date of experience: 04 January 2024
Date of experience: 03 January 2024
I bought my first account on 1of1. They have a great customer support, and very light rules. I really do recommend buying here!
Date of experience: 03 January 2024
Date of experience: 03 January 2024
I had a problem with the mt5 commissions so I emailed the support team and got a quick response back from mark who informed me it wasn’t just my account and even gave me a new account on mt4 where the problem wasn’t happening. Very happy with the support here and this company overall!
Date of experience: 03 January 2024
MT4 glitched out and took trades I didn’t take and ended up losing the account luckily Aidan understood what had happened and helped me out to get my account back. One of one funding really is the best firm there is. I appreciate everything
Date of experience: 03 January 2024
I chose to go with 1of1Funding as I had been seeking a trustworthy funding company ran by real people and real traders. I had to reach out to support today regarding an error with my trade execution on MT4 and support was there to help within minutes. Not only did one of the partners handle the issue, but he had it resolved within an hour. 1of1 really wants traders to succeed and I have nothing but trust and support for TJR and his team!
Date of experience: 03 January 2024
Great support team they answer really quickly and it is really easy to talk to them.
Date of experience: 28 December 2023
Customer support on point. Aidan helped me with all my questions and concerns. again thank you!
Date of experience: 28 December 2023
Great Customer Service their response time was before i could put down my phone
Date of experience: 27 December 2023
