Loqbox Reviews

22,338  Excellent
TrustScore 4.5 out of 5

4.5

In the Non-Bank Financial Service category

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Reviews4.5

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Rated 5 out of 5 stars

Excellent Service for Building and Maintaining Credit

They helped improve my credit, which was especially useful when I was just starting out and got a credit limit of about £5,000 on my file. This made me more attractive to other institutions offering credit. At one point, I stopped my subscription, but I noticed my credit score dropped, so I re-subscribed. They’ve been really helpful, and I recommend them 100%!

Date of experience: 07 November 2024


Rated 5 out of 5 stars

Want to improve your credit

Very helpful advisors . Good way of repairing your credit with loqbox grow and build a healthy savings pot with loqbox save. Plus plenty of tips ideas on what you can do to repair your credit . Take the first step today and check out loqbox and also clear score and take control of your financial future

Date of experience: 05 November 2024

Reply from Loqbox

Hi Gordon,

We’re so pleased you’re enjoying Loqbox and finding our features helpful! It’s our mission to provide the tools you need to build a brighter financial future. If there’s ever more we can do to support you, please let us know.

Thank you for being part of Loqbox!

Take care,

Team Loqbox


Rated 1 out of 5 stars

Had an email from loqbox after experian…

Had an email from loqbox after experian help. Closed my account in June so cancelled my direct debit but they still sent me 43 emails for payment of which i responded to their so called team. They put this on my credit file of which they are supposed to help give me a break they are flipping useless left me so i can't get a mortgage. No contact number but email what is never answered

Date of experience: 01 November 2024

Reply from Loqbox

Hi Steven,

Thanks for leaving us a review, we’re sorry to hear about your negative experience as your satisfaction is our top priority.

I wanted to thank you for bringing your concerns to our attention and giving us the opportunity to resolve the issue. Your feedback is incredibly valuable to us, and we're committed to continually improving our services.

We’d like to make this right, we’ve reached out via email to offer further support on this —please look for an email from support@loqbox.com. We are always looking to provide our members with the best service. Our dedicated team is ready to help resolve this for you.

We value your feedback and we look forward to hearing back from you soon.

Take care,

Team Loqbox


Rated 5 out of 5 stars

Build your credit, AND save £££

Awesome opportunity to build your credit at the same time as saving money!

Pay a monthly amount (you pick, I chose £80), and in a year, you get to withdraw 100% of it (£960 for me), which feels like free money 💰

Highly recommend!

Date of experience: 07 November 2024


Rated 5 out of 5 stars

Brilliant

Great way of saving and building your credit I didn't know about this untill I saw it on clear score and I'm glad i did. I didn't know there was something like this out there.

Date of experience: 08 November 2024


Rated 5 out of 5 stars

Easy and a good way to save

Easy way to save money and not have an easy way to access it, this removes temptation. When it came to an end, it was an easy process to transfer the funds into my account, with no fees to do so. In addition, my credit has increased since starting my loqbox account

Date of experience: 06 November 2024

Reply from Loqbox

Hi Tristan,

Thank you for the lovely review! We’re glad to be part of your financial journey.

Have a wonderful day,

Team Loqbox


Rated 5 out of 5 stars

Loqbox makes it easy for me to save…

Loqbox makes it easy for me to save some money aside and helps to increase my credibility with potential lenders. I have recommended them to a lot of people and they all have nice things to say about loqbox as well

Date of experience: 06 November 2024

Reply from Loqbox

Hi Funmilayo,

We’re so glad to hear you’d recommend Loqbox.

Don't forget, when you invite a friend we’ll give you £5 towards your Loqbox Save balance. Just log in to find your unique code or head to: https://www.loqbox.com/en-gb/invite-a-friend

Have a lovely day,

Team Loqbox


Rated 5 out of 5 stars

Big opportunity to change your life

I'm truly grateful to be part of loqbox.co.uk, they gave some tips and encouragement to continue to improve.
Is a big hope and my friends also high recommended

Date of experience: 05 November 2024

Reply from Loqbox

Hi Helio,

This truly means the world to us! Knowing Loqbox has helped you get closer to your financial goals is why we do what we do. Thank you for trusting us on your journey to financial wellness! 🌄

Take care,

Team Loqbox


Rated 3 out of 5 stars

Ensure you check details when cancelling!

Edit: I had a response from Mayra in the Senior Team who was very helpful and my complaint/refund is now processed. Bad experience initially, but Mayra did listen to my feedback - it just shouldn't have needed to escalate so high.

Original review:
I urge you not to use this company! I signed up and immediately cancelled, got an email confirming this and that no payments were due. On 1st November they suddenly take £12.50. Refusing to refund I am having to report to my bank. AVOID,

Date of experience: 06 November 2024

Reply from Loqbox

Hi there,

Thanks for leaving us a review; we’re sorry to hear about your experience, as your satisfaction is our top priority.

It sounds like you may have cancelled some but not all of your active features. Here at Loqbox, we offer a range of credit builder features that must be cancelled separately, as cancelling one wouldn't automatically cancel the rest of them.

We’d like to make this right, we’ve reached out via email to offer further support on this —please look for an email from support@loqbox.com. We are always looking to provide our members with the best service. Our dedicated team is ready to help resolve this for you.

We value your feedback and we look forward to hearing back from you soon.

Take care,
Team Loqbox


Rated 1 out of 5 stars

Avoid Avoid Avoid This Company 😡

I only gave it one star to write a review. My husband cancelled his account months ago. They still demanded payment. They sent him 43 emails demanding payment even though he had Cancelled. He even replied to their emails telling them but no one ever replies back. They went and put it on his credit file. My husband got in touch with Experian who then told the company to take it off my husbands credit file. They still haven't done it.
This is stopping us getting a mortgage.
There's no phone numbers to actually speak to people . They are not interested in sorting things out they just want your money .
Avoid Avoid Avoid this company😡

Date of experience: 08 November 2024


Rated 5 out of 5 stars

The company is amazingly great

The company is amazingly great, helping people to improve their financial stand using the credit score. When I started some months ago, I felt it would just be like any other app introduced to me in the past. But to my greatest surprise, Loqbox has improved my credit score lifting it from 450 to 630 within a space of 3 months. I will continue to invest in the company because they are trustworthy, truthful and upto to whatever they say. Guys try and work with this company, and you won't regret it.

Date of experience: 02 November 2024

Reply from Loqbox

Hi Bankole,

This truly means the world to us! Knowing Loqbox has helped you achieve your financial goals is why we do what we do. Thank you for trusting us on your journey to financial wellness! 🌄

Take care,

Team Loqbox


Rated 5 out of 5 stars

Loqbox has been absolutely fantastic…

Loqbox has been absolutely fantastic for me and has really helped.

The only reason I stopped it early was issues with my own bank but I will be using them again!

Date of experience: 05 November 2024

Reply from Loqbox

Hi Jacky,

Thank you for the lovely review! We hope to see you back soon!

Have a wonderful day,

Team Loqbox


Rated 5 out of 5 stars

Really easy and straight forward

I have used LoqBox for 2 years now and chances are will continue to use it.
It an easy way to build your credit score with not having to anything more than make a payment every month. My payout is alway just before Christmas and helps with the finances around the busy (costly) part of year.

Date of experience: 02 November 2024

Reply from Loqbox

Hi Caine,

Thank you for the lovely review! We’re glad to be part of your financial journey. 😊

Have a wonderful day,

Team Loqbox


Rated 5 out of 5 stars

Use this to help build your credit score!

Struggling with debt has affected my credit score but since saving with Loqbox, it has really helped my score and having the pot of money at the end is good too!

Date of experience: 05 November 2024

Reply from Loqbox

Hi Joanne,

Thank you for the support! We’re happy to hear Loqbox has been helpful!

Have a lovely day,

Team Loqbox


Rated 5 out of 5 stars

Think it’s a great way for people with…

Think it’s a great way for people with bad credit to show a positive instead of being denied by everyone

Date of experience: 07 November 2024

Reply from Loqbox

Hi Dylan,

Thank you for the lovely review! We’re glad to be a part of your financial journey.

Have a wonderful day,

Team Loqbox


Rated 5 out of 5 stars

The app is very user friendly

The app is very user friendly , efffective and swift . It helped me build my financial record within a short period

Date of experience: 07 November 2024

Reply from Loqbox

Hi Bolaji,

Thank you for the lovely review! We’re glad to be part of your financial journey.

Have a wonderful day,

Team Loqbox


Rated 5 out of 5 stars

Loqbox is helping me to build my credit…

Loqbox is helping me to build my credit score by saving and not loaning! It's easy to use, I can see my credit score has improved and I also have a little bit of money saved for a rainy day!

Date of experience: 05 November 2024

Reply from Loqbox

Hi Suzie,

Thank you for the positive feedback! We love hearing about our members' success stories, and we’re honoured to support you as you work toward your goals.

Have a wonderful day,

Team Loqbox


Rated 4 out of 5 stars

Simple and safe credit improvement

Loqbox offers a simple and safe way to increase your credit score while allowing you to save. It offers smart tools to help you make better and informed financial decisions. The information is transparent and easily available.

Date of experience: 04 November 2024

Reply from Loqbox

Hi Trudy-Jo,

Thank you for the lovely review! We’re glad to be part of your financial journey.

Have a wonderful day,

Team Loqbox


Rated 5 out of 5 stars

Loqbox is the real deal

Loqbox is the real deal, I’ve seen my credit score improve a lot in the last two years by being consistent in my monthly payments and reading the free resources available. I started off with £50 monthly payments to see what it was all about. When I cashed out what I saved, I decide to go again for another year but this time did £100 monthly which I don’t regret because the results are evident in my credit score. I’ve recommended people and they too are seeing improvements.

Date of experience: 01 November 2024

Reply from Loqbox

Hi there,

We’re so glad Loqbox is helping you reach your financial goals! Thanks for recommending us — we’re here to support you every step of the way. 🎉

Take care,

Team Loqbox